MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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1953 results found
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Map tokens break my game
I am on android when I or my Opponent use a map token my game does not continue until I reload the app
9 votes -
Sparky is Back and Wont Go Away
Updated game client and now sparky is back...tells me every day that I have a quest, and if I complete it, I'll get a reward.
8 votes -
Buddy Collection
I would like to suggest a feature to implement a monthly subscription service, around $15 a month or so, that would allow users to play with cards not in their collection for Buddy Matches only. Playing magic with friends is a big part of magic, as is testing new decks for competitive play. Being able to play those games without necessarily needing to invest the wild cards I think would be a big draw for the Arena player base. I hope this can be done as I really enjoy playing with friends on this platform.
1 vote -
Achivment count a best of three match as a singel game. It takes up to three times longer to get an achivment in Bo3 vs Bo1
Achivment count a best of three match as a singel game. That means it takes up to three times longer to get an achivment in Bo3 vs Bo1. The game should count each game as a game when counting how many games one has played in each format.
2 votes -
Match not loading
4th game in a row where the game has failed to move ahead past either the loading screen, first turn player, or opening hand.
9 votes -
Game freezing
Game is freezing during combat for me, with no way to fix.
I need to close and reopen the game and hope I haven't skipped any phases - this has cost me losses in both of my last 2 ECL premier drafts. This is on Android and it's only happened since TMNT updated on Arena.
Can I get a refund or something?
10 votes -
Unable to Login (Timeout)
I have this seemingly old bug some ppl experienced before. Is there a clear path i could not find in all the posts how to fix this issue? Cant login since a few hours.
8 votes -
main screen bug, What an adventure
every time the main screen loads I get the "what an adventure! You're well on your way to becoming a planeswalker" etc etc tutorial audio. every time. whether I'm first logging in, returning after a game, or just changing tabs it always plays. It happens on both steam and android
Link to a steam clip: https://cdn.steamusercontent.com/ugc/17268070601879394824/7C097FFE08F9DBFBCBD977B9B61C56643E0AE449/
8 votes -
game won't continue or end
The game get's stuck in the loading screen and when it does load into a match, it gets stuck in the mulligan phase as if the opponent isn't there and will run the timer, but not end the game. when I try to concede to go back to the home screen it does not end the game.
10 votes -
Game is ridiculously unstable reporting bugs is difficult
I feel like i am being robbed its very frustrating and not fun. Crashing during drafts this format for reporting bugs is useless. When people pay for a game you need to do better.
9 votes -
Force of negation copies i had crafted disappeared.
Hi. After the last patch that included Secrets of Strixhaven bundle, suddenly i can't use the Force of Negation versions that i had crafted in Historic. When i load a deck that had force of negation, it automatically removes it from my decks and i can't use my versions of that card in historic. can you please help me?
Kind regards.10 votes -
sacrificing an artifact token freezes the game
Friday Feb 27th 2026. This is the 3rd day mtg freezing when I sacrifice a token artifact of any flavor. my vv'v space jelly boys lander tokens are making the game board non intractable. I can emote and thats about it. Can't accept the loss, can't reenter the match unless i wana give the op 2+ free turns. clicking the small arrow on the mobile interface moves left and right but the cards on the stack don't move. I'm on cell as i dont have a pc and my device is supported
9 votes -
Give daily rewards for finishing a match without conceding
I believe that the perception of the game of Magic (online or otherwise) would improve immensely if rewards were given not just for winning, but for playing. I'm tired of always facing the same old meta decks in standard unranked matches. I want to see these so called "jank" decks and "for fun" ideas, but with everybody's limited time, and life's other priorities, they don't play them because they need to get that gold to stay competitive with their leisure time.
I'm sorry, but Magic Arena makes it seem like most games of Magic I will play, I'll be up…
2 votes -
Game freezes
Since the latest update, the game freezes randomly and I cannot proceed without restarting the application. Seems to trigger when events are being resolved from the stack. I can still interact with some game elements, but the gameplay is stuck. I would provide a captured log, but clicking that button didn’t seem to do anything. I am on version 2026.57.0.4042.1241037 on an iPad. I’ve tried rebuilding the files to no avail.
10 votes -
Mythweaver Poq is a problem
Mythweaver Pow is clearly causing a lot of problems. Just ban him already. He's broken and causes incredibly one sided games that are incredibly unfun.
1 vote -
Winning does not Count
Winning does not Count after any type of game. After a game is finished both victory and lose screen take a few more seconds than usual to appear and then my wins just dont count. zero progression for battle pass, daily/weekly rewards, ranking....just nothing. Without those rewards im not interested in playing at all.
8 votes -
Server unresponsive, game is hanging on most actions.
Steps to reproduce:
Launch MTG Arena and log in
Enter any match (tested with multiple new matches)
Attempt any game actionPlatform: PC
Actual results: Game actions hang or respond with significant delay. Client UI remains responsive but server acknowledgment of actions is slow or times out. Issue persists across multiple matches and client restarts.
Expected results: Game actions should process immediately with normal server response times.
Additional context: Status page (magicthegatheringarena.statuspage.io) shows all systems operational during the issue, suggesting either a localized routing problem or an issue not (yet) captured by their monitoring.10 votes -
I am receiving constant congratulations for reaching Spark or having a quest every time i return to the home page for Arena.
Every time I return to the Arena homepage as long as I've played one match that day, I get greeted by the spark again. spark tells me either that i have a quest or congratulations for reaching Spark rank again, despite being months since I hit Spark and progressed to actual ranked play. This happens on the Android app and on Windows. It would be lovely to have a toggle in the menu to turn off tutorial support just so we could turn this off since it seems to be a perennial issue for the service.
3 votes -
Could n t ***** a treasure token
Playing Arena on Iphone. 8-9 am CET.
The game didn t allow me to ***** a Treasure to add mana.
I was playing the previous turn in such a way to have mana from a treasure for a counterspell. As the game didn t allow me to ***** it, I couldn t cast stubborn denial. His Pinnacle Starcage went through and exiled all my creatures (with auras attached) and a treasure token, ending in a loosed game.
2 screenshots in attachment-
1 vote -
Game crashes mid game
Mobile Android 2026.57.0.5694.1241037
Game appears to halt all user input mid game, causing major delays and game losses. Appears sparattic, but when it occurs, causes the game to become unplayable for the user. Multiple causes for thr crash include: opponent activating the ability of a map token, creatures dying as a state based action due to damage, resolving abilities of class enchantments, etc. When the bug gets triggeted, it ignores all user input and will not resolve the spell or ability on the stack, causing a "timeout" for the user.
If quickly noticed by the user, they may close…6 votes
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