MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3083 results found
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Lag and bugs since Hobbit Update
The game has been very laggy and buggy since the Hobbit update. There are many short frame freezes as well as games stalling out, the game has been not smooth whatsoever. I have had a couple moments while selecting modes on enchantments where the game fully froze and forced me to restart. I have a macbook pro as well as a good gaming desktop PC and the game is running horribly on both. Many people on reddit have had the same problems, so this is a widespread issue.
2 votes -
3 requests
Hello! I hope you are well today. I have three requests.
Please fix the Omenpath card style bug. If I apply Omenpath card styles during deck building, they are replaced with the Marvel art during gameplay.
Please give us a free mulligan in Competitive Brawl. It makes the game more fun.
Please don't give us rare wildcards in Mythic Packs. If I buy a Mythic Pack, it's because I want mythic rares.
Thanks for your time!
2 votes -
Show event entry costs up front and add a "Playable Now" filter to the Play menu
I can never tell which games I can actually play. Every event and queue has unique entry requirements and Gold/Gem costs that you only discover after clicking into it. There is no way to see at a glance which modes are playable with the decks and currency I currently have, so new players especially just bounce off the event lobby.
Suggestion: add a filter bar to the Play/Events menu with three states: "Playable Now" (you own a legal deck and can afford entry), "Affordable, Needs a Deck" (you can pay the entry but have no legal deck for the format), and "Locked" (cannot currently afford entry). Show each event's entry cost and currency icon directly on the event card, before clicking in. Ideally, the "Needs a Deck" state links straight into deck creation pre-set to that format's requirements, so a blocked state becomes a one-click action instead of a dead end.
This is purely a UI change with no economy or cost changes required. It removes the guesswork that currently makes players give up on finding a game.
Platform: applies to all platforms (PC, Steam, Mac, Android, iOS).
I can never tell which games I can actually play. Every event and queue has unique entry requirements and Gold/Gem costs that you only discover after clicking into it. There is no way to see at a glance which modes are playable with the decks and currency I currently have, so new players especially just bounce off the event lobby.
Suggestion: add a filter bar to the Play/Events menu with three states: "Playable Now" (you own a legal deck and can afford entry), "Affordable, Needs a Deck" (you can pay the entry but have no legal deck for the format),…
2 votes -
Mythweaver Poq and Titania
Causes the once per turn on Poq to be activated twice
1 vote -
hushbringer vs mayhem devil / krenko, baron of tin street
I had a Hushbringer and my opponent sacrificed an artifact creature, which caused both Mayhem Devil and Krenko, Baron of Tin Street to trigger which should not happen per the following Gatherer ruling:
The trigger event doesn't have to specifically refer to "creatures." In these cases, the trigger event may also refer to something being "put into a graveyard from the battlefield." For example, an ability that triggers "whenever an artifact is put into a graveyard from the battlefield" won't trigger if an artifact creature dies while Hushbringer is on the battlefield.
(2019-10-04)1 vote -
Adventure Cards do not get exiled, just dissapear
Adventure cards dissappear after cast them. The exiled creature is not eligible to cast thereafter as dissapeared from the board.
1 vote -
Qu'est ce que la Mode Classement?
Bonjour,
nous allons aujourd'hui rappeler quelques vérités sur ce mode de jeux:
Le classement des "meilleurs joueurs ou decks" n'existe pas sur cette version en ligne, par définition c'est un contre sens car c'est un jeux de carte et que c'est le hasard de la pioche qui détermine si vous allez gagner ou pas donc face au hasard, il est impossible de déterminer un classement, tous comme face à la chance, il est impossible détablir un classement.
