MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
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3922 results found
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Cards not collected not showing when filtering for "not collected"
Bug: When looking at the "Set Collection" statistics, it shows that I am missing two cards from completing the Lorwyn Eclipsed set. However, when I look at my collection and filter using "not collected" no cards are showing up. How do I know which cards are missing?
2 votes -
IMPOSSIBLE
What do you expect me to do 20 games in a row? The opponent just has exactly every single card they need to win the game every single time no matter what I do. They have the perfect card to counter whatever I'm trying to do and win the game 20 ******* games in a row. What a crock of garbage! You know eventually I'm just going to quit because of this BS absolute BS man repair game files does nothing. Ask you if you're enjoying your experience. Doesn't change a ******* thing. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFFRIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF. RIP OFF
What do you expect me to do 20 games in a row? The opponent just has exactly every single card they need to win the game every single time no matter what I do. They have the perfect card to counter whatever I'm trying to do and win the game 20 ******* games in a row. What a crock of garbage! You know eventually I'm just going to quit because of this BS absolute BS man repair game files does nothing. Ask you if you're enjoying your experience. Doesn't change a ******* thing. RIP OFF. RIP OFF. RIP OFF. RIP…
2 votes -
Brawl deck not working
I decided to try Brawl out and saw a deck in the store that looked like a fun one to start with. I paid about 8000 gems for it. The problem - it is bugged. I can't edit it, there is a problem with the format (says brawl but also says only 60 cards?) and most of the card are bright red like they were banned. I did message support, it has been about a week and all I have so far was the suggestion to come here. So here I am. If it is something I am doing wrong, let me know! Thanks.
I decided to try Brawl out and saw a deck in the store that looked like a fun one to start with. I paid about 8000 gems for it. The problem - it is bugged. I can't edit it, there is a problem with the format (says brawl but also says only 60 cards?) and most of the card are bright red like they were banned. I did message support, it has been about a week and all I have so far was the suggestion to come here. So here I am. If it is something I am doing wrong,…
1 vote -
Incorrect rules interaction
Craterhoof Bohemoth did not trigger all creatures have haste. When the card entered all creatures gained +x/+x but only one creature was able to attack.
1 vote -
Autotap broken for Starting Town
Starting town generates colored mana even if you do not need it, if you do not manually tap it. When casting ECL elementals, Starting Town defaults to WHITE mana instead of colorless, which burns you for 2 unless you manually tap it before casting - no one wants this and it has resulted in me killing myself on multiple occasions where I was expecting it to generate colorless mana as it should
2 votes -
store crash
Crash when Entering Store - the screen for the store never opens, the game just crashes and closes. Can't make any purchases.
3 votes -
Elfhame Achievment not triggering
On mobile the Elfhame Holiday Achievement tasks is not triggering/tracking my progress. I’ve played over 10 games and am using a deck with 34 elves. I’m playing historic, but the tasks doesn’t specify that the games need to be a specific format.
2 votes -
android issues
An ongoing problem with android is having to restart the app after annoying incoming phone calls are shut down.
The app seems to load in time, but when im re-entering the match i sit watching the clock tick and the message 'waiting for opponent'. However, im only let back into the game when i have timed out and lost.
There is garbled writing instead of the usual tips about never giving up etc1 vote -
Dies to doom blade no longer giving credit. Stuck at 244/250
I have been stuck at 244/250 for the achievement "Dies to Doom Blade" for over a week. Hoped the update today would fix it, but no luck. I tried searching for anyone else with the same bug here, but can't find one. Plenty of people griping about it elsewhere, though.
1 vote -
Bug
[mobile] After playing two enchantments with the same name, on the next turn, the game groups them together, thinking they are the same. when you need to choose one of them, the game only allows you to pick the first one you've played
This bug happend to me while trying to bargain the new demonic pact1 vote -
Companions
Yet again companions are completely missing when trying to build or alter a deck.
1 vote -
timeouts for long running triggers taken from wrong player
When there are many triggers, the timeouts are sometimes taken from the WRONG player. Example from a game I just played:
My opponent had perhaps 100 life gain triggers during their end phase. They had to target a creature with +1/+1 counters for each one. I had life gain triggers as well but none that target anything or require a choice, and I was tapped out. I had no possible actions, but the game proceeded to drain ALL FOUR of my timeouts after my opponent had none left, and then it literally skip passed my main phases to my end phase at the beginning of my next turn. At no point did the game prompt me for a decision during the trigger spree.
This means players can lose entire turns when their opponent should have been considered the delay of game.
Large groups of triggers where there is no response by a player should be summed and stacked more efficiently in code, and one player in need of a timeout should NEVER take one away from the other player.
When there are many triggers, the timeouts are sometimes taken from the WRONG player. Example from a game I just played:
My opponent had perhaps 100 life gain triggers during their end phase. They had to target a creature with +1/+1 counters for each one. I had life gain triggers as well but none that target anything or require a choice, and I was tapped out. I had no possible actions, but the game proceeded to drain ALL FOUR of my timeouts after my opponent had none left, and then it literally skip passed my main phases to my end…
1 vote -
Gems
Still can't buy the 9.99 gems
All the other works1 vote -
[feature request] For "Call the Spirit Dragons" [TDM] indicate which color is the current counter being put to.
