MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4650 results found
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Match won’t load
Match won’t load. At first I thought it might just be historic gameplay (perhaps Arena is overloaded with something else) so I (paid 8,000 gems) entered the win a box draft and it’s not loading either. Am I sol for those gems now? Hoping you fix the bug so I/we can play the game :(
14 votes -
Lorwyn Premium Battle Pass Milestone 4 gave me wrong packs - 3 Edge of Eternities it has listed 3 Lorwyn Packs
Lorwyn Premium Battle Pass Milestone 4 gave me wrong packs - 3 Edge of Eternities it has listed 3 Lorwyn Packs. Would like if you check your other milestones of the Battle Pass so no more mistakes are happening. Also Pls refund us the correct packs
12 votes -
Bloom Tender can't be crafted with mythic rare wildcards
In Lorwyn Eclipsed, Bloom Tender is mythic rare, but I cannot use mythic rare wildcards to craft it.
10 votes -
Achievement "Death by Vanilla" bugged
Hello, I just played a game (Historic) where I cast more than 5 creatures, all of them without any abilities, and won - but still did not get the Death by Vanilla achievement. I have read on Reddit that other people had the same issue.
29 votes -
Fleem
Missing Fleem cosmetics after buying the mastery pass
24 votes -
sideboard
I currently have standard decks with 15 cards in the sideboard. When I attempt to save a deck with 15 cards in the sideboard, I am getting an error message saying that "a deck cannot have more than 15 cards in the sideboard"
35 votes -
Fleem Cosmetics
I purchased the mastery pass, did a draft and opened over 10 packs but did not recieve my fleem cosmetics. Seems that on reddit people are talking about how no one has
24 votes -
Patch Broke Deck Detail Drop-down menu?
In the Deck Detail screen the Deck-type drop-down menu seems to be borked. Can't choose another format.
Windows 10 PC
12 votes -
13 votes
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Achievement not granted - Yargle
I just won a game where I only cast a couple vanilla creatures and a load of planeswalkers and won. Should've got the Yargle Achievement but didn't, my deck list is below
22 votes -
Blocked numbers and words
The words and numbers are blocked out. Help please
It happened after the last update. Its impossible to play when all the numbers and some text is gone. Playing on an android phone which worked perfectly yesterday.9 votes -
Game keeps crashing when i activate lander tokens (android)
Ever since the last update my game keeps crashing in the middle of matches. I am on android. Something went wrong with the game code when the last update was posted, game keeps crashing when certain triggered abilities activate, like for example when rhystic study is on the stack with something else or whenever I try to activate a lander token, I consistently crash the the game out with lander tokens. You can easily recreate the bug just by activating a lander token on mobile android. In the screenshot below my friend and I were playing lastnight and you can see my game frozen on desertion, my rhystic study has procc'd but it's not showing me the prompt to resolve. It's just stuck on his counter spell on my end
Ever since the last update my game keeps crashing in the middle of matches. I am on android. Something went wrong with the game code when the last update was posted, game keeps crashing when certain triggered abilities activate, like for example when rhystic study is on the stack with something else or whenever I try to activate a lander token, I consistently crash the the game out with lander tokens. You can easily recreate the bug just by activating a lander token on mobile android. In the screenshot below my friend and I were playing lastnight and you can…
9 votes -
Screen freezes at end of turn
Whenever I play the card molten duplication the game freezes. Since the lastest update 02/25/26, each time the card is played, the game progresses towards the end step. Right after clean step the game freezes. Time bars run on both sides, neither player able to do anything; a complete and utter nightmare. Please fix this issue.
8 votes -
Game hangs on mobilize end step trigger
When the mobilize sacrifice triggers at the end step the game hangs showing my stadium headliner card. I have to restart the client to continue playing. This has been happening since the client update before the teenage mutant ninja turtles set release
8 votes -
When trying to purchase gems from the store I am presented with "Store Error" and "Unknown Error".
When trying to purchase gems from the store I am presented with "Store Error" and "Unknown Error".
10 votes -
Game is ridiculously unstable reporting bugs is difficult
I feel like i am being robbed its very frustrating and not fun. Crashing during drafts this format for reporting bugs is useless. When people pay for a game you need to do better.
9 votes -
Matches freezing mid-game
Since the last update on February 24th, I've been having trouble playing. Matches constantly freeze mid-action, making it impossible to continue. I must have tried playing around 10 matches today, and this happened in 4 of them. This occurred in both standard ranked matches and duels with starter decks. I tried disconnecting from the game and rejoining the match twice on one occasion, but I remained frozen (it wasn't an internet outage, as the opponent continued to communicate). It might not be very important, but I'm sending screenshots from 3 different occasions where this happened. And if it is important, I'm playing on a Samsung Galaxy A32 (until February 23rd I played perfectly).
Since the last update on February 24th, I've been having trouble playing. Matches constantly freeze mid-action, making it impossible to continue. I must have tried playing around 10 matches today, and this happened in 4 of them. This occurred in both standard ranked matches and duels with starter decks. I tried disconnecting from the game and rejoining the match twice on one occasion, but I remained frozen (it wasn't an internet outage, as the opponent continued to communicate). It might not be very important, but I'm sending screenshots from 3 different occasions where this happened. And if it is important,…
9 votes -
Back button in deck starts overview not working
Playing a sealed deck currently and when i go into the deck stats the back button is not working (on mobile android). It always just gives the box to change the deck name. The same even happens if I am in the choose avatar view and click on the back button. This worked before the last update.
13 votes -
Mac OS. Cannot Purchase Gems.
I cannot purchase gems. Every time I click to purchase more gems, I get stuck on the "Waiting for Server" screen. Its been like this for 7 minutes.
14 votes -
fleem rewards
Completed a traditional draft of OM1 but didn’t receive the Fleem reward
23 votes
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