MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3172 results found
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acererak broken
Acererak, the Archlich goes infinite on its own soon as you complete the dungeon once it should then stay in play on the next cast, but the system doesnt recognise the dungeon as being completed so Acererak instead it keeps bouncing to hand allowing players to complete the dungeon an infinite number of times given that you have enough mana
1 vote -
Unskipable Trailer for lorwyn upon clicking my inbox
The skip button for the Trailer doesn't work, resulting in a game crash. Please fix
2 votes -
Time penalty with no initiative.
Opponent declared attackers, an effect put a land onto the field, which caused 200+ scut swarms to be put on the field. ETB effects hit for each one as they entered. As this was happening, I hadn't any ability to interact, however next initiative was mine (to declare blockers). with 200+ effects on the stack and each one stopping for an ETB effect, the penalty Timer started counting down, but it was my count down timer, and I lost the ability to declare blockers, even though i hadn't interacted, nor did I have interactions with the field.
1 vote -
double strike deathtouch
Creature with double strike still dying to deathtouch blocker when creature is killed during first strike damage.
Had a creature with double strike that was a 3/4 creature get blocked by a 3/3 deathtouch creature. Dealt damage to deathtouch blocker in first strike damage phase, deathtouch creature died. Then creature who took no deathtouch damage still died after combat damage resolved.
1 vote -
Opponent froze game session via roping and now stuck in game. Unable to connect to another.
Opponent repeated roped all available time then at one point game no longer progresses and timer froze. I have closed the application several times. Its now over 45 min and still stuck in this match.
1 vote -
Disconnect on wifi SSID switch
My home network has 3 bands, 2.4GHz, 5GHz, and 6GHz on three separate SSIDs. While in a game and my phone switches SSIDs, it will drop the connection to the game.
1 vote -
It's not possible to get Escape Tunnel from TMNT packs
I've opened 100 TMNT packs and have zero copies of Escape Tunnel despite it being listed as a card in the set. It seems to me this card should either not be counted as part of the set completion, or it should be possible to draw.
1 vote -
Tokens blocking
Can we please have a mass one to one block I’m tired of losing because yall don’t know how to fix it. If there’s a lot of tokens you run out of time blocking them. I lost a ranked game because of this and next turn I would’ve won because I had more but the game won’t let you block all before losing time. Please for the love of god fix it.
1 vote -
Golden Pack Gave Banned Card
I just purchased 10 packs to get a golden pack. When opening the golden pack I received Screaming Nemesis, a banned card..... Disappointed!
1 vote -
Game Crashes
Game always crashes when i play this deck on PC, Android, iOs. If i try rejoin game i always got error from screenshot.
Deck
1 Unlicensed Hearse
3 Infernal Grasp
2 Voltage Surge
4 Sheoldred, the Apocalypse
2 Sheoldred's Restoration
4 Liliana of the Veil
2 Tear Asunder
4 Titan of Industry
4 The Cruelty of Gix
4 Bloodtithe Harvester
4 Fable of the Mirror-Breaker // Reflection of Kiki-Jiki
4 Swamp
1 Mountain
1 Boseiju, Who Endures
4 Haunted Ridge
4 Deathcap Glade
1 Rockfall Vale
4 Ziatora's Proving Ground
4 Sulfurous Springs
3 Karplusan Forest1 vote -
desconnection
I was playing in Arena and the game stopped to work, in the midlle of one event. Due to the issue I have lost not only the game but also the possibility of going on in this event. Besides that, I was winning the game. I Have attached one screenshot. It was strange because i was able to open the menu and the sand wathces were working, but I couldn't exit, reconnect...
1 vote -
Leader's Talent
Leader's talent did not trigger the life gain when a creature with a counter died to double strike. I should have gained enough life to survive normal combat phase and then hit back. This was on android.
1 vote -
bots to be banned and scripting to be disabled.
If to look in to game Enhanched Player logs - there is a enormous amount generated names, which are used, while decks in those bot-scripts used are overpowered combinations, giving the decks uneven win chances as computer-driven game is more steady than human making a mistake here or there.
So my question is - will WoTC do anything in near future to disable scripting and use of bots - along with officially denounce - WoTC using bots by himself.
According to AI analysis - BOTS use millisecond precision in actions, where as human reaction time most cases is 200ms or…
1 vote -
App only works on mobile data
Followed all the suggested fixes, but no change. I'm not burning data just to complete the asset download; please fix this so it'll run via wifi as well.
1 vote -
Quest and reward gold is not added to my gold total
On iOS. Every time I am awarded gold it does not add to my gold total. I repaired the game files, logged out and back in, but the gold is still missing.
1 vote -
Vito, Thorn of the Dusk Rose
Bug with Vito, Thorn of the Dusk Rose - Ability is 5 mana no tap required. If used, cannot block, if assigned as blocker cannot activate Ability. Appears to be coded as if Ability taps card.
1 vote -
Double strike damage WITHOUT TRAMPLE is carrying over to player.
I'll post a video here shortly when it happens again (has happened multiple times)
Creature warrior, collosus hammer, creature giving equiped warriors double strike.. THE BUG!!: NO TRAMPLE.
Attacker with double strike is blocked
(USUALLY the 1st attack doesn't have the excess damage carry over to the player.. then ALWAYS the 2nd attack has any excess damage carry over to the player.I thought excess damage can only carry over if the attacking creature has trample
1 vote -
Fairness and Randomness
Actually make the game fair and random. The algorithm is worse than a digital gambling app. It's so bad that I'm considering to just quit the paper game also. Absolutely worst experience in a game ever.
2 votes -
2 votes
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Game crashes at launch
After I launch MTGA on mac, it crashes while loading initial scene. I've already uninstalled and reinstalled, done all ios updates (there's been a recent one called Tahoe). Full crash report is attached.
2 votes
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