MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6173 results found
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Alchemy
I can't see why we need another format, that is also messing with existing formats. This bombardment with new cards (and lame digitalonly mechanics) is becoming more and more tedious.
Alchemy is just a slap in the face of every enfranchised player, as it implies that you are going to care even less about quality carddesigns.
That leads to a situation where if Standard is in a good place,
Alchemy will only set itself apart from standard by the new (*******) cards you shoved into it and if standard is in a bad place and needs to be changed you…44 votes -
Overhaul Matchmaking
So i understand you get a lot of complaints about matchmaking and I have a Suggestion that can fix this.
Matchmaking should create a pool of potential players using the following categories and then narrow the search in this order.
Play Time
Total Cards in Collection
Win Loss Percentile
MMR
Each category should give about a 5% up/down leeway similar to Dark Souls 1 matchmaking. This way players match with other more close to their level. If you don't find a match it increases the Leeway by an additional 5% every minute that passes41 votes -
Give Sparky Decks
I think it would be really cool to have the ability to give Sparky access to one of my decks for training. The basic ones Sparky chooses among get old fast, and she very quickly becomes obsolete. The only point of trying out my new decks against Sparky at this point is as a sanity check that I didn't go too off the rails with a new idea.
However, if, for example, I could have given Sparky my Dimir rogues deck during Zendikar Rising, she would have become a very useful training partner. I could try a new anti-Rogues deck…
28 votes -
Opponent cast a creature without sufficient mana
Somehow an opponent cast a 4 mana creature with only 3 mana. They had no enchantments in play and had not cast any other spells. I have attached a screen shot of the match.
4 votes -
Connection lost
I get a "connection lost" message every time I open MTGA on the PC or on mobile. This is not a Problem with my Internet or Firewall.
43 votes -
network error
Since today, whenever I want to play I just receive a network error.
This is really annoying. Fix this buggy game!
62 votes -
Ranked bug
I gain no ranked progress, its stuck at unranked. Ive played a lot of ranked games none of which i gained progress for.
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68 votes -
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Win a Box event disappeared 1h after it went live
Started an MH3 win a box event about 45 min after the event went up. After building my deck, it said error to finish the deck and then the event dissapered entierly. Result me loosing the 8000 gems without beeing able to play a single game.
5 votes -
Remove Alchemy cardd from Historic/Brawl formats.
I need to express my extreme dissatisfaction with MTGA/WOTC product Alchemy and request that you remove the cards from the historic and brawl formats.
I understand people like Alchemy, and so they should play the Alchemy format. They should not be allowed to dominate other formats with these cards.
I am INCREDIBLY distressed when ever I have to endure this inordinate disadvantage. I feel like all the time I spent building decks is wasted when playing Historic Brawl and a card hits the board that has onboard tutor effects, or allows a player to pull from a wish board/side board…71 votes -
Shuffler sucks
Your shuffler sucks ***. Today I have played 3 matches in historic brawl, the first one went great as land drops were good. The second one I had to mulligan and went into a 3 land hand and did not draw another land until 7 turns later. Next I played a landfall deck in which I run 60 lands and started with a 4 land hand and did not draw another land until 8 turns later. This is frustrating at times and makes the game no fun at all.
55 votes -
Weird white screen after playing a game
After I played a game the screen overlay just turned like this and it won’t go back.
5 votes -
Opponent timed out
My opponent timed out, but then the game just stalled. I waited several minutes, but nothing happened and I was awarded a loss.
73 votes -
Stuck waiting for opponent
Cannot play the game, whenever I open the app it immediately goes into a screen with the text "Waiting for opponent".
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93 votes -
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WOTC doesn't give a f#ck anymore
WOTC just doesn't give a f#ck anymore, MTGA has tons of bugs and issues. Requested features like turning off hover have gone ignored for years and years. And even this entire page is filled with bots advertising spam and phishing links. WOTC officially doesn't give a f#ck.
4 votes -
Lost a Booster Pack
I had 10 Edge of Eternities booster packs. (6 from prerelease, 3 from the email, and 1 from the mastery track.
I tried to open one. It waited for a while, and then gave me a blank error message. I clicked the button to exit out of that and played a game or two. I returned to the Packs interface. I still had 10 booster packs. I opened one. It was slow, but the pack opened normally. However, after looking at the cards I opened, I only had 8 packs remaining.
3 votes -
Constantly getting kicked out a match
most of the time (90%) I’m in a match no matter if I’m losing or winning I’ll get kicked! Tried on several network and 2 platforms (pc and android tablet), it is all the same.
4 votes -
historic alchemy
please split historic into a second format with no digital rebalancing whatsoever. digital cards are ok.
52 votes -
750 XP quest gave 500 XP
I completed a 750 xp quest shortly after reaching a new level on my mastery path. My current xp is at 500, which leads me to think I was awarded 500xp rather than 750 xp.
48 votes -
Brawl on iPad does not create a match
When starting a Brawl match on the iPad, the screen shows the counter and ‘waiting for opponent’, yet it keeps on going and never starts a match. With the exact same account and deck on the iPhone, there are no issues at all in starting a Brawl match.
4 votes -
Able to join a second premier draft game during a first game
I was one win and two losses in a premier draft. I queued up for a game. I was in the middle of this premier draft game when I was suddenly returned to the premier draft menu unexpectedly. At this point, I still had one win and two losses. I selected to find a new game. I played out that game, and won. After finishing that game, I now had two wins and three losses on my premier draft.
I assume that I was assigned a loss for the first game after timing out, even though my client didn't believe…
3 votes
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