MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3079 results found
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Spell Snare not working but only floats on the screen
Spell Snare Still on the Stack after Attempting to Cast
My opponent casted Voice of Victory during his turn. In response, I casted Spell Snare to counter. However my device (Android) switched connection from WiFi to cellular data causing the bug. As soon as I reconnected, the spell was on the stack and thinking that tapping the resolve button would have Spell Snare counter the Voice of Victory, I tapped the said button. After that, the Voice of Victory still resolved and my Spell Snare remained to be floating on the screen which is crucial as it ended my run in the Standard Event due to the incurrence of my 3rd loss. It would have been fine if the Spell Snare went to the Graveyard but to no avail. As I continued to play the succeeding turns, the Spell Snare stayed on the screen during the rest of the game. I hope to get refund on my coins or perhaps resolve this bug in the future.
Spell Snare Still on the Stack after Attempting to Cast
My opponent casted Voice of Victory during his turn. In response, I casted Spell Snare to counter. However my device (Android) switched connection from WiFi to cellular data causing the bug. As soon as I reconnected, the spell was on the stack and thinking that tapping the resolve button would have Spell Snare counter the Voice of Victory, I tapped the said button. After that, the Voice of Victory still resolved and my Spell Snare remained to be floating on the screen which is crucial as it ended my run…
1 vote -
ショップでの購入が反映されない
ショップで単品で購入するタイプの商品
オーブや目玉商品などが購入後反映されない気が付いたのは一ヵ月ほどまえだが改善されない
買えるようにして購入した分を返金してほしいよくわからないがログを添付しておく
1 vote -
Myrel, Shield of Argive bug
After you play Myrel, Shield of Argive the game forces you to click to advance every micro phase. Even to draw your first card of the turn, it's like 20 or more clicks per turn every turn. It wasn't like this in the past and it's happening in Brawl now.
1 vote -
Store pack buying bug
I had 2 issues when attempting to buy packs from the store with credits. First 3 of the 10 pack bundles I purchased did not award me with the mythic bonus pack. Second I was inly trying to buy 1 of the modern horizons 3 pack bundles but after attempting the transaction and hitting claim nothing showed up in my inventory nor did my credits reduce, so I tried again, and again nothing showed up, then upon restarting my game it had taken the credits for both attempts. I have not opened the 2nd second of packs as I was not trying to buy 20 packs nor pay 20k credits. These two are included in the 3 packs I was not awarded my mythic bonus pack as well so if I am able to be refund for one the duplicate purchase then I would only be short 2 of them as the other is from the lord of the rings pack bundle I purchased and did not get awarded the bonus pack. These purchases were done via the android mobile app.
I had 2 issues when attempting to buy packs from the store with credits. First 3 of the 10 pack bundles I purchased did not award me with the mythic bonus pack. Second I was inly trying to buy 1 of the modern horizons 3 pack bundles but after attempting the transaction and hitting claim nothing showed up in my inventory nor did my credits reduce, so I tried again, and again nothing showed up, then upon restarting my game it had taken the credits for both attempts. I have not opened the 2nd second of packs as I was…
1 vote -
Packs and disappearing hand
Hello Firstly I got packs for a prerelease that arena is saying I have to wait until the 26th of September to open.
Secondly in matches cards keep disappearing from my hand. Not due to discard or other mechanics they just cease to exist.
1 vote -
Combat phase skipped with Great Train Heist in hand with mana requirements met
My Combat phase was skipped with Great Train Heist in hand with mana requirements met for the untap + additional combat. In main phase 1, my opponent flashed in an eddymurk crab and tapped my two creatures. I wished to untap them at the start of combat using great train heist, but the game auto skipped to my end step. The game shouldn’t auto skip to end step when there is an untap ability at instant speed in hand. This lost me a ranked match, since my opponent was tapped out and I had lethal in the air.
1 vote -
Force of negation doesn't work properly
Force of negation doesn't work against any player playing the new samut from fractured reality. The commander doesn't even need to be in play and for some reason you can't cast force of negation for its alternative cost. I tried to counter turn 2 Arcane Signet, and turn 3 lightning Greaves in my most recent game, and it refused to allow me to cast it. I'm not sure if this is a bug with samut herself, or it was the island moon creature they played, but there were 0 cards to prevent countering or casting spells on my opponents turn.
1 vote -
Playing Arena on iPad - Not being able to pick opponent
While playing Arena on my iPad I tried playing the card “Draconic Fealty” which makes me choose a player. I couldn’t choose my opponent because it always showed the “mute” or “unmute” emote. Please have this fixed. Can’t you offer another way of picking players? Perhaps clicking the name or having a drop down menu?
Cheers,
Gordon1 vote -
superadaptoide
the card superadaptoide its function its having a huge BUG . It has a Indestructible counter , and it has been sent to graveyard by beeing DAMAGE with a card who makes 3 damage.
Indestructible cards only can be kill by -1-1 counters or being exiled. Repair it please because i loose a game unfairly.1 vote -
Game does not allow me to resolve spells and skips my attack and blocking phases.
Game does not allow me to resolve spells and skips my attack and blocking phases. When I casted a spell, the game just ropes me and my spell just remains on screen without resolving. When it comes to the attack phase, I totally have no window to declare my attacker or blocker. In the screenshot attached, you can see that it is my opponent's turn and my sorcery spell is still on screen yet to resolve and my instant spell get stuck there as well without resolving.
