MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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16424 results found
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Feature to Report players
I am constantly matched against people who, when they're losing, use all 3 or how many ever they have of the 30 second time outs to just troll and make me waste my time. There needs to be a report feature where toxic players such as them receive some sort of penalty to discourage the action. It happens to me so often its ridiculous. especially since I try to burn through my turns as fast as possible or even concede if I know I will loose.
Please , and thank you!
- Samurai Cope41 votes -
no more 750 daily challenges
As of the last two updates, I am unable to receive any 750 daily challenges. Even after a challenge swap, I only receive a 500 daily challenge. How can this be remedied?
5 votes -
Missing third daily quest
Hi, I play on android and for a couple of days I only get two daily quests and a weekly one. The third daily quest slot is always waiting for a new quest, even though the timer is at 00:00 see screenshot attached.
Please also note that the game crashes really often on android i.e. every 2nd/3d game.
Best,
Udo9 votes -
Game crashed during premier draft
MTGA crashed during drafting. After that I couldn't restart the game immediately to rejoin a draft (An error occurred... screen appeared). I request full reimbursement for the draft.
14 votes -
Receiving a Mythic Rare wildcard in an opened pack did not increase my number of available Mythic Rare wildcards
This week I opened a pack that I had purchased in the store. It contained a Mythic Rare wildcard. Before opening that pack, I had 5 Mythic Rare wildcards available. After opening the pack, I still had 5 available; it did not increase as it should have. Playing on PC. One-time issue.
14 votes -
Saga glitch
Enchantment Sagas keep glitching on me. There has been a lot of games where sagas either work on step one then not on the rest, the first 2 steps happen simultaneously, or none of the steps work at all and the saga card just enters the battlefield. It can happen when playing the saga from hand or replaying from a Yorion. This happens on both Mac and PC. It has unfairly won me some games but, for the most part, has lost me more than i've won.
11 votes -
Black screen waiting to connect to server
After logging in screen is waiting to connect to server. Never happens. Uninstalled, restart iPhone with up to date iOS and magic arena update. Was like this from day 2 of iOS until a week in, had two days where I could play and back to black screen
14 votes -
Unbalanced Matchmaking Creating Poor Gamin Experience
The matchmaking in this game has changed dramatically only after about a week of playing. I am still only Silver in Limited and have no Rank in Constructed, yet all I am facing in the General Play queue is deck after deck of full-Mythic-set meta decks. I just recently lost 8 matches in a row, switching between multiple decks.
This is not fun.
I do not have a stable collection yet, and my decks are mostly just piles of cards I found interesting. I don't have the ability to compete with these decks, so why am I facing them all of a sudden? Why is there such a sudden upsurge of difficulty in opponents if I'm not being targeted by some form of skill-based matchmaking?
I was winning/losing against decks of a SIMILAR power level to mine for the first week or so of playing, and that never felt bad. I could win or lose and still feel like I was learning, or that my plays made a difference. Now I go 6-8 matches in a row without even coming close to winning, facing decks with 0 interaction beyond multiple 4-sets of board-wipes.
Is this punishment for not spending money? Why does the casual "Play" queue even HAVE skill-based matchmaking - and thoroughly broken matchmaking at that? Why would I spend money and net-deck if I'm just going to keep facing worse and worse decks as a result?
I don't know if this is your way of getting new players to feel bad about losing and spend money, but it's having the opposite effect on me. I don't want to spend money on something that is so blatantly trying to manipulate me.
If you're going to force players into wildly unbalanced SBMM, have a mode where people just play each other with pre-constructed decks like last week's FNM. Then I don't have to deal with players whose skill level is absurdly higher than mine AND who overspend into your ridiculous monetization.
I shouldn't lose 6 times in a row and then STILL face nothing but Rogues, Ultimatum, Yorion, etc. Either SBMM me or don't. Don't FORCE me to fight people who are better/more susceptible to spending than me.
I'm not going to spend money on something that's actively trying to make me feel like ****.
The matchmaking in this game has changed dramatically only after about a week of playing. I am still only Silver in Limited and have no Rank in Constructed, yet all I am facing in the General Play queue is deck after deck of full-Mythic-set meta decks. I just recently lost 8 matches in a row, switching between multiple decks.
This is not fun.
I do not have a stable collection yet, and my decks are mostly just piles of cards I found interesting. I don't have the ability to compete with these decks, so why am I facing them all…
11 votes -
Unable to cast spells
I was unable to cast spells that i had plenty of mana to cast, he had played terror of the peaks and when my turn came i tried to cast Lullmage's Domination to gain control of the terror of the peaks, he had 15 cards in his graveyard which reduces the casting cost of lullmage's domination by 3 colorless mana so to take terrror of the peaks i needed to have 3 blue mana plus 2 due to the casting cost reduction when i cast it and chose that X=5 i clicked auto pay and it told me i had insufficient mana so i tried to use Bloodchief's Thirst to destroy it casting it for its kicker cost and yet again i was told i had insufficient mana. i tried multiple times to cast them and kept receiving the message, yet somehow i had enough mana to cast in Lurrus Dreamden(3mana) and 2 merfolk windrobbers(2mana total). i had a total of 3 islands 5 swamps and a temple of deceit. so even without the mana reduction of LullMage's domination for him having 8 or more cards in his graveyard i had enough mana to cast it because it costs 3blue mana +X (so for terror of the peaks i needed 8Mana total to cast without the reduction) i had a total of 9 Mana 4 of which could be tapped for blue, i am Very upset and displeased with this game as of right now.
