MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
- or
No existing idea results
- ~ No ideas found ~
3216 results found
-
Deck Validation Tray in deck builder not working
Deck Validation Tray in deck builder is not working as it shows behind the rest of the gui elements (creatures, mana, colors composition dashboard).
Playing the game in PC Steam.
Already did game validation and it redownloaded the necessary files.
Happens with all decks.
2 votes -
Game crashes during PickTwo draft in Win11 PC
The game crashed during a PickTwo draft event, In Win11 PC, and cost me the game and the draft. Seconds before crashing, the screen freezes, then continues for a second, then freezes again, and then crashes. It's the second time in 24 hs, so I'm not going to play events until I see this resolved. Too unstable to keep trying. Can you do something about it, please?
I can't upload the log or the image, I keep getting "Sorry, we couldn't submit your request" message. I'll try to upload them in a comment.1 vote -
1 vote
-
GARBAGE GAME - HYT CHEATER BOTS x6
Six times in counting
1 vote -
GARBAGE GAME - HYT CHEATER BOTS
FIFTH TIME TODAY IN AN HOUR AND A HALF
DAME GUY - HYT
DOESNT PLAY THE GAME WTF
1 vote -
Uro crash from mobile
every time i play from mobile (android pixel 7) and my opponent play Uro the sistem crash and i automatically lose the match.
thi is appening in my cube draft and i finish my draft for this reason.1 vote -
GARBAGE GAME - HYT CHEATER BOTS
Four times today forcing me to play hyt players that don't play the game. Ruining the gaming experience for your paying customers. What do you care?
1 vote -
GARBAGE GAME - HYT CHEATER BOTS
Three times in an hour same day same guy. Hyd doesn't play the game just sits there and lets the timer run out. Waste everyone's ******* time. I've been complaining about this person for months and months and months and you do absolutely nothing about it. What a joke, your company's a joke!
1 vote -
Crahs during draft deck building
During deck building in powered cube draft (BO1), I´ve encountered a bug / crash.
After building my deck (removing cards down to 40), I press "suggest lands" and then click on the arrow to maximize deck view. This crashes my game (Windows laptop, fine specs). Tested it three times, seems consistent.
1 vote -
GARBAGE GAME - HYT CHEATER BOTS
**** OFF HYT
2 times in 30 min !!?!???!!!!!! WTF!!!!!1 vote -
1 vote
-
1 vote
-
Token Math
Tokens should be treated as a grouped object. If I make 512 Scute Swarms, the client+server shouldn’t really see 511 objects with 511 animations.
If I want to attack with 256 tokens, let me quickly input a number or percentage of the group.
If some has summoning sickness, group those separately from the ones who don’t have summoning sickness.
Cause at the end of the day, as you push MTGA to have Legacy like cards and Brawl continues to be supported, you need to handle objects at a maths level. Combining animations and combining tasks to reduce server and client demands.
(Also badly needed is a FOR() and WHILE() function that players can set up and interact with; ideally semi automated.)
Tokens should be treated as a grouped object. If I make 512 Scute Swarms, the client+server shouldn’t really see 511 objects with 511 animations.
If I want to attack with 256 tokens, let me quickly input a number or percentage of the group.
If some has summoning sickness, group those separately from the ones who don’t have summoning sickness.
Cause at the end of the day, as you push MTGA to have Legacy like cards and Brawl continues to be supported, you need to handle objects at a maths level. Combining animations and combining tasks to reduce server and client…
1 vote -
110/100 decks and I want more decks!!!
I like lists.
I like organising lists (use of tags and having tabs showing said tags. And yes that means a deck can appear in different tabs more than once.).
Let me have N lists where N is LARGE.
PS I should have supported views like CMC / type / custom.
1 vote -
New Player Experience / Onboarding Existing Magic Players
After watching a new player (who has no Magic knowledge) try to learn Magic via MTGA, it is clear the tutorial isn’t being that helpful.
1) dim most of the screen and show some of the key areas and explain what is the turn structure
2) talk about phases, when you can cast spells. What is the difference between instant/sorcery and permeants
3a) what is summoning sickness (that you cannot tap or attack until your next upkeep - except for force tapping)
3b) that the attacking player choose to attack their opponent’s face or their planeswalker (using your creatures in any combination)
4) show some optional harder teaching problems (like limited examples to let players get engaged with the math). Let the player step back to an earlier board state as well. And give them the average pro player’s response (of how they can be better).Trying to convert existing players to play MTGA:
A) Allow a free account to play any format. They get 6 pass of 48 hour blocks to use ANY cards they please.
B) If you spend 100usd on a welcome constructed pack, you can get a historic mana base (shock lands, pain lands, 3 fast and 3 slow lands and singleton of legendary channel lands). Generous set of wildcards and a choice of ‘precon’ decks (choose 3 from 9 to 12 decks. Pioneer, Historic and Timeless decks that are 80+% there; update these precons as the meta shifts).Generally rework the Mastery Pass so you have a reason to buy it. If you are being too cheap, there should be 3 tracks: Free pass, Drafter’s Bundle, Booster Bundle (wild cards, more boosters and let players pick the sets they want to get boosters from [1]).
