MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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No existing idea results
- ~ No ideas found ~
2485 results found
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Marvel Jump In stuck on pack select screen
I am experiencing a bug that several other players have reported in the Marvel Jump In event. I picked my two packs and then the event kicked me to the home screen. Upon returning to the Jump In event screen I see 'Choose Packets' again, and when I click the button I am greeted with my previously selected first pack and no other packs or way to back up or resign the event. I am out 1000 gold and unable to progress or play the Marvel Jump In event now.
637 votes -
Jump Into Marvel
Jump Into Marvel Issue: I paid 1000 gold coins and chose two packets, Iron Man and Geniuses. After selection I clicked on achievements and collected two. Coming back to play I am given the button to choose packets and brings me to another screen where Iron Man is pre-selected and the confirm button does not work. See screenshot and log. It occured on the steam platform, but is also happening on iOS. No work around yet... Currently unable to use the Jump Into Marvel Event.
305 votes -
Windcrag Siege
2026.62.0.13653.1304277
Windcrag Siege do not allow me to select one of the option...(mardu or jeskai). The game is stuck.. you can still interact with View battlefied but you are stuck there and eventualy surrender(timeout).
Happened right after patch. Didnt happen last night.
Hapened twice so far, 2 different game.
Tried to resolve by myself: closed the game, repair and restart didnt fix.211 votes -
Frostcliff Siege
Unable to select Jeskai or Temur when casting Frostcliff Siege. Unable to progress game, and timer runs out as a result. I was unaware of this bug until I played Frostcliff Siege in a ranked game and ended up losing because of it. It chose Jeskai when I needed Temur for a critical combo.
114 votes -
Windcrag Siege
Arena is not allowing me to select which mode to use on Windcrag Siege. I play the card, options appear, but I cannot make a selection. The game timed out and then auto picks the first one which isn’t even the one I need.
108 votes -
Edit deck
Everytime I try to edit a deck of mine I get a black screen with the waiting for server words, and it never loads. So I cannot edit any of my decks
105 votes -
Marvel Jump In
I selected my two themes for the Marvel Jump In, but after I selected the second theme, I was kicked to the Home Screen. I tried to access the event again, but it won’t let me select packets or resign. But still, I’ve lost the gold I used to access the event.
119 votes -
Marvel Super Heroes Jump In Event Freeze
- Bug displays whenever I select "Marvel Super Heroes Jump In" Event to play.
- Platform: PC.
- Results: When starting a Marvel Super Heroes Jump In Event, I selected my first pack as normal. When I selected my second pack, I was returned to the home screen. Returning to the Marvel Super Heroes Jump In Event results in a screen where my first pack is selected, but no other packs are displayed to select and the option to "confirm pick" is greyed out (see attached screenshot).
- Expected results: I am unable to play, progress, or otherwise interact with the Marvel Super Heroes Jump In Event for the duration of this bug.
- See logs and screenshots below.
- No workaround yet discovered.
- Bug displays whenever I select "Marvel Super Heroes Jump In" Event to play.
- Platform: PC.
- Results: When starting a Marvel Super Heroes Jump In Event, I selected my first pack as normal. When I selected my second pack, I was returned to the home screen. Returning to the Marvel Super Heroes Jump In Event results in a screen where my first pack is selected, but no other packs are displayed to select and the option to "confirm pick" is greyed out (see attached screenshot).
- Expected results: I am unable to play, progress, or otherwise interact with the Marvel Super Heroes…
101 votes -
windcrag siege wont let you choose a mode
playing windcraig siege, the 3 drop boros enchantment wont let you choose a mode
91 votes -
End of Season Reward and Rank Reset Error
Hi,
Yesterday, at the end of the season, I logged on to MTGA on my iPad. I was given my rewards correctly (6 packs +2K gold for getting plat in both limited and constructed), and was demoted to gold/silver. No surprises there.
Today, I logged in on my computer, and it gave me my season rewards again! This time, I was given 3 mystery packs, which had no cards in them, and demoted to bronze in both constructed and limited. Seems to have demoted me twice.
87 votes -
Unresponsive UI after using Frostcliff siege
Upon casting Frostcliff Siege a mode selection pop-up appears which doesn't respond to mouse clicks and improperly responds to the cursor hovering over the cards.
Issue encountered on the Steam version, installed on Linux.edit: just tested on windows (also steam version) as well as android. Same issue
73 votes -
Windcrag Seige options cannot be selected. game cannot continue when it is cast since selection cannot be made
When Windcrag Seige is cast, neither of the 2 options can be selected. Game therefore gets stuck as you cannot get off the selection page
72 votes -
Glacierwood Siege can't select mode
Cast Glacierwood Siege, and can't select either Temur or Sultai modes, forcing me to concede match.
70 votes -
Barrensteppe Siege
Hi there, haven't played for a few weeks, but after the most recent update I can't resolve Barrensteppe Siege. I play the card, and when it comes to choosing between Abzan or Mardu... I cannot select either. This results in me having to concede the game. I see a few similar posts about this... Siege cards in general? This has happened against the bot and in historic play.
2026.62.0.13653.1304277
68 votes -
Frostcliff Siege unable to choose mode Jeskai or Temur
Unable to choose Jeskai or Temur options upon casting Frostcliff Siege
66 votes -
Windcrag Siege/ and other Siege cards
Windcrag Siege has a game breaking bug in which playing the card does not allow you to choose between the two modes. It then times out, and you lose the game. I hear the other Siege cards have the same issue.
61 votes -
Jump in Marvel
Jump in marvel : after Second pick i got kicked to home screen. When i go back i to the event My first pick is now locked in and im unable to select a second pick.
Platform : Android
77 votes -
Hollowmurk issue
When playing Hollowmurk Siege, the option appears, but it won't let you select one of the options until your timeouts run out.
53 votes -
Fix the siege bug
Please fix the bug around siege cards. My hollowmurk siege card doesn’t work after the latest update. There is a bug that doesn’t allow the player to choose between sultai and abzan
55 votes -
Siege bug
I use two siege cards, one is frostcliff siege, the other is windcrag siege. after the last update, when you cast the spell, it pops up the window to choose either jeskai or temur, but when you try to click on one of the options, it will not choose it. instead you gotta wait until the timer tics down and it auto choses the first option. please fix this. ive used this deck a long time, ive never had this issue prior to the update. thanks.
54 votes
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