MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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947 results found
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cannot respond top greed gambit trigger when given to me by opp during my end step with tishana's tidebinder
cannot respond top greed gambit trigger when given to me by opp during my end step with tishana's tidebinder
1 vote -
Missing card text and numbers
PC bug- after updating, uninstalling, and reinstalling, card names are missing, along with card types, creature power and toughness, and amount of gold rewarded for completing quests.
41 votes -
Quick draft
Not counting my quick draft matches. I won 1 (7wins) and i played 1 with 4 wins. No matches have been registered for the (play 3 quick draft challenge with 1kgold reward)
42 votes -
Housemeld Breaks the Spirit of Brawl
Housemeld seems unreasonable for Historic Brawl, given how it can often render a Commander completely unaccessible for the rest of the game (especially for Red decks).
Given that this is a digital card, the card should be tweaked so that it is not so warping when played on Commanders.
17 votes -
Sparky homepage
After today's update every time I return to the homepage on Windows, Sparky appears and starts talking "Congratulations on completing spark rank..." I have tried listening to the whole speech and following sparky to the codex etc, restarting the game, as well as uninstalling.
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642 votes -
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Hide Alchemy from Set Collection
Allow players to hide Alchemy sets within collection. I'm sure I'm not alone in not being interested in collecting those and I'd be much more interested fin completing the other sets if my collection looked neater...
65 votes -
master pass mythic card rewards
Hi,
I purchased a mastery pass this month completing all 60 levels but received none of the mythic card rewards. It show a tick to say its been completed but no cards were given.
1 vote -
Draft loss bug
Twice I have experienced a bug where I was given a loss during a draft when I should not have. First during a premier draft I lost a match and it gave me two losses instead of just one. Second during a quick draft I was given a loss after winning a match. Very frustrating as it cut both those drafts short for me which is a loss of valuable resources as a player
842 votes -
Game Crashes when selecting (Store, Events, Opening Boosters etc.) after update.
When I use something other than playing a regular game, (like an event, shop, or changing a daily challenge), the game freezes and only a reboot is effective to get back into the game... This is since the last update...
Hello, it's sad but the bug persists.
Point 1 - DONE, (Enable detailed logs in the game client → gear icon → Account → check the detailed logs box)
Point 2 - I can't copy the problem since the game freezes as soon as I do what I told you in the previous message, but I'm sending you my…76 votes -
Bugged Mastery Pass (Reward NOT received)
Reached level 20 on Duskmourn Mastery pass and didn't receive the corresponding reward (2000 gold). I have previously 2650 gold from daily quests and should be at 4650 gold after complete level 20
30 votes -
Daily Quest Never Resets - Stuck 'WAITING'
I started playing last week for the first time ever, it was not initially doing this and quests were functioning normally. Now:
My daily quest does not reset ever and has a 24H timer which, upon reaching 0 each day, goes straight back to 24H waiting. There is therefore never any quest for me to complete.
It has been doing this for around 4 days now, and I am missing out on a lot of mastery progress. There was no obvious cause for this starting to happen except playing the game normally. I am a new player getting into Magic…
1 vote -
Game Didn't Load, Given Loss
Game didn't load in, which left me no option but to close MTGA/Concede. When I loaded back in, I was awarded a loss for this.
This will impact my overall result and cost me gems. I would like a refund for this.
1 vote -
Arena is rigged
I would like to thank the creators of this app/game for making me loathe a game I've loved sonce 1994. It's algorithm is completely rigged. Matches are decided when the game begins and the game ensures that you cannot exceed in enough Matches in a challenge to acquire the appropriate currency to play the challenge again. It will also like to give you matches of no mana or all mana easily at three times the rate this happens in reality to ensure you lose as well. The oddasity of Hasbro actually having ProTour tournaments over this medium is both disgusting…
19 votes -
Attacked with over 60 creatures, but since match ended in draw did not count my daily
Attacked with over 60 creatures, but since match ended in draw did not count my daily of attack with 30 creatures
1 vote -
Quest not progressing
My daily quests have simply stopped progressing when I was almost done with them. Please Wizards, I would really like this extra gold since it's the last day before the new set.
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289 votes -
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Quick Draft is gone and rewards not given
This morning 9/15/2025 I paid 5000 coins to play a Quick Draft - Foundations. I won 2 games. At the time my gems were 730. They still are as nothing was rewarded upon finishing. There is also no Quick Draft option available to play anymore. I am thinking this is a wide spread issue but I am owed whatever 2 wins from a Quick Draft amounts to.
2 votes -
Acquired 'Set Completionist I' achievement without completing any set
So I got the Set Completionist I achievement even though I haven't completed any sets yet. I've known this bug for a while now. I got the achievement when the EOE set was released. I thought I'll give it some time to revert itself, but it didn't happen.
1 vote -
Critical Bug: Daily Quest Timer Constantly Resets, No Quest Granted Since I started playing the game
"I have restarted the client multiple times."
"I have played multiple games to try and force a refresh."
"I have uninstalled and reinstalled the mobile application."
"I confirmed my local time zone is correct (PST/EST/etc.)."
"I have waited through several full daily resets (3 AM PST/6 AM EST)."I am realizing that I have been playing the game for weeks without any daily quests bc this is always how the timer looks.
I feel silly that I'm just noticing it now but I am also a new player. One who has spent money to try to enjoy the game or…1 vote -
Fleem Cosmetics
I didn't receive Fleem Cosmetics after purchasing Mastery Pass and completing multiple limited events prior to Septamber 30th.
8 votes -
Game crash on match start
After completing a match, I queued for another. The game crashed around "opponent found". Continuing to crash every time I opened the game and trying to reconnect to that opponent, even when I restarted h computer.
16 votes
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