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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9356 results found

  1. Missing ALOT of the sliver cards!!!

    You guys are really, really missing ALOT of the sliver cards! sliver decks so so so fun but about 70 cards are missing, id assume, please, please work on this!

    6 votes

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  2. Bug: My timer runs out while my opponent is resolving a spell on his turn

    During a ranked best of 1 game, my opponent cast Dig Through Time on their turn.

    With the spell on the stack, their timer runs out. Shortly after, my timer starts to run, and I get a message that I will lose the game if I do not perform an action.

    I am unable to do anything since my opponent's Dig Through Time is on the stack and has not resolved.

    After that timer runs out, nothing happens and the game freezes.

    18 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Prematurely Opening Gems

    Packs granting gems in rare slot even though all the rares in the set are not collected yet. This happened with Modern Horizons 3 packs specifically.

    6 votes

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  4. quick shuffler question

    I am wondering how a deck that is 72 cards running 43 land cards can get mana screwed for 2 games back to back after 3 consecutive wins? You claim the shuffler is fair and balanced and that you don't " fix " win rates, so I am confused. crunching the numbers the odds of getting mana screwed at all are astronomical but getting screwed 2 games in a row back to back on a regular basis should be impossible, and the other thing is why is it that these games I get mana screwed I have to mulligan 3-4…

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Shuffling algorithm

    Hello, even today you can find me here talking about card shuffling and mana flood. Even yesterday Wizzard's support scammed me with the classic bot message, they don't even read what is written in the reports. Today I played in the standard event where I made 13 because I drew in 4 games in a row from the fourth card onwards in identical order 2x reckless impulse and 4x wrenn's resolve, for 4 games in a row, I lost 2500 gold "gaining" 50 gems.
    Now, I understand that actually this thing can happen in a real game, but 4 times…

    8 votes

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    4 comments  ·  Gameplay  ·  Admin →
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  6. Bug: The mana cost may not increase with Talion's Throneguard with Bargain

    Talion's Throneguard; paid Bargain cost and returned Tajic, Legion's Valor to opponent's hand via bounce effect, but did not increase mana cost.

    When I tried it with Sparky, there was no problem, so does it depend on the target?

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Match Making is horrible! It's totally unfair

    I've been playing MTG arena since the BETA, and it's never been so bad in terms of match making.

    I always play with aggro or monster-based decks and 90% of my games were against control or UR decks that are full of magic (which are totally counters).

    I then created a deck that would be anti-magic, a DnT Historic Mono White deck and now I fall 80% of my games against aggro or monster-based decks.

    I thought this problem was only in BO1 ranked matches so I tested in BO3 ranked matches, and the first three games were against aggro…

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Too many hackers/cheaters and no way to report or ban them

    MTGA has always been a cheaters paradise but now every mode is close to unplayable.
    There is not a single mode where you can use standard decks without being matched against a hacker who just rigs the match.
    For the record I like the concept of deck building. But it should be reserved for ranked and super competitive play, where it belongs, with all the butthurts who can't handle losing.
    A "casual mode" would be handy where both players are limited to standard decks.

    1. This is a card game - you never get beaten on skill, you get beaten by…
    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. activated abilities not working

    I cannot use the pop up screen for anything. I cannot activate an ability for a planeswalker. It lets me click on a button, but nothing happens and I time out. It also does not work when I try selecting a land for tapping or activating an ability. It lets me click on the land and the buttons are available, but I start timing out because clicking the option does nothing.

    11 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. mana flood and mana *****

    Today I lost about 20 games because of the mana flood, because the algorithm that works is very good and I quote the email sent by the bot automatically "I assure you that these algorithms, including mathcmaking, shuffling, coin toss, and more have been well tested", It's interesting that he has mana flooded in 4 games in a row with a 22-land deck where the first 13 cards were lands and 4 spells in number.
    If we talk about the mana ***** it's better that we leave it alone, like when today for 3 times I had to play with…

    11 votes

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  11. More Slivers

    As one of the biggest Sliver fans out there I am a bit disappointed that there is such a little amount of them in MTG Arena. I know a lot of people complain about Slivers being overpowered but i feel like there are so many different Sliver cards that not break the game and easily could be added for more diverse gameplay on Sliver decks. I would really love to see more Sliver cards added in the future for more Sliver deck veriants and more fun collecting them as well as fun grinding for them. Please consider the extension of…

    6 votes

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  12. 6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. ban etali

    Ban Etali, it's a fun-killer. Just got one played and duplicated on me, this guy's playing it 4 times and playing all my cards. Not cool, not fun, not interesting, just annoying.

    13 votes

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  14. unable too authenitcate i cant log in game

    game keeps saying unable too authenicate so i cant log in

    7 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  15. Deep Cavern Bat doesn’t give my card back.

    Opponent’s bat captured my Chimil. I targeted their Raven Man with Get Lost, then their bat with another Get Lost. This sequence resulted in my Chimil being sent to the graveyard. No effects to make them lose their abilities were applied.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Mastery XP Not Adding

    I'm at 900 XP and earned another 600 or so through match wins but none of that XP has been recorded on the mastery pass. The game showed the XP earned in the post match report so it should be going through.

    28 votes

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    1 comment  ·  Store  ·  Admin →
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  17. Deep cavern bat needs a ban from standard

    It is ubiquitous in black decks and there should be no ubiquitous cards in a well designed game.

    5 votes

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  18. Cheating

    Sorry but how does this player get to activate his planeswalker's twice, the card clearly stats when one or more of your creatures deals combat damage you may use planeswalker abilities twice. He has no creatures he did not do any combat damage yet they activated them twice. Thats ******* cheating. It doesn't say planeswalker deals damage, or enchantment deals damage its says his creatures of which he has none. Its ******* ******** fix the ******* problem.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. "Discard Card" not working

    When an opponent played a card requiring that I discard a card, I was unable to choose a card to be discarded.

    1. Steps to recreate
      North 100% sure. Player played a card that says "opponent discards a card if you control a zombie", (I forget what card) and all my card light up blue, with an instruction reading "choose a card to discard", however, no matter what I tap, nothing I'd selected. I exited the game and returned to a random card being auto discarded.

    2. Platform: Android Phone

    3. Results: Can't select a card to discard

    4. Expectation: when I tap a…

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  20. Cannot connect to server

    It's really annoying. I cannot connect to the server. It is not possible via iPad/iOS and also via my laptop (PC) /steam.
    Is my account corrupted?
    Please give feedback how to overcome this obstacle.

    27 votes

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