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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3181 results found

  1. Jump in packs with the wrong lands

    Playing Jump In event, chose orzhov packs ( Blighted + Bats), and yet I get Mountains and Rakdos dual land.

    2 votes

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  2. Booster not received

    In the Mastery Pass for Lorwyn the 4th reward should have been 3 Booster for Lorwn, but somehow I didn`t receive them. Instead I got 3 Boosters from an other pack.

    Is this a bug?

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  3. Stylized Art Not Showing Correctly (Avatar and Lorwyn)

    Version: 2026.55.10.11072.1228610
    Affected Platforms: Desktop and Mobile

    Motion Style cards are not showing the correct style on token or the main cards (for some this is "Kona, Rescue Beastie" going from an alternate art style, and then suddenly switching back to a non stylized, default art style)

    Video is attached that shows what a token land style should be when produced by "Overlord of the Hauntwoods" and what it actually is producing in game.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  4. My Kavaero resolves and opp's Bringer still comes in

    When I cast "kavaero the mind bitten" (superior spiderman) and target the opponents "bringer of the last gift" in their graveyard, my kavaero resolves but the opponents "bringer of the last gift" still comes into play even though my kavaero removes it from the game.

    I'm playing mtg arena on Android iOS

    My issue is that The "Bringer" I target in their graveyard should not come back into play when my Kavaero resolves

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Arachnogenesis vs. Earthbend interaction

    Platform: macOS
    Format: 100-Card Brawl

    Description of Bug:
    I cast "Arachnogenesis" during the Declare Blockers step. The spell resolved and successfully created Spider tokens, but it FAILED to prevent combat damage from the opponent's non-Spider creatures.

    The opponent was attacking with "Ghalta, Primal Hunger" (modified by "The Earth Crystal" and "Blanchwood Armor") and "Toph, Earthbending Master".

    Rules Confirmation:
    - There were NO "Questing Beast" effects on the battlefield.
    - There were NO "Damage can't be prevented" spells (like Stomp/Bonecrusher Giant) in the Graveyard, Exile, or Adventure Zone.
    - The attackers were not Spiders.

    Suspected Cause:
    There appears to be a…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Deck Validation Tray in deck builder not working

    Deck Validation Tray in deck builder is not working as it shows behind the rest of the gui elements (creatures, mana, colors composition dashboard).

    Playing the game in PC Steam.

    Already did game validation and it redownloaded the necessary files.

    Happens with all decks.

    2 votes

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  7. Game crashes during PickTwo draft in Win11 PC

    The game crashed during a PickTwo draft event, In Win11 PC, and cost me the game and the draft. Seconds before crashing, the screen freezes, then continues for a second, then freezes again, and then crashes. It's the second time in 24 hs, so I'm not going to play events until I see this resolved. Too unstable to keep trying. Can you do something about it, please?
    I can't upload the log or the image, I keep getting "Sorry, we couldn't submit your request" message. I'll try to upload them in a comment.

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  8. 1 vote

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  9. Bug with ashaya and unable to scream

    Had just played unable to scream on Ashaya removing all abilities. All enemies creatures remained lands and when I used cyclonic rift therefore did not go back to hand. When Ashaya dies the land type on creature is removed so I assume when you remove her abilities it should as well. There is a similar post about someone removing her abilities with another card. I don't know every bit of the rules but it would make sense if she and all other creature lost the land type because its an abilty that she provides right.

    Sorry I dont have a…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Massacre Worm not working as worded/intended. (pc)

    I played Massacre Worm, and 2 of my opponent's creatures died. Instead of my opponent losing that life, I lost it and therefore lost the match due to only having 4 life left. I don't have any evidence to show, because I didn't know it was going to happen this way. I only ask that someone fix the way it works to actually work as worded. Thank you.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. high prefect moracant and maralen fae ascendant

    when the blight trigger it locks the cards on the side of the screen

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. wrong pack in mastery pass

    I got 3 Edge of Eternity packs from the mastery pass, but the picture showed pictures of Lorwyn packs. Is there a way to get the packs swapped to Lorwyn instead?

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  13. Mythos of Nethroi bug

    When playing Mythos of Nethroi after the new update, the game won't allow you to pay it's GW cost to destroy any nonland permanent. Instead, it only gives you the option to pay 2B when targeting a non-creature permanent, and gives you the option to pay with GW only when targetting creatures. I play on PC, and I have Log attached of my last game where I tried to use it on a planeswalker and it wouldn't give me the option.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Mastery reward amounts incorrect

    When you right click the mastery reward and increase the automatic leveling option where you pay diamonds for levels, when you have a mixed reward 'ie 600 gems and EoE boosters' or '4000 gold and Lorwyn boosters' it shows 600 EoE boosters and 4000 Lorwyn boosters instead of the correct values at the bottom of the screen. This is clearly incorrect but could be very misleading to newer players.

    2 votes

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  15. Deeproot Pilgrimage not generating tokens correctly during attack step

    When tapping Merfolk to attack Deeproot Pilgrimage only puts out 2 tokens regardless of the number of Merfolk tapped. In the accompanying image you can clearly see there are 7 non token Merfolk (one is a Changeling Enchantment)
    that were tapped during my turn yet only 5 tokens with summoning sickness were produced. Three were produced prior to the attack step and 2 were produced when the creatures were tapped for attack.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Mastery Pass Level Boost UI Issue

    Hi, I noticed that the Mastery Pass level boost was displaying extremely large numbers of booster packs (see attached image). I spent 6,500 gems to test whether this was accurate, but only received the normal number of packs.

    Since this appears to be a UI error, is it possible to receive a refund for the gems spent?

    Thanks

    2 votes

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  17. Product suggestion

    Ok arena. I have been noticing and begun documenting the streakiness of the app. When you win, you win better than 80% of your games. But when you lose it’s better than 90% losses. I either play cream puffs or mythic level people disguised as platinum rank. Please work on your matching up of the competition better. Sometimes I am ready to just delete my accounts and move on from this cause the streakiness makes it NOT fun. I have 4 accounts to try to earn gold to draft as much as possible, as I really am not interested in…

    1 vote

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  18. MTGA.exe is not responding during Win11 PC PickTwoDraft

    During a PickTwoDraft, on PC, Win11, the game crashed multiple times, and after I reopened it, the turn already advanced and I lost the game and ranking. "MTGA.exe is not responding" appeared several times, and "MTGA - Unity 2022.3.62f2_7670c08855a9" appeared once. I don't think I can give the steps to reproduce the bug. Just play until it crashes. Is there any way to determine why it crashed?
    I also can't submit this message with the 3.1 MB .log and the 2.8 MB png or 0.3 MB jpg. This page says "Sorry, we couldn't submit your request."
    I'll try to submit…

    1 vote

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    1 comment  ·  Events  ·  Admin →
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  19. レアワイルドカード

    1700円のワイルドカード4枚セットを3つ(5100円)購入したのにレアワイルドカードは4枚しか反映されなかった。

    2 votes

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  20. Exploit, please explain what is going on here if legal- Infinite colorless mana battery with no visible means of producing mana

    Upload started from the first Ugin and I could not explain what was going on from a gameplay standpoint. Everything just cost 0.

    Please explain if this was legal, I included the graveyard(nothing in exile) and could not make sense of it.

    The mana used had no visible means of producing this result (at the beginning)

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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