Maintenant que l'on a compris ce paramétre, voyons ensemble comment cette entreprise arrive à déterminer un classement des joueurs:
1
Par le matchmaking, en mettant en confrontation des deck où l'issus de la partie est prédéterminé à l'avance, tous le monde ici sait que des couleurs de deck prédominent sur d'autres.2
Par la pioche des cartes, cela n'est pas compliqué à voir, lorsque qu'avec un deck vous survolez le rang Platine avec très peu de défaites et que arriver au rang Diamand vous enchainez les défaites contre les mêmes joueurs que vous avez rencontré au rang Platine, juste parce que votre pioche est devenue tous d'un coup déplorable (peu ou trop de terrain) ou que votre adversaire à une pioche qui n'a rien à voir avec le hasard ou la chance (comme vous contrer à chaque tour avec la meilleur carte de son deck pour une phase bien précise).3
En régulant vos victoires et vos défaites pour vous maintenir à un certain niveau du rang de classement par les 2 techniques précédantes, mais cette régulation de votre rang n'est pas un hasard, n'est pas le résultat du niveau de construction de votre deck (la preuve, changer de deck en cour de classement et vous vous en rendrez compte), cette régulation est simplement du fait de la somme d'argent que vous avez mit dans ce jeux, aucun F2P n'accédent au 100 premiéres place du classement même en jouant le deck le plus compétitif d'une saison malgré qu'un jeux de carte est un jeux de hasard.Si ces détails ne vous convainc pas, je vous invite à faire attention aux comportement des joueurs sur ce mode, regarder bien le nombre de débutant qui arrive au rang diamand en mettant trop de temps à jouer à chaque tour car ils n'ont aucune maitrise du deck qu'ils ont achetés, le nombre abyssal d'erreur de jeux, l'incapacité à lire la table de jeux et la stratégie de leurs adversaire alors que leurs défaites étaient inéluctable depuis plusieurs tours.
Un nombre annormale de joueurs atteignent un rang de classement injustifier, ces joueurs atteignent ce niveau de classement parce que le jeux le décide et non pas par leurs capacité de joueur ou par la construction de leurs decks, beaucoup trop de joueurs sont à un rang du classement avec des decks que ne le permet pas face à des constructions plus poussées et complexe, le mode classement de ce jeux c'est comme si une voiture de 90 ch gagné contre une Ferrari au 24 heures du Mans.
Maintenant vous en faites ce que vous voulez de ce que je viens de vous décrire mais rappeler vous bien que si vous atteignez un rang haut en Mythique, ce n'est pas parce que vous savez jouer ou que la construction de votre deck est compétitif, c'est parce que vous trichez en faisant des achats sur ce jeux.
Et si cela vous parez invraissemble, je vous invite à créer un compte en jouant F2P et un compte en faisant des achats et vous serez devant l'évidence que faire des achats sur ce jeux, c'est acheté ses victoires, c'est payé pour compenser la médiocrité de votre niveau de jeux.
Bonjour,
nous allons aujourd'hui rappeler quelques vérités sur ce mode de jeux:
Le classement des "meilleurs joueurs ou decks" n'existe pas sur cette version en ligne, par définition c'est un contre sens car c'est un jeux de carte et que c'est le hasard de la pioche qui détermine si vous allez gagner ou pas donc face au hasard, il est impossible de déterminer un classement, tous comme face à la chance, il est impossible détablir un classement.
Maintenant que l'on a compris ce paramétre, voyons ensemble comment cette entreprise arrive à déterminer un classement des joueurs:
1
Par le matchmaking,…2 votes -
Jeskai Revelation goes through hexproof
This has happened to me a couple of Times now in MTG Arena standard ladder play.
I have two creatures out on the board, i attack, opponent throws jeskai revalation, I respond with Restoration Magic either of the 3 options, but just now the 3:d option. Making all my permanents hexproof and indestructible. Still Jeskai bounces the now hexproof creature up to my hand.Is this a bug or working as intendent?
/With regards
1 vote -
day 5 of not being able to update
still having issues of getting x amount of megabytes downloaded and stopping and no progress... and really not wanting to do any third party stuff to fix the issue.