I was unable to cast spells that i had plenty of mana to cast, he had played terror of the peaks and when my turn came i tried to cast Lullmage's Domination to gain control of the terror of the peaks, he had 15 cards in his graveyard which reduces the casting cost of lullmage's domination by 3 colorless mana so to take terrror of the peaks i needed to have 3 blue mana plus 2 due to the casting cost reduction when i cast it and chose that X=5 i clicked auto pay and it told me i had…
34 votes -
Combat priority auto pass
It did not give me priority to cast embercleave in combat, costing me the game
14 votes -
Shadrix Silverquill choose two option
When trying to choose two for Shadrix Silverquill abilities, the option to add +1+1 counters cannot be selected. If you timeout it will sometimes select.
9 votes -
I stopped getting gold and exp after winning matches
Ive won my last 4 matches doing the play option like ive done numerous times before. Now though after i win im notting vetting gold or exp. My game name is Irahex Ravenwood
9 votes -
need hand smoothing explained
having read quite a bit about your hand smoothing algorithm, I feel that I must not understand it. Can you please explain exactly what it is and what it's supposed to do because everything I've read seems to be in conflict with what actually happens during a game , so I figure there must be something I'm missing.
6 votes -
couldnt exert glorybringer
pc. i played a glorybringer, went to attack, and it never gave me the option to exert it so i could kill my opponents bomat courier.
12 votes -
MTG Arena with lobby with custom match room and match history
When will MTG Arena bring match history, lobby and custom game room creation?
7 votes -
land won't tap
the land farthest on the left of my screen wouldnt tap. and autotap wouldn't let me tap it either. i tried to play a 5 drop and i had 5 lands, but it wouldn't highlight the farthest land on the left to tap it for mana. i lost because i couldn't play my spell. i lost literally on my opponents turn because i couldn't play my creature spell
77 votes -
Wizards needs a better support model
For a game this big, Wizards should have a much more robust DevOps and support strategy. Many of us spend big dollars for a satisfying user experience and it seems like the level of sustainment is sub-par. It feels like they have a localized team, versus a "follow the sun" distributed model that can rapidly react and remediate issues.
5 votes -
Cannot tap land for mana
I couldn't tap a forest for adding mana, it was like it doesn't exist in the game
14 votes -
Kill the Mill
I find mill decks to be an abomination of the game. The entire strategy around them is based on avoiding to actually battle other players and instead force their game to end because they run out of cards. It's a very anti-magic style of play which I want nothing to do with. As a result, the massive resurgence of this format has made the game unbearable for me to play. For over 20 years I've always appreciated the strategy component of magic that allowed me to go head to head against other players in a chess match like a battle and now I can't log in and play more than 2 games without running into these decks that are a complete circumvention of everything I loved about the game. My hope Wizards of the Coast never intended for the game to be played this way and the ability to put together such a dominant deck based on this format was a simple oversight that will be rectified in the very near future.
I find mill decks to be an abomination of the game. The entire strategy around them is based on avoiding to actually battle other players and instead force their game to end because they run out of cards. It's a very anti-magic style of play which I want nothing to do with. As a result, the massive resurgence of this format has made the game unbearable for me to play. For over 20 years I've always appreciated the strategy component of magic that allowed me to go head to head against other players in a chess match like a…
40 votes -
Game locks when opponent concedes at ranked
Game locks when opponent concedes at ranked.
- The game does not disconect.
- User menu cannot be acces by ESC key. The only way to quit is by closing the game in windows.
- Cards animation and graphics engine still working.Not the first time that happen. Player concedes inmediatly after played card animation finish.
Always with odd names players. In this case: USBSoundDevice
I think that "Raal, Izzet Viceroy" triggers it... Hard to say if it is a bug or a hack. I was playing murderous raider on him. Or maybe rage quiters are broking the game XDGame locks when opponent concedes at ranked.
- The game does not disconect.
- User menu cannot be acces by ESC key. The only way to quit is by closing the game in windows.
- Cards animation and graphics engine still working.Not the first time that happen. Player concedes inmediatly after played card animation finish.
Always with odd names players. In this case: USBSoundDevice
I think that "Raal, Izzet Viceroy" triggers it... Hard to say if it is a bug or a hack. I was playing murderous raider on him. Or maybe rage quiters are broking the…-
Color Wheel Bug.mp4 9795 KB -
UTC_Log - 01-13-2021 14.41.46.log 223 KB -
MTGA log- Softlocked Conceed.png 183 KB -
Softlocked Conseeded.png 3404 KB -
MTGA log- Softlocked Conceed.png 183 KB -
Softlocked Conseeded.png 3404 KB -
frozen screen.png 3092 KB -
Clipboard04.jpg 509 KB -
Log20201028_130836.log 1839 KB -
Log20200927_224525.log 20 KB -
Capture.PNG 4849 KB -
MTGA 2020-08-25 17-29-17.mp4 40067 KB -
mtgafrozengame.png 4511 KB -
Bug Arena.png 2176 KB -
Log20200518_092726.log 163 KB -
Log20200502_170656.log 11 KB -
Desktop Screenshot 2020.05.02 - 17.05.45.33.png 3386 KB
286 votes -
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