MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10223 results found
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Technical issue during Powered Cube Draft in MTG Arena
Dear Support Team,
I would like to report a technical issue that occurred during a Powered Cube Draft session in MTG Arena. When the draft began, I was unable to select cards properly—the game froze and then closed unexpectedly.
After restarting, I noticed that several cards I had picked, such as Grave Titan, were replaced by white cards that had no connection to the strategy I was building. Additionally, I lost a significant portion of my initial selections, which severely impacted my gameplay experience.
I kindly ask that you investigate this issue and, if possible, consider some form of compensation,…1 vote -
Server drop
I was about to win the last match I was in and the game dropped. Didn't say loss or win. Just waiting for server.
1 vote -
Commander cost not increasing upon death
I played a game and killed/exiled the opponent's commander 4 times but it never increased the casting cost when the player returned it to hand. Has anyone else encountered this or did the player hack/cheat?
1 vote -
Raccoon pet and emotes!
i live outside and raccoons visit me all the time. i wish i wish for these!
1 vote -
KAALIA AVATAR!
please, i have checked every day for i think 2 years for this avatar.
1 vote -
Edit deck
When pulling the cards from the triangle from editing a deck, the number of cards in the deck get obscured by the black background that is pulled upwards
1 vote -
Defense Grid bug
Defense grid was bugged when I returned it to owners hand. The additional casting cost stayed in place even during my turn and the cost was cumulative when they cast defense grid a second time.
1 vote -
Sunfire Torch Ability Text Fails To Display Name
Hello. For the last few months, whenever I've attacked with Sunfire Torch equipped to a card and been prompted to sacrifice it for the attack, the ability functions perfectly fine but it displays an error regarding the card's name. I think this is meant to say "Sacrifice Sunfire Torch?" but as you can see, it says "Sacrifice [ARG 1 OUT OF RANGE 0 TO 0]?", perhaps it is trying to read the wrong field or something.
3 votes -
Fight with Fire bug
I copied a kicked Fight with Fire but wasn't allowed to assign damage as I wanted, it made me assign the 10 damage as 2, 4, and 4. I did not have the option to select only one target, when it was asking for targets the ‘submit’ button would not brighten, or indicate it was correctly targeting, until 3 targets were selected.
2 votes -
You guys gotta do something about the server. I'm constantly getting kicked out of games or just waiting
It's not my job to give you ideas how to run and fix your stuff. I'm here to tell you that it needs fixing. How about you do that?
2 votes -
Daily Card reward supersedes Mastery Pass
If a player reaches a daily card reward and a card reward from the Mastery Pass, the daily reward supersedes being able to see your Mastery card rewards -- typically Mythic Rare cards.
This is a very feels bad moment and takes away the excitement of flipping mythic rare cards.
2 votes -
Server Connection Issues During Gameplay
Only during a match, I get a "Waiting for Server" message and then it kicks me out of the match. I have to CTRL ALT TAB to get out, then restart the game for it to take me back to the match, which causes me to lose time. Happens multiple times per match.
3 votes -
2 votes
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Connection lost 2025-09
I am trying to log in to Arena and it just gives me this error of Connection Lost: You have lost your connection to the server
Tried reinstalling just in case to no avail.
My network is fine. Tried flushing DNS.
Logs attached2 votes -
Game crashing again
The game crashes at random intervals during a match and I am unable to rejoin that match without it crashing. This happened once before, its happening again. Tends to be whenever they play a plainswalker. Nothing is wrong on my end, cleared cache, uninstalled and reinstalled. Phone is up to date, samsung s23+, perfect wifi. If there was a way to log the crash that would be nice but I cant open the app till the match is over on the server's side. Also, I am unable to leave a review in the playstore. I'd left one before, totally chill…
2 votes -
Remove rainbow border effect from Cascading Cataracts (and similar lands?)
The rainbow border effect looks cheap and gacha-y. It's not the clean look I expect from MTG and Arena.
1 vote -
stop making cheap removal
Maybe tone down the cheap removal? It's kind of ridiculous someone can just keep spamming cheap removal like "Fell" and "Bitter Triumph" that of course is guaranteed to be in opening hand because this game is rigged. We get it, you want to force people to play Black but it's kind of ridiculous that it has access to such cheap overpowered removal. WE also get you want to be able to let the fat neckbeards play but to let them draw back to back to back to back removal is ridiculous. You're game is pathetic and you should all lose…
1 vote -
Kozileks unsealing
This card doesn’t trigger blue spell event count. Sapphire medallion doesn’t decrease its cost.
1 vote -
Instant not casting on the played creature
Multiple times when I've been playing in high level games I have casted an instant to exile the creature my opponent was casting, however it forcibly makes me only exile a card that was already on the board and not the one that was being casted. wtf is up with that?
1 vote -
increase number of saved decks
Arena offers atleast six different formats to play. Making a deck for these formats can be radically different between Best of 1 and Best of 3 when taking into account a sideboard, sometimes requiring a different build of what is fundamentally the same deck taking two different storage spaces. Between four sets a year of new cards and countless content creators encouraging players to try weird and experimental brews, even a new player comes to a quick realisation:
A limit of 100 saved decks is WAY too small. I only play Standard and Brawl and even I am having find…
1 vote
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