MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3188 results found
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Game Crashed after randomly losing the server connection
Game crashed randomly midgame. This was specifically a Jump-In game. It gave me the "Server loading" screen and then exited. There is nothing wrong with my internet connection - I immediately ran an "internet speed test" to ensure this wasn't an issue on my end.
1 vote -
Game crash: animated cards
Step to reproduce:
Play any kind of game. When an opponent plays an animated card, the game crash. If trying to rejoin the game crash again until the game is lost by timeoutPlatform:
Androïd with a Galaxy A54 5GActual results:
The game crash and is lost by timeoutExpected results:
Game stay stable even if oponent play animated cardsScreenshot:
No screenshotWorkaround:
No workaround found (possibility to black animation might do it)1 vote -
mulligans
Hoping someone can explain why 9 out of 10 times I have to mulligan 3-4 times because I keep getting pretty much the same hand for the first 2-3? Like seriously I only have 3 lands that are not colored and last 7 games I had to mulligan no less then 3 times to get colored lands, I get the match maker is supposed to ramp up difficulty but outright giving the game is a little much don't you think? If you want my money make a product worth paying for and since I have been with MTG since the beginning and I have never had an issue paying for the game before you guys made this atrocity , I have not purchsed anything MTG related since hand smoothing came in, And while we are at it why do you guys insist on griefing the deck crafters? we are the life blood of your company as the netdeck sheep have no reason to get wildcards when they copy the pro's decks (and I use that term loosely) that really don't use any of the odd hard to get cards. Notice its the non net deckkers that are having issues about the shuffler?
Hoping someone can explain why 9 out of 10 times I have to mulligan 3-4 times because I keep getting pretty much the same hand for the first 2-3? Like seriously I only have 3 lands that are not colored and last 7 games I had to mulligan no less then 3 times to get colored lands, I get the match maker is supposed to ramp up difficulty but outright giving the game is a little much don't you think? If you want my money make a product worth paying for and since I have been with MTG since the…
1 vote -
Scute swarm
Scute swarm is maxing out at 247 copies even when you should have a lot more as soon in screen shots provided. Please fix
1 vote -
Lorwyn Eclipsed horrendous mana bases for jump in packs
Why on earth would you build a mana base like this for jump in packs?
And why not allow the player to change it for the event?
2 votes -
Jump-In broken
Lorwyn Jump-In Elves Vivid does not give the proper mana base; 3 forests and an Overgrown Tomb for a primarily green deck, and 3 plains when there are no white pips.
2 votes -
Grapeshot
I cannot figure out how my opponent played grapeshot twice. They only had one card in hand (going down to 0) when they played it, then it was played again. Not copied, and I died. It happened both games. The first time I didnt know what happened and assumed it was an effect I didnt know of, but the second game I scoured the field to see if I missed anything, and I seemingly did not, yet still died. They didnt have any alchemy cards to "conjure a copy" or whatever. I tried capturing the log, but it didnt work on my phone for some reason.
I cannot figure out how my opponent played grapeshot twice. They only had one card in hand (going down to 0) when they played it, then it was played again. Not copied, and I died. It happened both games. The first time I didnt know what happened and assumed it was an effect I didnt know of, but the second game I scoured the field to see if I missed anything, and I seemingly did not, yet still died. They didnt have any alchemy cards to "conjure a copy" or whatever. I tried capturing the log, but it didnt work…
1 vote -
Deceit Bug
Happend now two times
I play Deceit with 2 blue in a importend situation.
Effect goes on stack, other player does nothing for some time ( most 2-3 afk counters ) and than game goes on without Deceit effect resolving. Looks like i had a reconnect to the game and my stack is empty.
I was playing on PC2 votes -
Secluded Courtyard is missing enchantment creature type
This card should include the enchantment creature suptype since it is not specifically excluded in the oracle text. It could obviously be selected in paper card play.
1 vote -
Not a bug but a suggestion for either secret lair or mtg arena.
Styx masters of shadows, shards of darkness and blades of glory. Also any Styx games beforehand from when Styx became who he is today. I think he would be a great asset to magic the gathering arena. Not so much for secret lair because I can’t afford that but atleast Magic the gathering arena although having secret lair copies would also be very cool.
I love Styx he is my favourite goblin spectre and is one of the most desirable of creations I’ve ever played. If he were to ever drop in magic the gathering I would buy this deck and the entirety immediately. I went onto google to basically break down what he would be like as a card and his unique different kinds of cards for multiple style goblin decks there is. He would be a valuable asset and make a comeback for goblins allowing them to explore in multiple play styles. Please take what I say into consideration and read it atleast so I can atleast hear your feedback on this epic suggestion.