2 votes -
Unable to Connect to MTGA Servers
First noticed that MTGA would not connect to the server when The Hobbit set released. I’m (not) playing on IOS 26.6. Force quitting the app helped at first, but not any more. All things that I have tried since: force quitting and reopening the app, restarting my phone, fully powering off and turning back on my phone, deleting and reinstalling the MTGA app (5 or 6 times now), trying to play on data instead of wifi, restarting my modem and router, and various combinations of all of these. No. Change. If anything it’s gotten worse. I will sometimes be able to log in after a delete and reinstall, but then I’m greeted with an endless “connect to server” screen. ‘Sometimes’ if I force quite the app when that happens I am able to get to the initial scene, then play a couple games. More often than not, however, all I get is a black screen. No loading wheel, no pop up saying I’ve lost connection, nothing. Sometimes I will get the pop up, but tapping the reconnect button does nothing but clear the pop up for a few seconds, then it comes back, over and over. I’ve done everything I can possibly think of except a factory reset, and that’s not a great option right now.
I wish there were more information I could provide, but this is all I’ve got.
First noticed that MTGA would not connect to the server when The Hobbit set released. I’m (not) playing on IOS 26.6. Force quitting the app helped at first, but not any more. All things that I have tried since: force quitting and reopening the app, restarting my phone, fully powering off and turning back on my phone, deleting and reinstalling the MTGA app (5 or 6 times now), trying to play on data instead of wifi, restarting my modem and router, and various combinations of all of these. No. Change. If anything it’s gotten worse. I will sometimes be able…
2 votes -
Smaug Achievement
The release of "The Hobbit" MTG set presents a unique opportunity to create an achievement based around "Smaug." Those familiar with J.R.R. Tolkien lore know that Smaug was a massive, greedy dragon who hoarded gems, treasures, and most of all, gold. So, it would be fitting to make an achievement that represented this iconic character.
Thus, I propose making hoarding gold an achievement. For example, if a player accumulates 1 million gold, they unlock this achievement which can include, a special, title, sleeve, or even avatar. There are already similar achievements such as "Leader of the Pack III" which requires the player to open 500 packs, so this is not beyond the realm of possibility.
Gold can not be bought with real money so creating this achievement may entice players to purchase gems which would mean more money for WOTC. If you want to make this achievement even more "fiery," make the threshold 2 million or dare I say, even 3 million gold!
So, let's all get dragon-sickness and make this happen!
The release of "The Hobbit" MTG set presents a unique opportunity to create an achievement based around "Smaug." Those familiar with J.R.R. Tolkien lore know that Smaug was a massive, greedy dragon who hoarded gems, treasures, and most of all, gold. So, it would be fitting to make an achievement that represented this iconic character.
Thus, I propose making hoarding gold an achievement. For example, if a player accumulates 1 million gold, they unlock this achievement which can include, a special, title, sleeve, or even avatar. There are already similar achievements such as "Leader of the Pack III" which requires…
1 vote -
Wargling not activating if there's a duplicate on the board
I was playing traditional hobbit pre-release and lost a round because of a bug regarding warglings. I had two on board, beorn's hospitality as a creature, ravening warg, and little bear. I declared all attackers which should have registered as lethal with the +2/0 trample benefit from two warglings. Instead only one activated after attacks were declared . This left my opponent with 1 health left when it should have killed him. He was able to play removal on his turn and spiral from there. Genuinely insanely frustrating, I paid for this pre-release and I don't mind losing, I just want to lose when it feels fair
I was playing traditional hobbit pre-release and lost a round because of a bug regarding warglings. I had two on board, beorn's hospitality as a creature, ravening warg, and little bear. I declared all attackers which should have registered as lethal with the +2/0 trample benefit from two warglings. Instead only one activated after attacks were declared . This left my opponent with 1 health left when it should have killed him. He was able to play removal on his turn and spiral from there. Genuinely insanely frustrating, I paid for this pre-release and I don't mind losing, I just…
0 votes -
Kitesail Larcenist
Kitesail Larcenist isn't letting me select opponents creatures nor artifacts
1 vote -
Would not allow me to select blockers
Had to tab out of client on ios very briefly, which (unexpectedly) made client restart. After reconnection, I could not declare blockers. I had available blockers but I could not click any of them. Went through all timeouts trying and they hit me for unblocked lethal after tim expired. Other interface options all worked, like emojis, setting button, zooming in on cards. Just couldn’t select a creature to block.
