MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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9638 results found
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Achivment count a best of three match as a singel game. It takes up to three times longer to get an achivment in Bo3 vs Bo1
Achivment count a best of three match as a singel game. That means it takes up to three times longer to get an achivment in Bo3 vs Bo1. The game should count each game as a game when counting how many games one has played in each format.
1 vote -
60 CARD DECKS EVENTS MIDWEEK CHEAP CHEATERS PERFECT CARDS HOW DO I WIN
How do I f****** win one of these events when every single time I play a card the guy has a perfect card to counter every single ******* game like what the f*** is the point of f****** playing the game. What a f****** joke man every single f****** time the guy is a f****** card for every f****** card I play. It's a f****** joke. What a f****** waste of time
1 vote -
Arena frustration – Draft is the only playable format
Dear Magic Team,
I have been a Magic player for years, and I must be honest: Arena is becoming increasingly frustrating. Constructed formats are almost unplayable due to overpowered cards like Collected Company, and games are often decided by turn 3–4. There is almost no middle ground: either one player dominates immediately, or loses immediately.
Draft is currently the only format that still delivers real Magic gameplay. But even there, it has limitations: expensive, only current sets are available, and little variety. Arena cannot sustain long-term player engagement under these conditions.
I sincerely hope future updates will focus more on…
1 vote -
priority
Game did not give priority off cryogen relic trigger entering play. I wanted to cast Demand Answers inresponse to the trigger to sac the relic so i had exactly 1 card in-hand to proc off riddler.
Instead it played the relic immediately and drew me a card, putting my hand size at 1 over the limit riddler wanted.
1 vote -
Unable to Add Commander to Deck
I am attempting to add Halana and Alena, Partners as my Commander in my 100deck Commander set. It is Legendary and the correct mana colors, don't understnad why it won't take.
2 votes -
Yargle achievement
Yargle achievement for winning game without casting creature with ability no registering!
3 votes -
did not allow instant
when opp cast creature I had an instant to target my creature and deal damage to his creature and I was not allowed to cast; they cast a sac creature destroy target creature at sorcery and again I was not allowed to cast my instant both times right after he cast his creature and right after or before he could cast his scocery I was not allowed to cast my spell. Issue with stack and maybe interaction with sac creature spells and target creature instants IDK but I want my 2,000 gems this was a draft.
2 votes -
Alchemy Packs are not counting towards gold pack
Alchemy packs are not counting towards golden pack. If they need to be standard alchemy then magic needs to update the wording. Currently it just says standard and alchemy. If you click on full details it says the same thing.
4 votes -
cant cast instants
i lost several standard ranked games because i cant cast any instant spells during enemy turns. pls fix this bug
3 votes -
チュートリアル
チュートリアルで画面上にカードがフリーズするバグです
初めてMTGをプレイしていましたが、チュートリアルで先に進めなくなるとは思いませんでした
早めの修正をお願いします4 votes -
Format Care Arena: Alchemy, Historic and Timless
Formats on Arena have serious problems. That's because, since a lot of players play every day an enormous number of matches, metas revolve very quickly. An online game should have ban, rebalancing, and sban every month at least, but every two weeks possibly. On the contrary, now formats are completely lost and left to themselves.
I will now talk about the arena-only formats. Also, Standard has problems, but you already know (you should have acted sooner, also in this case). But let me say that Omniscience is completely wrong and should be banned because every time you ban a card…
2 votes -
Historic Metagame Event Bug - Sideboard issue
During the Historic Metagame Event, when going to sideboard, I was only able to access my Best on One sideboard cards, instead of the Best Of Three set. This caused me to be unable to sideboard my graveyard hate cards against reanimator decks, and I lost early on two seperate entries. I had tried a second time hoping it was just a one time glitch, but it continues to be consistent.
2 votes -
Connection error
I finished the tutorial, but the game crash for a connection error, but I'm playing with my wi-fi who is excelent. Please help me
2 votes -
Cannot Purchase Through Store on Mac
Any time I try to purchase anything through the store I get a spinning wheel and a message saying "waiting for server" that never brings me to the payment screen. Have been trying off and on since August and have not been able to purchase anything. Using the Mac version.
26 votes -
Life loop
This image reflects an "unbreakable" opponent life gain/loss loop which "breaks the game."
Just so you're aware.5 votes -
Light wheel enhancement graveyard
Light wheel enhancement was not castable from my graveyard at max speed. Even when a second copy entered the graveyard (at max speed) both copies remained uncastable. The opponent controlled no permanents blocking interaction with graveyards.
6 votes -
Stressful time pressure - Proposed solution: Choose a difficulty level that sets the time limits...
Hello dear Arena team,
one of my personal wishes for 2026... ;-)
The time limits in the matches are much too short, especially for beginners. On the other hand, most experienced players prefer a fast game.
This could easily be solved by choosing a personal difficulty level: the settings should allow players to choose whether they want to be classified as a “beginner,” “hobby player,” “pro,” or “master.” Depending on the choice, the time slots available should be set accordingly:
Beginner: time window x 4
Hobby: time window x 2
Pro: time window x 1
Master: time window x 1/2…
1 vote -
ジェム
ドラフトを行いたかったので、3,400ジェム(3,000円)の決済をしたが、ジェムの購入をしたと表示されたが、チャージがされていなかった。
2回同様のことをしたが同じくジェムは付与されておらず、再ログインしたら2回分の決済が走っていた。
1回分の課金をしたいので、2回目のチャージ分は返金してください。1 vote -
Screen freeze
I was playing ranked, end of ranked i'm trying to get to #250, i was very close and my game froze when i was checking cards exiled with "Keen-eyed curator" while my "monument of endurance" triggers were on the stack, the game froze and i couldnt click the option i wanted anymore, tryed restarting the game, but when i came back the turn was passed, i'm really disapointed, the ranked is pretty hard to accomplish, i'm not being able to play tomorrou (31/12/2025) because of the new year family parties, this is really sad... i'm going to continue trying but…
1 vote -
Screen freezes in game
I was playing ranked, end of ranked i'm trying to get to #250, i was very close and my game froze when i was checking cards exiled with "Keen-eyed curator" while my "monument of endurance" triggers were on the stack, the game froze and i couldnt click the option i wanted anymore, tryed restarting the game, but when i came back the turn was passed, i'm really disapointed, the ranked is pretty hard to accomplish, i'm not being able to play tomorrou (31/12/2025) because of the new year family parties, this is really sad... i'm going to continue trying but…
1 vote
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