MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
3356 results found
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Spelunking bug
In a game i destroyed a spelunking with boseiju, who endures before the trigger for spelunking entering resolves. for the remainder of the turn (the turn the game ended due to a combo) lands entered untapped as if spelunking was still in play.
version: 2026.58.20.12269.1265462
using steam1 vote -
Peek not functioning as written
Currently, Peek draws a card first, and then the opponents hand is revealed. This does not follow the card as written- the opponents hand should be revealed first, then the card is drawn. This happens every time the card is cast.
1 vote -
Pricing item's fairly?
Why am I not able to purchase the exact amount of gems I need to purchase an item, why are they priced so weirdly and intentionally as to make it obtuse? Is the intention from this company to extort extra money from their loyal customers who support them?
1 vote -
Issues with client function
During these 2 daysFor the past two days, it’s been impossible to play—the game freezes, there’s constant lag, I keep getting kicked out of matches and sometimes out of the game entirely, I keep getting errors like “network error” (or similar), sometimes the “play” button doesn’t work, and other times the cards don’t do what they’re supposed to...
I’m playing on Android 16. I’ve tried running “repair game files” at least 10 times in the last 24 hours—it doesn’t work. I’ve also uninstalled and reinstalled the game—it doesn’t work. Plus, during installation, the download keeps freezing, which is why I’ve had to exit the app and re-enter it several times, or close and reopen the app every time the download froze.
You really should create a way to collect logs on Android; otherwise, how can you see what isn’t working properly?During these 2 daysFor the past two days, it’s been impossible to play—the game freezes, there’s constant lag, I keep getting kicked out of matches and sometimes out of the game entirely, I keep getting errors like “network error” (or similar), sometimes the “play” button doesn’t work, and other times the cards don’t do what they’re supposed to...
I’m playing on Android 16. I’ve tried running “repair game files” at least 10 times in the last 24 hours—it doesn’t work. I’ve also uninstalled and reinstalled the game—it doesn’t work. Plus, during installation, the download keeps freezing, which is why I’ve…1 vote -
cannot purchase packs
cannot purchase packs, I get on to 'claim' but then nothing happens after pressing the claim button, coins are not deducted and packs is not in the pack page. I tried with a mithic and a standard pack from Turtles serie. Not a big problem top me but a bit unexpected honestly.
I started playing online few days ago so I wanted to report this for a small contribution.
Buyacasha! :)1 vote -
REPORT IN GAME
A BUTTON IS NEEDED TO REPORT USERS DURING THE GAME. PLAYERS OFTEN LEAVE THE GAME, BUT THE GAME DOESN’T KICK THEM OUT UNTIL THREE TURNS OF INACTIVITY. I ALSO BELIEVE THAT THE TIMING SYSTEM IS TOO SLOW AND THAT SOME PLAYERS EXPLOIT THE SYSTEM’S LAXITY TO TAKE INFINITE TURNS OR SIMPLY DRAG OUT THEIR TURNS TO MAKE THEIR OPPONENT GIVE UP OUT OF PURE BOREDOM. AND THE TRUTH IS THAT BOREDOM IS WHAT BEST DEFINES MTG ARENA TODAY, AS EVEN WITH THE INCLUSION OF CERTAIN ANTHOLOGY CARDS, THE META-GAME IS ABSURDLY NARROW, REPETITIVE AND COMPLETELY LACKING IN VARIETY. THERE IS NOT A SINGLE DECK WITHOUT NECROPOTENCE! ABSURD. MORE CARDS, LESS GAME! CONGRATULATIONS.
A BUTTON IS NEEDED TO REPORT USERS DURING THE GAME. PLAYERS OFTEN LEAVE THE GAME, BUT THE GAME DOESN’T KICK THEM OUT UNTIL THREE TURNS OF INACTIVITY. I ALSO BELIEVE THAT THE TIMING SYSTEM IS TOO SLOW AND THAT SOME PLAYERS EXPLOIT THE SYSTEM’S LAXITY TO TAKE INFINITE TURNS OR SIMPLY DRAG OUT THEIR TURNS TO MAKE THEIR OPPONENT GIVE UP OUT OF PURE BOREDOM. AND THE TRUTH IS THAT BOREDOM IS WHAT BEST DEFINES MTG ARENA TODAY, AS EVEN WITH THE INCLUSION OF CERTAIN ANTHOLOGY CARDS, THE META-GAME IS ABSURDLY NARROW, REPETITIVE AND COMPLETELY LACKING IN VARIETY. THERE IS…
1 vote -
(Security Issue) Password exposing will trying to import deck
When trying to import a deck in the deck collection the app immediatly return an error message saying "Deck import failed with the following message : The input string contains an invalide line: my password"
I use mtg arena on both android and windows. The issue was first discovered on windows. I've been able to import decks before, the account is pretty old (3year at least I would say but hadn't been used for months and I started playing again 3 days ago)
On android the error message is "Deck import failed with the following message:The input string is empty." (Same account)
The password has been change several times for similar ones so there's chance the password displayed in the error is not my current password but a previous one but in any case passwords shouldn't be stored in clear and should be hashed.
