MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
6173 results found
-
Midweek magic
Midweek magic on Arena is a great idea but could be improved. For example, almost every month there's an event that repeats something that is regularly available such as Standard or Alchemy. These should be replaced with Pauper and Artisan, which are a ton of fun and a great entry point for new players. Also, too much Momir!
55 votes -
Seal Product Codes Should Not Expire
I bought a new old stock Jace Planeswalker Deck. It came with a digital code to play on Magic Arena but I can't use it apparently because it expired! How does it expire?! Digital is the only way to play right now with the pandemic and I can't use this deck all because Wizards of the Coast has codes expire... makes no sense. They should reactivate all codes that have expired from sealed products.
97 votes -
Add deck type "Friendly Brawl Rebalanced" to direct challenge
At this time, the only option for playing brawl in direct challenge matches is the deck type "Friendly Brawl."
All other brawl deck types ("Standard Brawl," "Historic Brawl," and "Friendly Brawl Rebalanced") are loaded into the direct challenge as deck type "Friendly Brawl."
Consequently, Alchemy Rebalanced cards are automatically switched for the original, non-rebalanced cards in those decks : there is currently no way to play Alchemy Rebalanced cards in brawl matches using direct challenge.
This results in a situation where players cannot 100% replicate the public queue "Standard Brawl" and "Historic Brawl" play experiences in a direct challenge versus…
159 votes -
Keeps crashing
Game keeps crashing and I can't even make a log.
56 votes -
Daily Deal packs do not give Golden pack progress
I play on Android, the game is up to date. Today's special in the store is a MoM pack at 10% off. I bought one, expecting to get 1/10 progress towards a Golden Pack, but instead I remain at 0/10. The prompt under the Golden Pack progress bar says that progress can be earned by purchasing packs from one of the latest sets, including MoM. There is no indication that a daily deal pack is any different from a regular one in this regard. Please increase my Golden Pack progress as advertised.
-
sc1.png 1286 KB -
sc2.png 1296 KB -
Daily Deal pack not progressing golden pack.png 2745 KB -
Log20230627_223646.log 26156 KB -
Daily Deal pack not progressing golden pack.png 2745 KB -
Log20230627_223646.log 26156 KB -
Log20230627_204713.log 21 KB -
Log20230627_115751.log 8912 KB -
UTC_Log - 06-27-2023 14.54.00.log 166 KB -
Screenshot_2023-06-27-20-02-07-778_com.wizards.mtga-edit.jpg 241 KB
54 votes -
-
Daily Quest Progression Frozen
I'm completely full on Daily Quests, and although I've been performing the actions required to complete them, they are not progressing, so I am unable to complete any of them and earn their gold rewards.
Not sure how big a deal this is, or how prevalent it is across the service, just something I noticed and thought I'd bring up. It would be unfortunate if I were no longer able to progress.
578 votes -
Erro de quantidade
Decks que contém cards como Discípulo do demônio, Lebre herdeira, Nazgul, Peticionarios Persistentes e Limo contra o mundo, não estão aceitando mais de uma quantidade deles ou quatro, no padrão.
Ao montar um deck de brawl, por exemplo e escolher um dos cards citados como base, ele vai te mostrar a imagem a baixo. E isso é extremamente irritante porque a maioria dos decks que uso tem base na quantidade de Nazguls.1 vote -
Through the omenpaths traditional draft isn’t pick-1
Traditional draft in the description says it’s “pick one card at a time” not a pick-2 draft, but it’s making you pick 2 when drafting.
I’m avoiding pick-2 draft for a reason, I hate it. I hope this gets fixed/can rebate our gems…
138 votes -
crash on mac client
Mac client crashes constantly, at least three times a day
59 votes -
Asset Error Detected
After the latest update, I can't get in. I get "asset error detected" message. I tried rebooting, uninstalling/installing (both Epic and MTGA), and tried connecting to a different wi-fi. Always the same error immediately upon entering. I'm on a macbook pro.
