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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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428 results found

  1. emote is missing from my profile

    Emote is a white squre in my profile as well as in the game. This should be the emote of the gold visor/halo being raised above the eyes. Instead it is a big white square.

    4 votes

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  2. Game crashes

    Game crashes whenever I try to go into mastery or cosmetic tab.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  3. Fleem cosmetics not received

    I played traditional draft through the omenpaths before the deadline but have not received the cosmetics

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  4. Did not receive Fleem cosmetics after mastery pass purchase.

    I did not receive the Fleem cosmetics after mastery pass purchase prior to October 30 th date.

    10 votes

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  5. Missing triggers

    Ive had ten different matches now on android where arena skips my triggers where it counts it but never actually does the effect like i counter a spell pay for it lose the card in hand but it does nothing. Also with maurog landfall trigger it shows he activates but I don't get the additional combat step.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Missing decks

    I can't see any of the 54 decks.

    1 vote

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  7. iOS: Missing card and effect sounds after latest update

    This is a Bug Report, not a suggestion.

    Since the last update on iOS, all card and effect sounds are missing.
    Music and ambient sounds still work, but whenever I play a card,
    cast a spell, or attack, there is no sound.

    On PC everything works fine – this issue only happens on iOS.
    I already tried restarting, reinstalling the app, and resetting audio settings,
    but nothing fixed it.

    Device: iPhone 16 Pro, iOS 26.0.

    Please forward this to the development team for investigation. Thank you!

    1 vote

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  8. 2 votes

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  9. claims from mastery orbs gone missing.

    the mastery orb has a bug. So far it has taken 3 of my mastery orbs claims and took the csards out of the claim queue yet not into my decks. I notified tech support and was neglected . Until they fix this issue I will not be spending real money on this APP

    3 votes

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  10. Still no Fleem cosmetics :(

    I purchased 10 Omenpaths packs from the store after seeing the "Don't Let Your Fleems Be Dreams" email and opened all of them, all before September 30th, yet my profile remains Fleemless. :( That little guy is the whole reason I spent my gold on Omenpaths packs instead of EOE or other cosmetics, so I would really like to receive them at some point!

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  11. Mastery pass rewards not being given.

    I purchased the duskmourn mastery pass. It gave me all of the prior premium rewards, however levelling up further is only giving me the free rewards and not the premium ones. Missing the rewards for levels 33, 34, and 35.

    31 votes

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    8 comments  ·  Gameplay  ·  Admin →
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  12. Fleem is missing

    Where Fleem??? Opened 10 packs...

    1 vote

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  13. Missing Cardbacks from daily deal

    I bought the cardbacks today in the daily deal and I do not have them. Pls help

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  14. Edge of Eternities Draft missing/not there

    I loaded up arena and EotE limited is simply not there, relogged, reloaded, and attempted the "repair file" thing, and still no luck.

    3 votes

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  15. Maestry rewards bug

    My rewards are missing from level 29 to level 33

    8 votes

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    1 comment  ·  Store  ·  Admin →
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  16. Death by vanilla achievement

    I have tried multiple attempts with different decks. I have several wins with vanilla creatures only. The event achievement is still not granted. I am only missing 2 Achievements for my "The Bargle" title and now it seems unattainable.

    24 votes

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    1 comment  ·  Events  ·  Admin →
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  17. Doublestrike from Violent Urge not consistently working on second attack using Fear of Missing Out

    I've noticed when attacking with a double strike creature (Violent Urge) who is blocked in the first attack does not consistently have double strike during second attack triggered by Fear of Missing Out. I've seen a combination of it working and not working, and not sure yet of exact details that causes the only one damage phase instead of two during the second attack.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Mastery Pass Purchase Button Missing Omenpaths

    I see no way to purchase the mastery pass for Through the Omenpaths, It is not on the mastery pass screen in the corner where I am used to seeing it, and it is as usual not in the Shop on any tab. How would I purchase the pass to get the extra rewards without at least a shop item for the pass if not the return of the mastery pass button on the mastery pass menu screen.

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  19. Sparky's Challenge No Reward After 3rd Win

    Noticed "Sparky's Challenge" in the events tab, and had time to kill so decided to play it. Got 2 victories rather easily, and collected a card reward after each. However, after my 3rd victory I was taken directly back to the home screen with no "random cosmetic" reward, and "Sparky's Challenge" completely gone.
    I manually checked my cosmetic inventories one by one, and nothing new is present. Tried closing the game and reopening it and repairing the files, still have the same issue.
    Feel I was robbed/cheated a bit. Not cool.

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  20. Missing WHILE() and FOR() Loop Functions

    When you have a combo people dont scoop to. There needs to be a way to set up a loop. Let the opponent step through it from [0, N] steps. They could jump to N-1 steps (say they want to skip to the end and interact with Thassa's Oracle's trigger).

    Probably a WHEN() function is nice. Like WHEN(library, 1 card).

    Can this be more automated? Yes. But lets do this right to make MTGA robust. (And please dont show me 1000 triggers resolving 1 by 1)

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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