The "Call the Spirit Dragons" card has a very specific effect - and while it "technically works": currently it will highlight the eligible dragons to get a counter for each color , there is no clue on the screen or in the text, of which color you are adding the counter for.
For monochrome dragons that is not a problem - but add multicolored dragons to the mix and things get messy: one has to double check several times otherwise the win-condition can be easily missed - doubly so in the heat of the game. (The screen shot was against Sparky, and I had a single golden dragon out - even there I had to take extra care not to put the R or W counter on it, as it was the only B dragon in the field).
For the reference, the action phrase for putting counters is (more or less) "Add a +1/+1 counter for a dragon of that color" - while highlighting the eligible dragons. If there are 3-4 golden dragons there, it would be a ton easier if it was just writing which color instead of "thar"
The "Call the Spirit Dragons" card has a very specific effect - and while it "technically works": currently it will highlight the eligible dragons to get a counter for each color , there is no clue on the screen or in the text, of which color you are adding the counter for.
For monochrome dragons that is not a problem - but add multicolored dragons to the mix and things get messy: one has to double check several times otherwise the win-condition can be easily missed - doubly so in the heat of the game. (The screen shot was against…
1 vote -
Achivements not awarded properly for achievements that are registered only once (0/1).
I have managed to do some of the achievements tasks in the color masteries but it has not been tracked in game properly. Some that I have video footage of it happening are Test of Endurance, Going Wide, All According to My Calculations, Walk the Aeons and probably more that I forgot about. What they all have in common is that they are a single time challenge unlike some others that track across many matches.
Its very disappointing to complete a challenge given to you by the game and not being awarded for it. Hope someone checks into this. If its very very necessary Ill attach video footage of it happening. Thanks for reading.
I have managed to do some of the achievements tasks in the color masteries but it has not been tracked in game properly. Some that I have video footage of it happening are Test of Endurance, Going Wide, All According to My Calculations, Walk the Aeons and probably more that I forgot about. What they all have in common is that they are a single time challenge unlike some others that track across many matches.
Its very disappointing to complete a challenge given to you by the game and not being awarded for it. Hope someone checks into this. If…
1 vote -
BAN THOUGHSEIZE PIOONER
It's the most used card in the entire format; everyone abuses black decks because they include this card.
It's also a card that protects combos or fair interactions against black decks.
It's unacceptable that Thoughseize exists alongside Unholy Annex, Fable, etc.I only ever face stupid black decks in Pioneer that abuse this card. It should be banned instantly, but I suppose Wizards of the Coast is afraid of losing the few players who play Pioneer since almost everyone runs black.
If there are no bans, fewer and fewer people will play Pioneer. They could also ban Lotus Field for Simic Scapeshift while they're at it.
If there were at least a card like Veil of Summer to force people to play less Thoughseize, it would make sense, but they banned it, like cowards who don't want anything that could balance things and make magic play fair.
Of course, Izzet is also a problem, and Azorius Control desperately needs buffs.
In short, Pioneer is garbage. If they leave it as it is, people will gradually abandon it for cards like Thoughseize, since it's not fair in this format in any way.
Perhaps it's also the hand generator, which always puts 2-3 Thoughseize cards in the opponent's hand, and then they play their garbage without giving you any way to interact with what they put onto the field or draw better than you.
In short, if things continue this way, I hope Pioneer ceases to exist due to the lack of players who desperately want to interact fairly. Thoughseize in this format isn't fair, not in this format.
It's the most used card in the entire format; everyone abuses black decks because they include this card.
It's also a card that protects combos or fair interactions against black decks.
It's unacceptable that Thoughseize exists alongside Unholy Annex, Fable, etc.I only ever face stupid black decks in Pioneer that abuse this card. It should be banned instantly, but I suppose Wizards of the Coast is afraid of losing the few players who play Pioneer since almost everyone runs black.
If there are no bans, fewer and fewer people will play Pioneer. They could also ban Lotus Field for…
1 vote -
Specific card broken: Ocelot Pride.
The card has only produced the one token, no other tokens have been produced during my turn or theirs, but the city's blessing effect seems to accidentally count every permanent on the board to include my own lands, because the card all of the sudden produces more than ten or more tokens at once when it should have BARELY produced 4! It's hard enough to play against these opponents when they're playing "fairly," and never mind your ABYSMAL standards on that notion!
1 vote -
Yl
Yes I have an idea you could try matching new players up with each other instead of matching starter decks with highly tuned meta decks that have 30 rares thank you
1 vote -
reply
JACOB OPERATOR WIZARD REPLY LIKE THIS FOR ANY QUESTION WITHOUT ANY REFOUND FOR PROBLEM I HAVE, AND I HAD THIS,AND EVEN MY FRIENDS BUT WIZARD KEEP REPLYING THIS WITHOUT ANY REFOUND
Thank you for contacting Wizards of the Coast Customer Service. We are sorry that you experienced an issue with your recent MTG Arena event. We have granted the cost of the event to your account for the recent challenges you've experienced.
Please let us know if there is anything we can assist you with in the future.
1 vote -
connection lost durig the game
connection lost while playing an event: today 5 jenuary 2026 i lost connection to 2 games while playing an event pioneer I think it was because of the servers and not because of my connection because i changed connection beetween games and didnt change anything. Still cant connect to the game
2 votes
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