MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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346 results found
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Gameplay stall/crash
Playing on iOS When I start a game at any given point between passing priority it freezes. Restarting the app will cause it to start the game again but with a broken background or may not allow me back in the game at all I am not having network issues and I have already performed a clean install. This happens in every game I start
2 votes -
Can't play my deck in the Brawl event
Hi, I cannot play my deck in the Brawl challenge currently ongoing on MtG Arena.
I've imported a deck and the game approved it but when I try to start a game, I get stuck in “Waiting for opponent” for infinite time, at each try.
When looking at my deck, it looks like no Commander appears in the Commander slot. It should be Saruman.1 vote -
my weekly win rewards didnt reset when the timer hit zero. Its still "completed" but the timer reset to 168 hours!
My weekly win rewards didnt reset when the timer hit zero. Its still "completed" but the timer reset to 168 hours! WTH WotC!?!! Now I just don't want to even bother to play this week. Its been shown that daily and weekly battle pass **** just makes poeple feel like its work instead of fun, it definitely makes me want to plsy less but once you get the Mastery Pass if you don't do at least the weekly it feels like a waste of money. DO BETTER WotC
BTW the screen shot proves I got screwed over. How could I…
1 vote -
It is *literally* impossible to play a Limited Rebalanced deck on the client right now
As of posting, it is literally impossible to play a Limited Rebalanced deck through any means on the client, specifically via direct/friend challenges. This means that you can build a deck you cannot play.
This is a critical issue for people developing cubes for Arena that use these cards. It is literally impossible to play a cube that uses certain digital cards in paper, but it is also literally impossible to play a cube that uses digitally rebalanced cards on Arena, the only place they formally exist. Cubes are some of the most popular ways to play Magic, and…
1 vote -
All quests are gone on home screen
All Quest information is gone from home screen. Tried rebuilding in report bug screen, nothing. Tried restarting, nothing. Tried playing a ranked match nothing. Please fix as I am unable to farm my dailies losing gold and xp. Thanks
1 vote -
I received 4 orbs (3+1) as a result or experience gained from the downtime but when I went to spend them there was only 1.
I received 4 orbs from levelling up as a result of the experience given from the downtime today. When I went to the mastery area to spend them I only had 1 to spend.
1 vote -
Quick Draft UX Feedback: Earlier Countdown Timer + Upcoming Set Preview
No "Ends in" timer appeared on the Quick Draft tile before the set rotated out. Other players have reported the same issue. For a paid event format with a predetermined rotation schedule, this information exists server-side and should be surfaced on the client with at least 48 hours notice.
Additionally, there is no in-client way to see what Quick Draft set is coming next. A "Starts in X" label on the upcoming set tile would solve this and is clearly feasible given how other events already display start timers.
These are simple UI changes for a paid event. Both should…3 votes -
Jump in
I've got a complete jump in event 3x task and after completing (victory) these are not added and it' stuck on 2/3 - any suggestions please?
0 votes -
Epic Win Squashed by turn timer
With 3 Vengeful Bloodwitches and hundreds of Phoenix Fleet Airships on my board, my opponent casted Cease and Desist, destroying all the airships and triggering the Bloodwitches. The Bloodwitch loss of life had to aggregate one point at a time, taking quite a while, burning up the turn timer. By the time the stack compiled, and then the loss of life was applied (also one point at a time), the turn timer had long since expired. When the stack's effects were completed, I was at 775 life, and my opponent was at -703, but he didn't die because of his…
3 votes -
Arena Gameplay not functional
The game will not allow you to play a match, concede, mulligan, or sometimes even draw your starting hand. The only way out of Arena is to tab out or alt-F4 to close the client completely. This is happening across multiple devices on the same network.
10 votes -
Not leveling to mythic despite winning last diamond match
I reached the penultimate pip in Diamond 1 ranked play today and upon winning did not level to mythic. I repeated this 3 times and no dice. My daily win counter also stopped advancing for each win at the penultimate pip. I closed and reopened the game, no change. I "repaired" the game file, no change.
I opened the game on my tablet. No change. I played another hand and lost, it reduced my level. Upon winning again I regained my pip and had the win count against daily. upon winning again, still no level into mythic, still nor…1 vote -
Issues with mana bases during the jump in events
In the most recent Jump-In event for Lorwyn, there was an issue where I chose the Blight theme, which preported to be in Mardu colors. However almost every card in that theme was black. While there was one card that did actually take Orzhov Hybrid mana, none of the cards had any use for red mana. And yet despite that, I was given four mountains and four plains, meaning almost half of my mana base was lands that wouldn’t help me. This same issue happened to me in the TLA jump-in where I got forests in a deck with only…
4 votes -
TMNT update broke Android
Opened app in android. TMNT update began, hung & error closed at 88MB download. Upon re-opening it tried to open as usual with new TMNT opening screen then force closed saying bug detected. Had to nuke the app & complete re-install.
9 votes -
Sparky Not Going Away
There are already countless reports about this… Sparky appears every time I open the home screen, “What an adventure, you’ve got a quest” and so on. I’ve completed the tutorials. I’ve completed quests. This is seriously frustrating.
7 votes -
Sparky is Back and Wont Go Away
Updated game client and now sparky is back...tells me every day that I have a quest, and if I complete it, I'll get a reward.
8 votes -
Tutorial
The option to turn off the tutorial is missing or been removed. Or there’s a glitch in which the blue little fairy has been reactivated with no tutorial decks remaining, as I have completed it all.
In essence I don’t want to hear it every time I exit a match to complete a quest that’s not even their or on my home screen as I’m sure that in its self is a glitch…
8 votes -
Play Button is disabled in All Formats - Bug
Hello, For over 24 hours now I haven't been able to access any game mode in MTGA (Standard, Brawl, Bot vs. Game, etc.). The "Play" button is disabled in all formats except color Challenge, which works. This started after a disconnection in the middle of a match. I've completely reinstalled the game, cleared the cache, and checked my connection, but the problem persists. I suspect my account is stuck on the server in an invalid state. Could you please check my account status and unlock it? My MTGA username is: Infinitx . Thank you for your help.
3 votes -
Screen freezes at end of turn
Whenever I play the card molten duplication the game freezes. Since the lastest update 02/25/26, each time the card is played, the game progresses towards the end step. Right after clean step the game freezes. Time bars run on both sides, neither player able to do anything; a complete and utter nightmare. Please fix this issue.
9 votes -
Entered sealed event with no packs and no ability to resign
Entered a sealed event and the game glitched. On multiple phones and my computer, when I enter the event, it's in a bad state. I'm in the event but was never given packs, and I can't resign to try joining again. It's totally Borked 😞
1 vote -
Did not get priority on my turn
I had a One Ring with damage that would kill me if it resolved the ring trigger on upkeep. I stacked my triggers and had a stop in my upkeep down and had a Tishana's tidebinder in hand. I was going to activate the ring the draw and then tishana the ring so I don't die. It just resolved the trigger and didn't give me priority and I died. Why was I not given the ability to hold priority with my own triggers on the stack?
3 votes
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