2 votes -
Took combat damage while One Ring protection was active
In a Powered Cube Arena Direct draft, on my opponent's turn after I cast The One Ring when I should have had protection, my opponent attacked with a Sentinel of the Nameless City so they could get a map token, leaving other attackers back since attacking should do nothing. But I ended up taking damage. The UI element (glowing shield) indicating I had protection was visible. Only other specific thing happening I can think of was that the Sentinel had an exalted trigger from an Ignoble Hierarch. Attached my game log.
Not sure if I'm supposed to post this part separate from the bug report, but it would be preferable to get my gems back for the event considering how expensive Arena Directs are (especially for universes beyond sets).
In a Powered Cube Arena Direct draft, on my opponent's turn after I cast The One Ring when I should have had protection, my opponent attacked with a Sentinel of the Nameless City so they could get a map token, leaving other attackers back since attacking should do nothing. But I ended up taking damage. The UI element (glowing shield) indicating I had protection was visible. Only other specific thing happening I can think of was that the Sentinel had an exalted trigger from an Ignoble Hierarch. Attached my game log.
Not sure if I'm supposed to post this part…
1 vote -
Game loop flagged as not advancing while it does
When performing a gameloop and it has to many actions the game flags it as not advancing the board state and auto passes. But thats not true. For example in the deck i am talking about atm there is Nissa / Lumra CBrawl, and it does per loop 1 / 2 damage to target player and gaining 1-5 life, making some tokens, and or milling some cards. By tournament rules everything of the mention things are advancing the board state and shouldnt flag u for doing to many actions without advancing the board state and pass. Also the combo is determenistic and per tournament rules if u are able to say a number of iteration u wanna do of the combo u should be able to do them. So if the combo gains u 5 life u should be able to say u wanna do the combo 100 times to gain 500 life. Same should be said about other things.
All in all why i wrote this is because i just had 2 games where i presented an infinit combo (aftermath analyst + shifiting woodlands) and had lethal but bc i had to click each nissa trigger the combo took some time and i got flagged for not advancing the board state (while i did per iteration 2 damage to target player) and got auto passed.
That feels horrible, even more when the oppenent wins the game just because arena says u are not advancing the game. (Which is salt in the wound that u are perfoming a combo and then u get the message oh u dont advance the game just pass and you can do nothing against it, u even tried to click as fast as u can, but those 12 nissa triggers or so per loop take atleast 12 seconds or so)
Can please be there a way to present loops or advance the time rope when u advance the game (by gaining life, dealing damage, drawing / milling cards, creating tokens)When performing a gameloop and it has to many actions the game flags it as not advancing the board state and auto passes. But thats not true. For example in the deck i am talking about atm there is Nissa / Lumra CBrawl, and it does per loop 1 / 2 damage to target player and gaining 1-5 life, making some tokens, and or milling some cards. By tournament rules everything of the mention things are advancing the board state and shouldnt flag u for doing to many actions without advancing the board state and pass. Also the combo is…
1 vote -
Game freezes when making decks
Every so often, but more so today, every time I go to build a deck, all of a sudden, I can’t choose a card, I can’t check info, I can’t back out! And then when I click on nothing happens either so then when I exit and come back in. I have to start all over again!
1 vote -
removed traditional standard event
Youve removed the traditional standard event ( i assume to fix the network error from previous posts) and taken my gems from my entry. i have been unable to play the event and have 5 games to do in it. can i have a refund of the gems back or confirm that ill be able to participate when the event is made live again?
1 vote -
draft
I should have a "Emergency Phytomedic" in my graveyard since it died in battle.
I was trying to use the flashback of "Generous Revival" but when I look into my graveyard, it's not there anymore. There was nothing on my exile pile as well.
This bug might be the reason I lost the game.
1 vote -
sparks ablaze
sparks ablaze did 1 damage to two creatures instead of 2 to the one targeted. (dont know if the bug has to do with both creatures opponent had, having the same name )
1 vote -
How are contender drafts qued? Are they still mixed with Premier?
I would like clarity on if the ques for contender draft are still mixed with premier draft. I am not ready to face contender level opponents and I'm trying to decide if I should just give up on drafting until next set as I will if the ques are still mixed.
1 vote -
フォーマットの見直して下さい
In the Historic format of Magic: The Gathering, decks capable of pulling off a two-turn kill with high probability are all the rage. Since Force of Will is banned in this format, there’s virtually no way to stop these decks. Why aren’t these cards banned? They’re far more problematic than the currently banned cards and are creating a meta that severely distorts deck construction.
In particular, there’s no counterplay against decks that spam free spells and finish the game with Grape Shot on the second or third turn. What is the organization thinking? It’s hard to tell if they’re even thinking at all.In the Historic format of Magic: The Gathering, decks capable of pulling off a two-turn kill with high probability are all the rage. Since Force of Will is banned in this format, there’s virtually no way to stop these decks. Why aren’t these cards banned? They’re far more problematic than the currently banned cards and are creating a meta that severely distorts deck construction.
In particular, there’s no counterplay against decks that spam free spells and finish the game with Grape Shot on the second or third turn. What is the organization thinking? It’s hard to tell if they’re…1 vote -
Triggers and automatic resolve
My opponent was trying to destroy my creature, i had a response but casting it involved untapping a land with lost jitte. So i put that effect on the stack and before i could add my protecting spell on the stack, once the jitte resolved i had no chance to cast my spell and my oppo's spell resolved l. I should have had the opportunity to cast my spell.
For the record i was playing on my phone.Thanks for consideration !
1 vote -
Fbltp, impossibly lost doens't return to the command zone in brawl
In brawl, when Fbltp (the commander of the deck) is supposed to go into the library a choice is offered to either put it in the command zone or in the library. Selecting the command zone doesn't work. the other option is correctly executed though.
1 vote
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