MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3083 results found
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Broken Prize Redemption Link
I won 1x The Hobbit Collector Booster Box in the recent Arena Direct. My prize redemption email arrived today, but the link is broken. Clicking the magenta REDEEM button (or copying the URL and pasting it into a browser) leads me to the page in the attached image. For that reason, I have not yet been able to claim or redeem this prize.
2 votes -
Not reciving exp.
after i finish a game win or loose I'm not receiving any exp.
1 vote -
When opponents have two or less cards in hand
Cards that are only supposed to trigger when opponents have x or less cards in hand appear to always trigger regardless of how many cards opponents have in hand.
1 vote -
The Great Goblin
The Great Goblin bug. Their 2 damage triggered ability did not proc once in my Standard Brawl game just now. Earlier today it worked no problem in a Pick-Two. Uploaded Log
1 vote -
Pact of negation glitch
I used pact of negation on an opponents turn with 3 lands(2 if which produced blue) and kiora's follower(tap to untap permanent) plus yuna(tap to add one mana). On my upkeep game auto lost and didnt allow me to tap my creatures to produce the mana through untapping a land or yuna with kiora
1 vote -
The Sentry, Golden Guardian does not go to graveyard from -2/-2 effects
PC MTGA Standard Ranked game
Opponent cast The Sentry, Golden Guardian, a 5/5 Flying, vigilance, indestructible legendary creature
Opponent attacks with The Sentry, Golden Guardian
I block with Midnight Reaper, dealing The Sentry, Golden Guardian 3 damage bringing its toughness to 2 and killing Midnight Reaper
I cast Malicious Eclipse, giving all creatures -2/-2 and bringing The Sentry, Golden Guardian to 0 life
The Sentry, Golden Guardian does not die, the replacement exile effect does not happen, and it fully heals up to 5 toughness.I attempt the same with Massacre Wurm and the same healing back to full happens.
Rule 704.5f) states that a creature with 0 or less toughness is put into its owner's graveyard, which is a state-based action that does not use the word "destroy."
Thank you for your attention.
PC MTGA Standard Ranked game
Opponent cast The Sentry, Golden Guardian, a 5/5 Flying, vigilance, indestructible legendary creature
Opponent attacks with The Sentry, Golden Guardian
I block with Midnight Reaper, dealing The Sentry, Golden Guardian 3 damage bringing its toughness to 2 and killing Midnight Reaper
I cast Malicious Eclipse, giving all creatures -2/-2 and bringing The Sentry, Golden Guardian to 0 life
The Sentry, Golden Guardian does not die, the replacement exile effect does not happen, and it fully heals up to 5 toughness.I attempt the same with Massacre Wurm and the same healing back to full happens.
…
1 vote -
Spell Queller's ability doesn't work
When you cast the card Spell Queller, its ability triggers, but then resolves without having any effects, as in the ability never actually does anything, it just pops up then disappears.
1 vote -
Packs
When I open packs from the store there not going towards my gold pack
1 vote -
Update Error
I cannot install the new update. Despite having a good connection, it fails around 30mb and tells me to retry. This has been happening consistently. Fix it!
1 vote -
draft error
durante el draft de mixed-up no pude elegir carta.ya venia seleccionada y no la pude cambiar
2 votes -
Arwen, mortal queen blocking multiple attackers at once
i had 2 5/5 flying dragon tokens and a 4/4 imodane, the pyrohammer attacking and the opponents arwen, mortal queen with a sheltered by ghosts attached to it, block all three of my attackers while they were tapped did not have reach and did not have flying. there was no other cards that would allow it to block not only flyers but 3 creatures all at once
1 vote -
Dragonfire Blade gave full protection, instead of protection from colorless
I was playing against an equipment deck, when they stacked equipment (including dragonfire blade) on kili the resourceful, it appeared that he had protection from all colors, rather than protection from colorless. I was unable to target the kili with my blue or black cards.
1 vote -
goblin and orc amass, both targeting goblin army instead of creating different ie (one goblin and one orc army)
Recently played a game where Saruman the White Hand added to an existing armt Goblin Army instead of creating a new orc army
1 vote -
Why did skip until response get changed to "enter", please change it back to "ctrl"
Please change it back to ctrl! For those of us with ultrawide monitors, if you full screen in the menus the visual resizes to 1920x1080 box once you enter a match, so you have to alt+enter to put it back to full screen, but now that enter is the pass turn, so many times I've accidentally passed my entire first turn while I alt+enter.
2 votes -
Settle the wreckage card not working
Settle the wreckage when played on iOS does not exile selected players attacking creatures, without them playing. Counter spell or using an ability.
1 vote -
auntie's sentence
Auntie's sentence isn't working as it should. Card says you can choose a nonland card from opponents hand and they will discard it, but it doesn't work at all. I tried it in multiple matches today.
1 vote -
Summoning sickess persisted after several turns
In a recent game, I played a Creature (Donatello), and it had Summoning Sickness across multiple turns (couldn't attack all those turns), also Mana didn't untap at the begining of my turn (even though I was able to use it).
2 votes -
Emrakuls protection doesnt work
My opponents can target my Emrakul in the game...it was across multiple games with different spells...
1 vote -
Lord of the eagles
Lord of the eagles costs 1 extra on other peoples turn
Screen shot the cost is 5bb should be 4bb
Move to my turn and the cost is correct1 vote -
1 vote
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