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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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28919 results found

  1. bug

    the bug is in Dreadhord Arcanist ability and lightning strike in graveyard.
    When i have lightning strike in graveyard and atack with Dreadhord Arcanis i can recast the lightning strike from my graveyard, but that interaction isn't happen.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Opponent casts Kaito, appears in battle field as Vanishing Verse

    Have it so that when a player casts Kaito it doesn’t appear as Vanishing Verse, and that players be able to interact with it to read it, and understand why he can’t be attacked or targeted with spells

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  3. Tried to add card to a deck and it wouldn’t add

    I am on an IOS devise and I tried to add ajani’s pridemate to my historic deck and I don’t own it already .l, but when I try and add it , nothing happens . It doesn’t add , it doesn’t say I need to craft the card , or that I don’t have the correct wildcard to craft it . It just stays grayed out and won’t add.

    1 vote

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  4. Basilica Skullbomb doesn’t work properly

    Basilica Skullbomb is not granting creatures Flying as the text says when it is played for its higher cost.

    I lost a game in the midweek draft because an opponent blocked my buffed creature while having no creatures with flying or reach. Card is not operating in line with the text printed on it.

    Playing on iOS

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  5. 2 votes

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    0 comments  ·  Store  ·  Admin →
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  6. Bring back collectability and tradeability.

    Nfts are going to be the future of Pokémon and many other CCGs. I want to own the assets I purchase. The profit margin on potential royalties made from trading cards on the NFT market would be an added layer of revenue and attract many new artists to the platform looking to make lifetime royalties off of their work. I don't think I'll be playing anymore until I actually own what I've purchased.

    1 vote

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  7. Display Bug

    Display bug when you got a card from dailies!

    2 votes

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  8. Golden rewards not counted properly

    I brought 3 packs from the store, but as a package. This has only counted as one card towards the golden pack rewards, whereas if I brought them individually it would count as three.
    This seems like a bit of a flawed way of counting for the reward.

    This was on iOS 16.2.

    2 votes

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    0 comments  ·  Store  ·  Admin →
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  9. Card limits

    Please make event and ranked game with limits for how many of each card allowed. I really hate these players that have a deck full of destroy, exile, destroy all and only a few creatures. I should not have to make a deck like that to get a win. One to me a deck with very few creatures in it is boring. So now every time I have to face these players I will make it just as boring for them as they make it for me by milking the clock down to the last second. Can you see how…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. Urza, prince of Kroog copy platinum angel

    Im on PC. I lost a game because Urza, prince of Kroog copied platinum angel. The copies should be legendary but instead they hanged around. No way I could remove multiple platinum angels.

    This is not cool, I want my gems back ;(

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Die karte Alrunds Eingebung hat die Fähigkeit nicht bzw. Unvollständig aktiviert

    Beim Aktivieren der Karte habe ich keine Vogel token bekommen, da es öfters passiert wollte ich mich mal melden.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. Cards partially off the screen

    Whenever I or an opponent play a card, during the opportunity to counter the card being played, the card will be partially off the screen to the right. Often concealing the numbers and part of the ability. I have lost several games due to not being able to read the card until it is too late to counter it. Please move the card being played towards the middle of the screen. Also, when I am building a deck, if the 3rd card over in either row also creates a token, then when I hover over it the preview will be…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Bugged Card Text

    I was playing in a public match when my opponent placed down a red and black combo card. The thing is this thing was a 5/5 and said to have had no mana cost. It also had 2 abilities that just said abilities and I'm just severely confused

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Legion Warboss

    While in a match, I had a legion warboss which automatically creates a token which attacks. My opponent blocked this with a 3/2 which I then intended to use the spikefield hazard in my hand on to kill and exile it, preventing them from recurring it later. After the block, the game skipped through my second main phase, denying me the opportunity to play my card even though I should've been able to. The following turn my opponent looked into my hand and was aware of the trick and able to play around it

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Can't finish tutorial event

    1.   I guess you would have to create an account before 2022 when this specific event ended and then update the game to the current build
      
    2.   PC and Android same problem  
      
    3.   I cannot finish the tutorial event and it just sits in my quest bar
      
    4.   I should be able to finish this and move on
      
    5.   I will post pictures below
      
    6.  There is no workaround
      

    Whenever I try to complete this even it just says Network Error Unable to Join Event Please try again later. It would be cool to get the rewards and gold but at this point I would just…

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  16. Combo error

    Combo play is hindered by an inefficient user interface. The game has to think too hard about user inputs and has a hard time displaying and reacting to large boardstates and hand sizes(any amount longer than the screen and greater than about 15 respectively). This makes cards like Chulane teller of tales and Peer into the Abyss either difficult to use, or usable in a way that wouldn’t be feasible in paper play(casting peer into the abyss on your opponent so that they time out and lose the game without being able to make plays. Moving the interactable pieces on…

    3 votes

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  17. 3 votes

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  18. Jump In! Event New First Packet Issue

    The latest patch appears to have reset the Jump In event packet history such that I'm not seeing new packets I've never selected before as advertised. I've wasted several entry fees by now testing this and trying to find new packets to little avail. Only once in ~4-5 events has there been a new packet available in the first selection.

    There's a similar bug with ICR novelty being reset, so there's a "New" flare even if I have 4 of them already.

    21 votes

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    1 comment  ·  Events  ·  Admin →
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  19. BUG: I can not finish my color challenges

    After this last update, I am unable to to complete the last phase of my color challenges. For example, I have finished all but the last step of the black color challenge. When I click on the last step to complete that color challenge, the game gets stuck on the black, "waiting for server" screen. Please fix this issue soon.

    102 votes

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    32 comments  ·  Gameplay  ·  Admin →
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  20. gifts not collected

    Received two emails from Management . Each one, a gift enclosed. One apology for a problem I do not remember complaining about Neither one credited to my account when I hit COLLECT at the bottom of the email. Could you please look and see if I was emailed two items with gifts enclosed? thank you

    2 votes

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