[1] I opened 81 boosters from ECL so far and received zero (0) mythic evoking elementals. Seeing larger whales open over 200usd of booster to not complete a set reminds me how **** poor booster packs are. MTGA should be more attractive. Both for pros who want a quick way to test Modern/Pioneer/Standard or supporting casual players.
After watching a new player (who has no Magic knowledge) try to learn Magic via MTGA, it is clear the tutorial isn’t being that helpful.
1) dim most of the screen and show some of the key areas and explain what is the turn structure
2) talk about phases, when you can cast spells. What is the difference between instant/sorcery and permeants
3a) what is summoning sickness (that you cannot tap or attack until your next upkeep - except for force tapping)
3b) that the attacking player choose to attack their opponent’s face or their planeswalker (using your creatures in…1 vote -
Timeless Management
Apart from it not existing, could WotC care to manage this better. Ban more regularly (whilst refunding players) to encourage players to test new things. You have the stats but Black decks are probably head and shoulders above other decks. You basically get to play Black or get Blacked.
Could you have restricted Grief and refunded players? YES!!
Could Strip Mine be banned and Wasteland be legal instead? YESSS. (It makes a difference when you can fetch basic island and basic mountain to still play than getting Stripped out of one or more colours; if you have any lands left).
It is like how MTGA devs pushed for Pioneer to be on the client but then there is no official support for Pioneer (basically WotC wasting development time). You have the power to work together (working with executives and tournament organisers than being this wasteful).
Apart from it not existing, could WotC care to manage this better. Ban more regularly (whilst refunding players) to encourage players to test new things. You have the stats but Black decks are probably head and shoulders above other decks. You basically get to play Black or get Blacked.
Could you have restricted Grief and refunded players? YES!!
Could Strip Mine be banned and Wasteland be legal instead? YESSS. (It makes a difference when you can fetch basic island and basic mountain to still play than getting Stripped out of one or more colours; if you have any lands left).
…
1 vote -
Set Codes / Not(Anthologies) but should be - Powered Cube Cards
I'm keeping track of 62+ set codes on MTGA (cause you don’t make it easy). And until recently, "cube-52.60" was working as a poorly named but findable grouping of cards that are not otherwise grouped together in any other way.
Why not make a singular list of Powered Cube Cards. These cards could be co-listed with two set codes. That they are a part of Powered Cube Collection (PCC) and whatever set a given set that was used for a specific card
And please work with sites like Scryfall to make sure their databases are EASILY maintained. (Third party sites should go through some vetting, sign an NDA and then get prerelease datadump, say 7 to 14 days before it is supposed to go live. Card text in english, full format availability, and even images. Since you seem to have the sets finalised at least 12 months before set release date, making this data availably is just best practices. WotC employees should be surveyed if they use Scryfall or the Gatherer as their go to search)
I'm keeping track of 62+ set codes on MTGA (cause you don’t make it easy). And until recently, "cube-52.60" was working as a poorly named but findable grouping of cards that are not otherwise grouped together in any other way.
Why not make a singular list of Powered Cube Cards. These cards could be co-listed with two set codes. That they are a part of Powered Cube Collection (PCC) and whatever set a given set that was used for a specific card
And please work with sites like Scryfall to make sure their databases are EASILY maintained. (Third party sites…
1 vote -
Was not able to Counter One ring damage trigger
Was not able to Counter One ring damage trigger. Tale's end lets you counter trigger ability. I was not able to counter the ability to deal damage to me. The client would not let me. I even hit control to try to stop. If you have a counter spell the client automatically pauses game when someone casts a spell. If you have tale's end the game should pause to let you counter triggered ability.
1 vote -
Hare Apparent, and "any number of cards named .." cards should be banned in Mid Week Magic Events.
We've all been there. Excited to try out a new format, and then you're just matched with one of THOSE decks. Hare Apparent is currently the worst offender because it's easily obtainable in Foundations
"a deck can have any number of cards named ..." should be banned from Mid Week Magic, because nobody is happy to see how their new deck pairs up against the kid who couldn't be bothered to do their homework, or research anything, and throws out the hare minimum to get by. Sure it's interesting to face it at other casual times as a rare challenge, but because every player wants to complete Mid Week Magic to obtain the rewards, it's just frustrating.
Also it's just a bad look for Magic The Gathering in general if the people you're paired against are people who are choosing the use the laziest strategy to win and move on. Why would I continue to play this game if nobody seems to be in it for the fun?
We've all been there. Excited to try out a new format, and then you're just matched with one of THOSE decks. Hare Apparent is currently the worst offender because it's easily obtainable in Foundations
"a deck can have any number of cards named ..." should be banned from Mid Week Magic, because nobody is happy to see how their new deck pairs up against the kid who couldn't be bothered to do their homework, or research anything, and throws out the hare minimum to get by. Sure it's interesting to face it at other casual times as a…
1 vote -
Reocurring Server disconnection mid game
I play on android. Playing Ranked Brawl with Cruelclaw and opponent was playing Kuja, Genome Sorcerer. Every time he transformed Kuja, the server would disconnect. Repeatable bug in the same match. My android won't capture the log for some reason. Please look into it
1 vote
- Don't see your idea?