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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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889 results found

  1. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. bug on draft environmet

    On my last match on quick draft Lorwyn Eclipsed, my opponent cast a Gallant Fowlknight and, going to combat step, activated Gravelgill Scoundrel. Then, ALL his/her creatures become unblockable and obviously I lost that match despite having enough creatures to block. Whatahell?! I want a refund to play again and this bug fixed, it was not fair!

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Mossborn Hydra / Sylvan Tutor Bug

    When using Sylvan Tutor and picking Mossborn Hydra, next card is not Mossborn Hydra and card is not in deck, graveyard or exile. Not 100% on the cause, if Sylvan Tutor has to be in opening hand or not for this bug.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  4. toph the first metalbender artifact bugs

    when i played Toph i tried an equipment deck but equipment that was attached lost its tap for mana ability. since then when i play the deck now all equipment lost its tap add mana even if not equipped.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. bug: client refusing to begin games

    5 games in a row the MTGA client refuses to allow me or my opponent to begin the game. Player.log attached.

    20 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  6. Aang's Journey Kicker Bug

    I noticed when I play Aang's Journey with the kicker cost that it only allows searching for a shrine card, but not the land card. I don't recall if life was gained or not.
    With the Kicker cost we should be able to search for a shrine, a land, and gain 2 life with that Lesson card. I was on PC when I noticed the bug, haven't got a chance to check on Android yet.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. toph the first metalbender artifact bugs

    when i played Toph i tried an equipment deck but equipment that was attached lost its tap for mana ability. since then when i play the deck now all equipment lost its tap add mana even if not equipped.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Bug login

    Bug Description:

    I am constantly getting the error “Error updating data. Please check your connection and try again.” when trying to log in on PC.

    This issue happens every time I open the game on my computer. I have already tried the following steps:

    Restarted the game

    Updated the app

    Uninstalled and reinstalled the game

    None of these actions solved the problem. My internet connection is working normally.
    Important: I can log in and play normally on mobile (phone) using the same account and the same internet connection. The issue only happens on PC.

    Because of this error, I am…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Bug

    FIX THE **** FAIRY SPARKY THING HOLY …. IS IT INCREDIBLY ANNOYING EVERY TIME YOU GO TO THE HOME PAGE IT STARTS YELLING AT YOU. YOU’VE HAD AT LEAST 3 UPDATES NOW. WHY IS IT STILL NOT FIXED?

    4 votes

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  10. Foggy Swamp Vinebender bug

    I experienced a bug today in Avatar Premier Draft on Android.

    I attacked with a Foggy Swamp Vinebender. My oppoent blocked with a Walltop Sentries. If I understand correctly since the sentries are only power 2 they should not have been able to block the Vinebender.

    I did not see any spells or effects go off that would increase the power of the Sentries.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Token destruction freezing game

    This has been happening for 3 days now, I’ve seen multiple other reports but there’s been no response whatsoever from wizards so here I am again. Upon any token destruction, the player who should have an opportunity to respond will be locked out of making any moves. The timer will run out while the pass button is nowhere to be found. Additionally cards that theoretically you can respond with are not able to be used, mana is not able to be tapped. I am starting to see decks made to force this token destruction and consequentially a surrender from the…

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Beginning of match bug

    At the beginning of the match, no hand is drawn, no ability to concede, and the timer runs out but doesnt end the match, and all counters are at 999.

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Powered Cube bug?

    I experienced a possible bug during an Arena Powered Cube game a little while ago. Here's what happened:

    Me T1: Land, pass.
    Opp T1: Land, pass.
    Me T2: Land, pass (holding up Mystical Tutor).
    Opp T2: Land, pass. At end step I cast Mystical Tutor, putting Time Walk on top of my library.
    Me T3: Before my draw, Time Walk gets milled... And I draw Steel Seraph.

    I would go on to lose that game. Is there a way I can get reimbursed?

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Emrakul, The World Anew Madness Cast Issue Arena

    I cast Refute to counter a spell and had six untapped islands available after the cast, in the discard selection I discarded Emrakul, The World Anew, it gave the option to Madness cast for six, but it would not allow me to pay using my six islands. As far as I know the 6 colorless mana is not restricted from being paid for by colored mana, I believe a bug has the system in Arena thinking that it specifically has to be “colorless” mana. If this could get resolved that would be fantastic.

    1 vote

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  15. Critical Bug: Daily Quest Timer Constantly Resets, No Quest Granted Since I started playing the game

    ​"I have restarted the client multiple times."
    ​"I have played multiple games to try and force a refresh."
    ​"I have uninstalled and reinstalled the mobile application."
    ​"I confirmed my local time zone is correct (PST/EST/etc.)."
    ​"I have waited through several full daily resets (3 AM PST/6 AM EST)."

    I am realizing that I have been playing the game for weeks without any daily quests bc this is always how the timer looks.
    I feel silly that I'm just noticing it now but I am also a new player. One who has spent money to try to enjoy the game or…

    10 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  16. [BUG]Wrong Packs displayed on Mastery Pass for Lorwyn Eclipsed

    I bought the Mastery Pass for Lorwyn Eclipsed, at Level 4 it states I should get 3 Lorwyn Eclipsed Packs.
    However at level 4, I received 3 Edge of Eternities Packs instead.

    Please Advise and Thank you!

    51 votes

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    30 comments  ·  Store  ·  Admin →
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  17. Manaweft Sliver effect not stacking

    Manaweft Sliver effect not stacking. While playing on the mobile app on an Apple device, I played two Manaweft Slivers and written on each Sliver it reads “Add one mana of any color” x2. Yet when I tap a Sliver, each Sliver only taps for one mana of the chosen color. I believe this to be a bug. Attached are some screen shots. Appreciate all you guys do, thank you for listening

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Roiing Dragonstorm Borderless Card Style Bug

    I wanted to report a rather annoying graphical bug involving a specific card I use often. As you can see from the attached screenshots, I purchased the alternate art for the "Roiling Dragonstorm" card using in-game gold. When held in hand, it displays perfectly (first screenshot). However, when played and placed on the battlefield, it displays with a rather pronounced and very unsightly black border at the top. This doesn't happen with the regular art. Is this a known issue with certain types of alternate art, or is it normal?

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Bloomburrow battleground Bug

    The day side of Bloomburrow battleground is low quality after TMNT update. I have tried Verify game files in Steam, Repair Game Files, re-install game and high quality graphic setting.

    1. Give us the steps to reproduce the bug - just run game with the battleground in any format
    2. Note which platform you’re using - Mac
    3. Enter the actual results you’re experiencing - the day side always in low quality like 360p as screenshot attached
    4. Enter the expected results of the feature - the day side high quality as it was before TMNT update and like it's night side
    5. Add any…
    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. MTG Arena Bug - Eclipsed Realms and double faced card interaction

    Eclipsed Realms doesn't work with double faced cards.

    In play I had Brigid, Clachan's Heart, 2 plains and an Eclipsed Realms set as Kithkin.

    I was unable to transform Brigid, Clachan's Heart into Brigid, Doun's Mind.

    My understanding is that the transformation cost is an activated ability, and Eclipsed Realms allows you to add one mana of any color to activate an ability of the chosen source (which was Kithkin). As such I should have been able to transform Brigid, Clachan's Heart.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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