MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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428 results found
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50+ Mastery Reward Missing
Hello,
The way it looks on the mastery screen makes it seem like I should be getting a single card pull each time I finish a Mastery level 50 and beyond. I’m at level 58 now, and the only new card I received was at 50. Is this a bug? Or is it maybe misrepresented? Or will I receive the cards later in a bull fashion?
1 vote -
Spiderman Prerelease packs missing
I participated in the Spiderman prerelease but I still haven't received the boosters in Magic Arena. Is this because Spiderman is not available in the game but it is "Throught the Omenpath" instead?
1 vote -
Limited Landscape Missing Card
Platform: PC (Windows 11)
to reproduce: draft a special-treatment Crystal Quarry in a EoE Alchemy Premier event. Put quarry in deck. View deck in landcape orientation.
expected result: a Crystal Quarry shows up in the visual layout on the bottom of the screen
Actual result: Crystal Quarry didn't appear; land count showed 17 lands but only 16 appear.Additionally, this bug failed to post the first several attempts.
1 vote -
Missing play in points
I ranked around top 800 for Dec season constructed, but did not receive 20 play in points.
1 vote -
Have not Recieved Fleem Cosmetics Despite Qualifying by Participating in Multiple Drafts
I have not yet received my Fleem Cosmetics, despite participating in two drafts well before the deadline.
Would I please be able to receive my Fleem cosmetics?
5 votes -
Premier Draft TLA Pack 1 missing from logs
The logs during Premier Draft TLA are missing the cards for Pack 1. This affects 17Lands and possibly other plugins.
Note there is no "SelfPick":1,"SelfPack":1,"PackCards" line in the log:
[9667] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"EventLanding","toSceneName":"TableDraftQueue","initiator":"System","context":"Entering table draft queue: TLAPremierDraft"}
[13031] [UnityCrossThreadLogger]Client.SceneChange {"fromSceneName":"TableDraftQueue","toSceneName":"Draft","initiator":"System","context":"HumanDraft"}
[13046] Attempting to get IEmoteDataProvider through static instance of WrapperController. Consider injecting dependency rather than doing this.
[14005] [UnityCrossThreadLogger]==> EventPlayerDraftMakePick {"id":"bc792104-6da3-4318-b120-7f6a3ad0f2a9","request":"{\"DraftId\":\"f2482700-db65-4fcd-bd0f-4c06c65fc7dc\",\"GrpIds\":[97520],\"Pack\":1,\"Pick\":1}"}
[14010] [UnityCrossThreadLogger]12/9/2025 2:59:33 PM
<== EventPlayerDraftMakePick(bc792104-6da3-4318-b120-7f6a3ad0f2a9)
{"IsPickSuccessful":true}
[14010] [UnityCrossThreadLogger]Draft.Notify {"draftId":"f2482700-db65-4fcd-bd0f-4c06c65fc7dc","SelfPick":2,"SelfPack":1,"PackCards":"97467,97376,97315,97400,97298,97530,97330,97529,97504,97486,97288,97398,97550"}
[15807] [UnityCrossThreadLogger]==> EventPlayerDraftMakePick {"id":"82e801ac-0876-43d4-9358-fed1fec5604a","request":"{\"DraftId\":\"f2482700-db65-4fcd-bd0f-4c06c65fc7dc\",\"GrpIds\":[97504],\"Pack\":1,\"Pick\":2}"}
[15812] [UnityCrossThreadLogger]12/9/2025 3:00:15 PM
<== EventPlayerDraftMakePick(82e801ac-0876-43d4-9358-fed1fec5604a)
{"IsPickSuccessful":true}
[18531] [UnityCrossThreadLogger]Draft.Notify {"draftId":"f2482700-db65-4fcd-bd0f-4c06c65fc7dc","SelfPick":3,"SelfPack":1,"PackCards":"97535,97357,97497,97365,97410,97376,97538,97472,97386,97479,97415,97566"}
[19666] [UnityCrossThreadLogger]==> EventPlayerDraftMakePick {"id":"8c7ca07f-d955-4952-89e5-7cd04ee6ddf5","request":"{\"DraftId\":\"f2482700-db65-4fcd-bd0f-4c06c65fc7dc\",\"GrpIds\":[97357],\"Pack\":1,\"Pick\":3}"}
[19670] [UnityCrossThreadLogger]12/9/2025 3:01:34 PM
<== EventPlayerDraftMakePick(8c7ca07f-d955-4952-89e5-7cd04ee6ddf5)
{"IsPickSuccessful":true}1 vote -
Sideboard Disappears
The game removes the BO3 half of the sideboard cards when playing a friend challenge of historic tournament.
