MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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29066 results found
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Cataclysmic Gearhulk
Played cataclysmic gearhulk and only had 1 creature (realm-cloaked giant), 1 artifact (the gearhulk), and 1 enchantment. It wouldn't let me choose the enchantment to save.
1 vote -
Alchemy makes me quit Arena
I'm a long time magic player and have spent several thousands of dollars on this game but after yesterday's Alchemy announcement I am sorry to say that I am done playing constructed on Arena. You're losing me as a customer.
I don't like the idea of digital cards changing so that they don't match the real world physical cards. This is a cognitive load that is unnecessary. Change the card name to something else if you're planning on rebalancing cards. Paper and the original digital version of the card should be in sync. I'm done with constructed on Arena. I'm…
47 votes -
karn living legacy brawl deck
i try to make a brawl deck with karn living legacy in commander but i don't know why the deck don't update when i use finish, but i can make deck with a commander with a color and i just have this issu with a corlorless commander.
please help me .3 votes -
When I play reckless impulse and exile a Thran Portal, then if I click on the Thran Portal to play it the game freezes. My times runs out, I
When you hit Thran Portal off Reckless Impulse the game stops responding in same way it is described in another reaction below for experimental Synthesizer. Please fix!!
3 votes -
Bug on a training mission that won’t allow to progress
During training mission №3 against Calubi on a 5th turn I can’t play a land map to get more mana, while the game won’t allow me to proceed without playing it. It just keeps sitting in the hand, while playing a sound as if I’m touching the card. Restarted the app, and same bug on same step. Using iOS application on iPad.
4 votes -
Doesn’t respond to let me play card and won’t let me skip. Tutorial level 3 it doesn’t let me play the card it insists I play.
In the third tutorial when it tells me to play the second enchantment card it won’t let me play it. It clearly highlights the move to make but doesn’t respond when i press or drag the card.
3 votes -
You can’t target another card of the same name with an activated ability
This is a bug. I am on 6th gen iPad Pro with the latest version of the app. I can’t target one Travelling Minister with the other’s ability. When I tap one to add +1/+0 to the other creature, it always ends up targeting itself (and then it’s tapped)
2 votes -
Unsummon leaves card on table
I have noticed today since the new update for Phyrexia, that when I use the Unsummon card on my opponents character, that the card's image remains, though the card is still playable normally, and the image is just a ghost (nonfunctional). This happened 4x in 2 games. I believe that I also was being affected by an effect that I couldn;t determine the source, leading me to believe thei may have been a similar issue
2 votes -
crash
Impossible to play on Mac since 2023.23.00! It crashes anytime after few seconds of main page loading...
2 votes -
ONE update: UI animations crash Win11 client
Playing on Windows 11. RTX 3080 with latest GeForce driver, 64 GB RAM. After updating to ONE, any UI animation crashes the client. Opening a pack, receiving rewards, etc. Animation immediately stutters at less than 1 FPS, then freezes, then crashes. Unfortunately the game is totally unplayable as I can't skip the pack opening animation.
2 votes -
Ward
Ovika, Enigma goliath ward did not trigger when targeted by undercover operative.
2 votes -
Spaky Dialogue Bug
So, as of the update today, after winning the second Color Challenge (right after the initial tutorial) Sparky just keeps repeating "there they are, one booster pack please" and does not say her other dialogues.
I believe that her dialogue prompting you to go the the store should be playing here instead.
It was working correctly on 06/02/2023.
2 votes -
Unable to use cards outside my collection in weekly historic singleton all-access
I am unable to enter the Historic Singleton All Access with a deck using cards outside my collection, even though the event description says decks can include cards outside my collection. When I try to select my deck there is a "!" symbol in a triangle, and mouseover tells me all the cards I'm missing to complete the deck. The deck is set to the historic singleton format and contains no errors that any cards are invalid in the format.
Here is My Decklist:
Deck
1 Deathbonnet Sprout (MID) 181
1 Forest (ONE) 276
1 Hopeful Initiate (VOW) 20
1…1 vote -
Kaya, Intangible Slayer Tokens With Toxic Not Giving Opponents Poison Counters
This is a bug with Kaya, Intangible Slayer's -3 ability. During gameplay, I used the -3 ability on a creature with toxic 3. I attacked the opponent twice with the creature and the opponent did not receive the 3 poison counters on either occasion.
I would have won the match with poison however because of the bug my match resulted in a loss.
1 vote -
Cards and stats/numbers missing
I opened Arena after the update, and the coin amounts, gem amounts, reward amounts, cards, and more were all blanked out. I am using Mac. All of the functions still work, but cards do not have any text whatsover except for the occasional mana ability.
2 votes -
sealed using cards outside of the new set
in a sealed game i had today i played against someone casting sheoldred ,so it seems its possible somehow i haven't figured out yet myself to put cards from outside the sealed event into your deck. pls fix asp
1 vote -
Necrogen Communion not returning card if it is owned by opponent
I used Blue Sun's Twilight to steal an opponent's creature. I put Necrogen Communion on the creature. When the creature died it was not returned to me.
2 votes -
Difficulty progressing despite completing challenges.
I'm playing on a Mac Laptop running OS Monterey 12.6.3, an iPhone 12 Max Pro running iOS 16.3.1, and an iPad (4) running iPadOS 15.5.
This is the second account I started over the past couple of weeks. Both it and the previous, got stuck after completing the color challenge and the starter deck challenge. My son has an account and has a lot of events available to him but I don't. We looked up fixes online like redoing the tutorial, start a redo of the tutorial and exiting the tutorial. So far nothing we've found online has worked. I'm…1 vote -
Cloudsteel Kirin did not allow me to win the game after opponent had 0 life.
I had Cloudsteel Kirin configured to a creature I controlled. I was below 0 life and did not lose the game (great!). Unfortunately, I reduced my opponent below 0 health and they did not lose the game, we continued to play. This is a bug no?
1 vote -
Mondrak causing Draws and timeouts.
Please fix this cool card. Search for its name here and you'll find a number of interactions that currently don't work properly or cause the server to crash.
It should not be difficult for a videogame in 2023 to put a really big number in text on top of a sprite of tokens and say 'here's 10000 tokens' etc. And then to create a special case when there's more than say fifty triggers, to handle the triggers in a big batch and let the player accept or ignore n1000 of them at a time. This is not too complicated and…
1 vote
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