63 votes -
Strip mine
Strip mine should be restricted in timeless, it seing the light on arena is a shame and it not already being restricted is even worse, wasteland would and should be in the format (punish multicolor or fancy land base is good for the format) yet strip mine hits basics and thus with low free interactions and not much nonland fast mana the format is turning into cancer time with a bunch of strategies unable to follow on land destruction from usual midrange sultai decks, frogs, strip, tamiyo, recure strip mine (there's a green creature on 3 mana that get a…
6 votes -
Add in a timeout / warning system
Add in a system that tracks players who salt rope opponents. Lichess has a similar system in place for this kind of behavior. The amount of Salt roping once you Wrath a board or gain the lead is insane to me, a system should be in place to discourage this behavior as it ruins everyone's play experience.
Warning for abusing timers should come first
1st offense - Timeout 5 minutes
2nd offense - Timeout 10 minutes
3rd offense - Timeout 30 minutes
4rh offense - Timeout 1 hour
5th offense - Moderator gets notified and determines based on previous…3 votes -
Historic Pauper!
An Open Letter to WOTC and the MTG Arena team
Hello!
I just wanted to write in on behalf of myself and the Historic Pauper community (I'm a moderator in a Historic Pauper Discord server and have been staff/the organizer for approximately half of the Historic Pauper events on MTG Melee) to say that we loved the FNM event. Many of us have played hundreds of games in official MTG Arena events while also playing hundreds (if not thousands) more in player run events or casual matches.
We are all looking forward to the next Historic Pauper event!
Cheers,
PlatypusJedi…
93 votes -
Why not a Pioneer Brawl format?
Why can't we have a nonrotating Brawl format, that is free of Alchemy? Why must a fun game of Brawl be ruined by some absolutely broken Alchemy cards? The Brawl format gets polluted more and more with those unfun cards. Alchemy is NOT fun. Even WINNING with Alchemy cards is not fun. You prove that to me Every Single Time an Into the Future Midweek Magic event comes about. From its inception on, win or lose, not a single game of Alchemy was fun.
I'm not asking to remove Alchemy from Brawl, but rather I'm asking for a different eternal…
4 votes -
network error when creating
network error when creating a new deck in historic brawl when using colorless basic lands wastes
66 votes -
Draft lost
Disconnect during draft. A lost one draft e one sealed. 10.000 gold e 2.000 diamonds.
60 votes -
Shuffler
Your shuffler can be programmed to not manascrew decks so consistently. Stop forcing winrates. It is amazing how often I go 10-0 on Monday. 0-10 on Tuesday. 10-0 on Wednesday. 0-10 on Thursday, and so on and so forth. Play 10 games in a row and I can't get a 3rd land by turn 3 with 26 lands in the deck. Even more amazing is that I get 10 lands in 14 cards every other game I play on the "losing" days of the week. Even when I mull a 2 lander, I mull into a 2 lander. It's ************.…
30 votes -
Direct Challenge and Friend Challenge bugged
The only way to challenge friends is via Direct Challenge and you both have to issue a challenge and know each other's name. Clicking on the Silhouette in the lower left hand corner and issuing a challenge don't work anymore and hasn't since the last two updates. I have tested this on both desktop computer and mobile phone.
63 votes -
Matchmaking sucks! I am tired of constant mirror matches
Matchmaking in Arena is unbalanced and unfair and most of all unfun. Constant mirror matches suck! Constantly playing against the same decks regardless of opponent sucks! please do true natural random matchmaking. skill based and deck strength matchmaking sucks and isn't fun.
63 votes -
land drawing
Hi,
I so tired with this land drawing system. for now, around 1 on 3 game I usually draw 4 at 6 land on a row. Even with deck that purge land. Please do something to rationalize this behaviour, it is a shame ...
54 votes
%2013.32.08.png){kind=link}
- Don't see your idea?