MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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10243 results found
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Dropped to the main menu in the middle of a match
On PC (Steam). Spontaneously dropped back to the main menu in the middle of a Historic match.
1 vote -
GreError
Any interaction that involves even a modest number of tokens crashes the game. Had issues with Myrel, had issues with echoes of eternity, all sorts of cards. Had to not play ranked because most of my matches end in GreErrors. Worst part is, the game CAN do the interaction. I watch it resolve on the screen while staring at the draw logo most of the time. Making numerous decks and combos unusable.
2 votes -
Terror of the Peaks untargetable
Could not target Terror of the Peaks. Had more than 3 life. Would not give me the option to destroy it.
1 vote -
Ulamog, the ceasleless hunger cast cost not met
Just lost a match where my opponent cast Ulamog, the Ceaseless Hunger (cost 10) for 8 mana. He had Nissa planeswalker which doubles green mana for tapping lands. He had 3 lands and one land turned creature that he tapped, creating 8 green mana to cast Ulamog, the Ceaseless Hunger.
1 vote -
4loss event
Just a heads up bug on limited event. Gave me 4 losses
2 votes -
Yagmoth, Thran Physician does not trigger when targeted affects when ability targets creaturees
Yagmoth placing counters on GoldSpan Dragon does not result in a trigger or ward.
1 vote -
Purphoros God of the Forge + Into The Floor Maw
When Purphoros, God of the Forge is in play as an enchantment, the targetting from Into the Flood Maw (target a creature) should not be possible.
1 vote -
flood
I flooded once again, 5 games in a row. Went 1-10 in 3 darfts, lost the 5 last games due to flooding. I won one game while drawing 12 lands in a row.
Drew 13 lands in a row in another game out of 16 draws (starting hand included).I won't ever give you money, whether it being online or physically, ever again.
2 votes -
Mana
I’ve had several instances where I’ve played Esper Sentinel then put several +1/+1 counters on him but his ability won’t function correctly and opponents are still able to cast non creature cards for their normal mana cost. I’ve had instances myself even where I have 3 mana left amongst lands, creatures, and mana rocks but able to cast 4-5 mana cost spells. The Arenas mana isn’t working correctly as of rn essentially.
1 vote -
STORE BUG - Can't enter the store
Clicking on Store Button at the top menu
PC MTGA Client
"Waiting for the server", infinite loading
Expecting entering the store, but it's just loading
none
none yet
18 votes -
Honestly it's not possible drawing only lands in seven turns, in limited with
Limited match, Seven lands on the board, i draw other SIX lands , that's frustrating, the shuffler Is not doing well for me
4 votes -
Game freez/ Crash "MTGA:exe does not respond"
The game crashes regularly. First the screen freezes and after that I get the error message: "MTGA.exe is not responding" after the first occurrence in a session it seems to happen more often. Reconnection is possible, but sometimes it crashes again even in loading mode, as in the screenshot shown. I've had the problem for about a year. Reinstalling the game didn't work. I've lost quite a few drafts due to the error tmeouts.
4 votes -
MTGA Report Bug/Conduct page broken. Sign-in loop.
The MTGA Report Bug/Conduct form does not recognize signed in user. Results in sign-in loop. Tested on Chrome and Firefox.
URL of the form: https://mtgarena-support.wizards.com/hc/en-us/requests/new
Outrageous that there is no functional channel to report player conduct.
5 votes -
Dollmaker's shop does not trigger sometimes
When playing Dollmaker's shop sometimes it does not trigger when I attack with a creature.
When Dollmaker's shop is on the battlefield whenever you attack with a non-Toy creature a 1/1 Toy creature is supposed to be created.
Sometimes this does not happen and sometimes it does which can be very frustrating during gameplay. I am experiencing this issue when playing on my Windows Laptop.10 votes -
draft
Client stops working when trying to log into any kind of draft. Specifically stops working when I try and start. Premier Remix Draft: Artifacts. Would just like my 10,000 gold back as it seems like it will leave the que soon. But would also like this fixed soon as I really like to draft and I just cannot draft.
17 votes -
Did not receive the lvl 54 mastery pass reward of 400 gems
I acheived lvl 54 in the Dragonstorm mastery pass this morning, but my account did not receive the reward of 400 gems
1 vote -
Omniscience
Whenever I play Omniscience or Omniscience is played against me with abuelo's awakening, the game crashes. When I tried to go back in the game crashes again and again until seemingly someone concedes or the Omniscience was gone when I'm back.
This has made Standard rank literally unplayable for me as I auto lose to Omniscience. Please resolve urgently
2 votes -
Prowess bug
Il gioco mi chiedeva di compiere un'azione differente sui trigger di prowess nonostante io non avessi modo di interagire con loro, purtroppo vanno in pila da sole e non c'è modo di fermarle.
Io ero in combo infinita, potevo rimbalzare tutto al mio avversario e attaccare per danni letali, ma il gioco ha deciso di far finire la partita patta perchè ho fatto troppe azione uguali tra di loro.2 votes -
Although it is an instant, it has been impossible to cast wail of war during opponent turn in a game, two turns in a row.
Although it is an instant, it has been impossible to cast wail of war during opponent turn in a game, two turns in a row.
I have lost a Premier Draft because of that.1 vote -
shuffler
Shuffler is so messed up. played a brawl game where my deck has 33 lands, 2 mdfcs. after turn 7 after i already had 5 lands on battlefield, i proceeded to flood out for the next 9 TURNS. i had 2 draw effects happen in that time and i drew not lands. but having a POCKET of lands in a deck where there is only 35 total and seeing a pocket of 8 lands. made me lose a really insane matchup. if i didnt flood, game wouldve been over ALOT earlier in the game.
13 votes
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