Styx masters of shadows, shards of darkness and blades of glory. Also any Styx games beforehand from when Styx became who he is today. I think he would be a great asset to magic the gathering arena. Not so much for secret lair because I can’t afford that but atleast Magic the gathering arena although having secret lair copies would also be very cool.
I love Styx he is my favourite goblin spectre and is one of the most desirable of creations I’ve ever played. If he were to ever drop in magic the gathering I would buy this deck…
1 vote -
Jump in lands added without any logic
Can we maybe not have lands that are NOT needed in jump in ? maybe just add land afterward or allow us to swap basic lands. giving me 5 plains when I do not need it and also not considering the Pips in general either. just do suggested land results .... just look at the image lol.
2 votes -
Avatar changes from Toph to Vivien during match
When the avatar is set to Toph on Android, it displays correctly on the VS screen, but changes to Vivien after entering the match.
This happens every time and in all match types, against both players and AI.2 votes -
I can not connect my account to the server => Black screen
Dear team,
since the Jan 13, 2026 - Game Maintenance - Lorwyn Eclipsed Update, I'm having trouble with my account. First it was sudden crashes, which is inconvenient but overall ok. But since Wednesday Jan 14, I cannot access my regular account any more. When I log in, the screen goes black or has a stuck “Waiting for server” wheel. Nothing happens any more.I tried all the suggested measures in the Q&A. Nothing helps. Also tried different devices. Same thing.
However, if I create a new account, this will work and I can play games just fine. Which tells me my device and client are fine. Just my regular account seems not to be able to connect with your server somehow.
Sadly the Jan 20, 2026 - Game Update - Lorwyn Eclipsed didn't change a thing.
Please take a look into this issue. At the very least, please take a look at my account if the data is still there and uncorrupted. I am very worried that all I built up over the years is just gone now.
Thank you.
Dear team,
since the Jan 13, 2026 - Game Maintenance - Lorwyn Eclipsed Update, I'm having trouble with my account. First it was sudden crashes, which is inconvenient but overall ok. But since Wednesday Jan 14, I cannot access my regular account any more. When I log in, the screen goes black or has a stuck “Waiting for server” wheel. Nothing happens any more.I tried all the suggested measures in the Q&A. Nothing helps. Also tried different devices. Same thing.
However, if I create a new account, this will work and I can play games just fine. Which tells…
1 vote -
Opponent played spells with far more mana than they had available
My opponent played two cards totaling 13 mana but only had three mana available. It's frustrating to hit this kind of issue on a regular basis.
2 votes -
Consistent crashing in Lorwyn eclipsed trad draft gameplay
Consistent crashes and stuttering in the MTGA win11 client in game 1 and 2 of trad draft Lorwyn games.
First crash seemed related to targeting with the -1/-1 counter from bile-vial boggart.
No reason for second.
Please see game logs and screenshot attached.
Please refund cost in gems or coins for traditional draft entry.2 votes -
Client does not load for mobile or pc
The client is not loading for me since the Lorwyn update. I have uninstalled, reinstalled, changed the connection from wired to wireless and back. I've run as an admin. I've tested on my mobile. My systems meet the appropriate requirements. My connection is not choppy . I cannot access the application since the update. I spent $50 on the prerelease stuff. I'd like to be able to play.
2 votes -
Crystal barricade
When I have Crystal Barricade on the field, the opponent is still able to destroy other creatures of mine that are protected by Crystal Barricade. They are supposed to prevent all non-combat damage to other creatures you control. Would a spell that destroys a creature be considered non-combat damage?
1 vote -
luminolusk
Luminolusk does not grant the appropriate amount of life for colors among permanents I control - it should be including lands, but it is not.
1 vote -
Jump-In is screwed up for Lorwyn
I picked Giant (RW) and Vivid (Sans-black) for the midweek magic event. The packs I got were mono-red giant cards and mono-green vivid cards, but with a 4C manabase of 4-4-4-4 with no fixing, making half of my lands (basically) worthless except for casting some hybrid cards that my green mana could already cast.
2 votes -
Bug - targeting fails and client hangs with no choice until timeout.
After casting a spell or being attacked - the client hangs until timeout. It made me lose a quickdraft...I'd really like a refund for it...
2 votes
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