MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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428 results found
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Duplicate protection
Duplicate protection is not working. I still have some rare and mythic cards missing in my LOTR collection but when I am opening packs I'm getting only gems.
Please help
8 votes -
direct
My arena direct pool for the JPN MH3 play boxes is almost entirely missing.
5 votes -
Missing FF basic land card arts after update
After purchasing all the Final Fantasy basic land card arts in the store on June 16, 2025, the following day there was a update on June 17, 2025. From this update, basically half of the previously purchased card art bundles have been removed from my account. I have tried everything I can legally to try and fix it. I have contacted customer service, they pointed me here. I honestly just want what I purchased, without having to pay more.
4 votes -
Brushwagg
Brushwagg textures missing since this Avatar set update
4 votes -
Alchemy: Phyrexia
Bug with Alchemy: Phyrexia pack contents. Alchemy packs are not supposed to give Rares from the main set until you're rare complete in the Alchemy set. As you can see from attached screenshots, I open a Koth in an Alchemy pack, then immediately screen shot my Alchemy: Phyrexia collection, which shows I'm still missing 14 rares. The next two screenshots show me opening a Vraan and Phyrexian Arena, and then another Vraan, despite still not being Rare complete in Alchemy: Phyrexia.
24 votes -
fleem
Didn't get Fleem cosmetics
64 votes -
Aetherflux Reservoir art style is missing if removed from my deck
PC Client on Windows 10; I have a full-art Aetherflux Reservoir art style in my deck and I cannot view it in my deck builder. If I remove it from my deck, I cannot choose that style again. The only ones it shows, collected or not, are BRO Schematic and the standard version.
3 votes -
Dragon Eye Full Art Lands Missing
No Dragon Eye Full Art Lands in the Store and have not returned as promised
1 vote -
MAGIC ARENA : missing card + combo bug
Here are 2 points that aren't normal on Magic Arena :
The card “ Consulate Dreadnought “ should be available on Magic Arena when ”Pioneer" format is selected during deck building…that's not the case.
Bug report : the combo " Storm Herald + Burning Anger + Colossification " is impossible to play.
In fact, when Colossification and Burning Anger are in the graveyard, we should cast Storm Herald, bring back Colossification and Burning Anger from graveyard, with the tap trigger on the stack, activate Burning Anger and deal 23 to the opponent. The problem is that the tap trigger never…
1 vote -
Website missing format description for Pioneer
https://magic.wizards.com/en/mtgarena/getting-started
On the site, there is no description of the Pioneer format.
1 vote -
ATLA Cosmetics
Ever since ATLA has released on MTG Arena, I've not been able to access the "Cosmetics" section of the store. Every time I open the app and go to the store tab and click "Cosmetics" and try to scroll to the right, my app starts clicking and kicks me out of the app entirely. Any and all information welcome regarding this topic.
1 vote -
updates
11+Gb download every time I reboot since Edge/Renewal?!?! This is the sixth time it has downloaded in a week, and this is really not okay... What is missing?
6 votes -
got preorder items twice
Ok, had a weird glitch.
Preorder the Through the Omenpath bundles previously and acquired the product on release. Open the packs during lunch break. Later in the day, got a email that said I was missing the preorder bundles...though I didn't and now got double the packs essentially. Avoiding opening the 50 card pack bundle atm since I don't know what to do and don't want to compromise my account.13 votes -
Achievements don't matter!
Achievements don't matter, as the subject says. I get cosmetics. I HATE cosmetics. Well, at least as prizes I hate cosmetics. What's the point? People buy the cosmetics they want and that's that. Barely anyone sees them anyway. The only interaction in this game is gameplay. You can't effectively talk to anyone despite this being a "social" game, so give us cards or wildcards for achievements. Make us actually care about them. Maybe I'm just speaking for myself, but because of my autism if I see a notification light I have to check it, at least…
1 vote -
Jump In: Avatar deck only half loaded
When trying to play Jump In for the new ATLA set, I selected "Zuko" and "Powerful" as packs. As you can see, only a few of the actual cards loaded in to my deck (only the red ones). I think the "Powerful" pack only loaded in lands. No cards at all.
I am asking for a compensation of all the missing cards and a jump-in token. Please fix it as soon as possible.
12 votes -
Can't open cosmetics
The game crashes when I open the cosmetics section of the shop
1 vote -
crumbling vestige
You added Pioneer to the mtg arena format but still missing some cards like Crumbling vestige... Add it please, it could be usefull for some strategy.
5 votes -
A voiceover has turned up on my home screen. I can't find an option to turn it off. Is this something I'm missing?
A voiceover has turned up on my home screen. I can't find an option to turn it off. Is this something I'm missing?
1 vote -
Card Collected Error missing card white diamond
My collected bloodthirsty conqueror Has recently been removed from my deck. It shows that I collected it but it isn’t in my deck. there is a red triangle appearing in spot 2 and I can’t save a valid deck unless it is removed but it isn’t shaded out asking me to purchase the second one.
Something is wrong where it appears my collected version is counting as zero or something.
I have no clue how many other cards this may be happening to.
1 vote -
Fleem
Missing Fleem after opening > 10 packs in the time period
3 votes
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