2 votes -
i must attack but i have no mana for the tax
I had on the battlefield Toski, Bearer of Secrets and due to is effect "Toski, Bearer of Secrets attacks each combat if able." and only 1 mana untap. My opponant had Ghostly Prison make my creatures can't attack him unless I pays {2} for each creature attacking him.
So with only 1 mana I can pay the Ghostly Prison tax for 0 attaking creatures, logicaly the clause "if able" make I will make Toski don't have to attack.
But the it was not the case, and I was trap with a Tosky need to attack (unability to not declare attack) and when I declare Toski attack force to cancel because I have not the mana for the tax.
I had on the battlefield Toski, Bearer of Secrets and due to is effect "Toski, Bearer of Secrets attacks each combat if able." and only 1 mana untap. My opponant had Ghostly Prison make my creatures can't attack him unless I pays {2} for each creature attacking him.
So with only 1 mana I can pay the Ghostly Prison tax for 0 attaking creatures, logicaly the clause "if able" make I will make Toski don't have to attack.
But the it was not the case, and I was trap with a Tosky need to attack (unability to not declare attack)…
2 votes -
Seven packs disappeared as I tried to open them
I just completed a 7-0 Hobbit Premier Draft and proceeded to collect my reward. As i tried to open the 6 packs I won (plus 1 I got through Mastery Pass progression) by clicking on "Open All", I got a "Waiting for the Server" message, then I got a black bar in the middle of the screen, like the ones for communicating errors, only I didn't have any error messages displayed, just a black bar with an "Ok" button to click. So i clicked it and the black bar went away, but I couldn't open my packs, so I changed screen, navigated to the Store page and then back to the Packs screen, only to discover that my 7 packs disappeared.
I tried to look in the collection of some cards were marked as "new", at least that way I could have known if the packs had been actually opened and the cards added to my collection, but I didn't see nothing. No new card shown.
I would like to know where my packs went and I would like to have them back.
I'll attach the log.I just completed a 7-0 Hobbit Premier Draft and proceeded to collect my reward. As i tried to open the 6 packs I won (plus 1 I got through Mastery Pass progression) by clicking on "Open All", I got a "Waiting for the Server" message, then I got a black bar in the middle of the screen, like the ones for communicating errors, only I didn't have any error messages displayed, just a black bar with an "Ok" button to click. So i clicked it and the black bar went away, but I couldn't open my packs, so I changed…
2 votes -
Minimus Containment bug - straight to graveyard after resolving
Minimus Containment bug - straight to graveyard after resolving
As stated above, after the card resolves on a suitable target (non-land permanent) it just goes straight to the graveyard and has no effect
1 vote -
In competitive brawl.Either opponent cheated or there was a bug. Opponent got an extra treasure token and that allowed him to play an Etali.
Either opponent cheated or there was a bug. Opponent got an extra treasure token and that allowed him to play an Etali. He played a goblin that says "get a treasure token for each artifact or enchant your opponent controls." And all I had was a Blacksmith Talent and a sword.
He gets three treasure tokens instead of two and then on the following turn he played Etali and flooded the board. This was in competitive brawl.
Perhaps the game interpreted my Mayhem Devil as an artifact or enchantment because it was created by the Cruelclaw?1 vote -
Adventure Cards do not get exiled, just dissapear
Adventure cards dissappear after cast them. The exiled creature is not eligible to cast thereafter as dissapeared from the board.
1 vote -
Oin il coraggioso
Salve,
mentre stavo giocando un draft, ho nato che la carata "Oin The Brave" in lingua italiana presenta un bug nella traduzione, per il quale sulla carta è detto che prenda +1/+0 e cautela, quando in verità prende +1/+0 e rapidità, chiedo di correggerlo il prima possibile in quanto ho perso una partita a causa di questo errore, giocando da PC.Grazie
2 votes
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