On PC
Create a traditional historic deck with full 15 card side board and categorize it as such
Friend challenge to Historic Tournament Match
Select the deck
Actual Result: Play match, after first game the BO3 marked portion of the sideboard is gone. Post match sideboard is missing the BO3 marked portion
Expected Result: BO3 marked portion of the sideboard is there and the deck is not edited63 votes -
card sleeve cosmetics not working properly
My American flag card sleeve is not displaying properly. I've gone to the cosmetics screen, set the sleeve as a default, the blue border is showing around it, and yet my cards still have the default sleeve in every game.
4 votes -
Yargle event says I have -1 Achievement
Yargle Event shows my Achievements as -1 of 5. The previous achievement I had with having total power 9 is now missing.
8 votes -
Didn't get Fleem cosmetics after purchasing 10 OM1 packs and Mastery Pass
Didn't get Fleem cosmetics after purchasing 10 OM1 packs and Mastery Pass
6 votes -
Bug Report – “Keep Hand” Option Missing During Mulligan Phase
I am writing to report a serious bug that has made the game unplayable for me. In Best of One matches, when I click "Play" and enter a game, everything proceeds normally until the opening hand phase. At that point, I am prompted to choose whether to keep my hand or take a mulligan — but the option to “Keep” my hand does not appear on screen.
As a result, the only option available is to mulligan. This continues until I have no cards left in hand, causing an automatic loss. This issue has occurred six times already, and due…
4 votes -
6 votes
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Missing edge of eternities packs and renewal
due to the huge player surge at the time of release on Arena I was experiencing a lot of lag and failed to get the first half of my Renewal Egg bonus. I relaunched the client a few times afterwards and failed to connect to servers multiple times, but eventually was about to access the shop and my pack. I was opening pack individually and experiencing large spikes in latency while trying to sift through my pulls. Eventually I decided to start opening them 10 at a time to expedite the process, but with my last 10 packs the client…
2 votes -
Fleem
Have not received my Fleem cosmetic after opening preordered OM1 packs.
0 votes -
Missing ALL card text and ALL numbers
I’m using iOS and since the last update I’m unable to see any text like card names nor am I able to see anything that has to do with numbers anywhere in the game.
2 votes -
missing mythic card reward from mastery level
when i bought the mastery pass this week i didn't recieve the Mythic cards for the completed levels, along with any newly completed levels with this reward.
3 votes -
Cards missing from draft cant build deck
Half my draft cards missibg cant build deck
5 votes -
MTG Arena Standard Card Missing
In store, in 2025 as apart of the Final Fantasy release, I opened Fatal Push (Battle at the Big Bridge) on day on of the release. This card should therefore be legal in standard. However, it is not within MTG Arena. Can you update MTG Arena to reflect that this card has been reprinted and now legal?
1 vote -
Sealed product missing from event
The server was behaving strangely earlier today and I voted on another bug for that. (2025.50.4.2950.1169759) However, during that time I tried to renew a Sealed event for the latest format: Edge of Eternities. The game told me that it was not possible. Several hours later and a few minutes ago, I opened that event. The rares were shown and then this screen where only 1 card remained followed. After I left that deck building and returned, same state.
1 vote -
FDN Collection Count Incorrect
the Foundation count is completely crap. I had 23 commons that I was missing (i.e. that I didn't have any single copy of), even though my collection count told me that I had collected at least 1 of every common in the set. Crafting 1x of those missing commons didn't change my count at all, so obviously those commons that I crafted didn't exist in the set.....
So - my request is that you get the count correct for the FOUNDATION set collection. Given that that set seems to be much bigger than the other sets I guess that the…15 votes
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