I'm sure it's one of my present or former password as I don't use this in any other field in any application.
Never had big issues before, only some minor connexion problem.
While writing this I reconnect in the window version which now display "Deck import failed with the following message : The input string contains an invalide line: will trying to import deck". I had already try to reload the app before reporting the bug but it was still displaying my password.
I would like to have a feedback and explanation about it (and to be able to import deck)
The two attached screenshot come from the windows version and has been taken between 12pm10 and 12pm20, french time on the 15th of may 2026
Update (12pm36 french time): after changing my password, reloading the game and reconnecting the message came back to "Deck import failed with the following message : The input string contains an invalide line: my password" with my new password. And the app ketp displaying new errors if I re-try.
When trying to import a deck in the deck collection the app immediatly return an error message saying "Deck import failed with the following message : The input string contains an invalide line: my password"
I use mtg arena on both android and windows. The issue was first discovered on windows. I've been able to import decks before, the account is pretty old (3year at least I would say but hadn't been used for months and I started playing again 3 days ago)
On android the error message is "Deck import failed with the following message:The input string is empty."…
1 vote -
Paradigme
On est tous d'accord que avec cette nouvelle mécanique, ce jeux perd tous son sens, non?
1 vote -
1 vote
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My timer kept running out early
My timer kept running out early. Then when it was my turn my lands didn't untap.
1 vote -
TMNT Mastery Missing Orb
The TMNT Mastery Progress is not giving all rewards listed. It has not given the level 5 Orb, and possibly other rewards.
This is the normal mastery, not the mastery pass.
2 votes -
Phelia
An opponent was exiling my creatures with phelia exuberant shepherd and my creatures did not return at the next end step as the card says. It exiled a shrine enchantment creature and an artefact creature
1 vote -
Revenge of Ravens Not Triggering Off Of "Mobilized" Attack
Revenge of Ravens's ability only triggers once when Voice of Victory attacks, even though VoV's Mobilize ability results in three tapped and attacking creatures .
1 vote -
Game freeze during quick draft events
Quick draft Eclipsed game. Game froze on opponents action they timed out, game still frozen. Request refund
2 votes -
Game not rewarding packs and tokens it promises
The game says you get 3 packs + gems for winning 1 game, then 3 packs plus gems for game 2-7 but no matter how much you win it only rewards you the last milestone. Please can i get a refund or be awarded the missing packs/Gems?
1 vote -
Land not ''seen'' after disconnect
- played an island and the game DID NOT RECOGNIZE IT as a land (see screenshot one, all blue spells unable to be played - not highlighted - in spite of Island in play)
- after conceding, the land visually bounced back to my hand (see screenshot two, island back in my hand and not on board anymore!)
2 votes -
Pick 2 Draft TMNT only let me play 2 of 3 games
After completing my second game in the Pick 2 Draft for TMNT, it didn't let me play the 3rd game. Only option was to pay and start a new draft! I did get a reward, but it could have been a better reward if I won my 3rd game.
2 votes -
Turtles free packs 3 only gave 1
recieved the free packs from mail. opened one and other 2 lost.
1 vote -
Hello MTG Arena Support Team, Thank you very much for refunding the draft entry. I really appreciate the help and the quick support from yo
Hello MTG Arena Support Team,
Thank you very much for refunding the draft entry. I really appreciate the help and the quick support from your team.
I also wanted to ask if you have received similar reports from other Italian players who use a Telecom Italia Mobile (TIM) connection. In my case, the game currently works only when I play using a mobile hotspot, while the normal home connection seems to cause issues.
I’m curious to know if this is something affecting other TIM users in Italy as well, or if it might be specific to my setup.
Thanks again for your support and for the refund.
Best regards.
Hello MTG Arena Support Team,
Thank you very much for refunding the draft entry. I really appreciate the help and the quick support from your team.
I also wanted to ask if you have received similar reports from other Italian players who use a Telecom Italia Mobile (TIM) connection. In my case, the game currently works only when I play using a mobile hotspot, while the normal home connection seems to cause issues.
I’m curious to know if this is something affecting other TIM users in Italy as well, or if it might be specific to my setup.
Thanks again…
2 votes -
Patchwork Banner / Slivers from Thrumming Hivepool
Bug: iPad, Standard Ranked Match on MtG Arena
I have Thrumming Hivepool in play, producing Sliver Token Creatures. When I then play Patchwork Banner the menu offers no Slivers as creature type to select with Patchwork Banner. (It does offer the OTHER creature types included in my deck, but not Slivers. Shouldn't it offer ALL creature types?
1 vote
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