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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9200 results found

  1. Deck Builder Doesn't Allow Card Incrementation

    The deck builder doesn't allow cards to be incremented.

    When selecting a card in the deck builder, a plus and minus icon shows up. Usually, if you have less then the maximum number of the card in your deck, you can press the plus button, and it will add a copy of the card to your deck. However, currently that icon does not work.

    Steps to Replicate:
    1. Log into Arena, and select the Decks tab
    2. Select the + icon to create a new deck
    3. Select any card in your collection to add it to your deck. Add…

    5 votes

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  2. Make an Alchemy-Free place to play only sets like Modern Horizons 3 that are available in paper magic

    I do not want to play MH3 cards on Arena against Alchemy decks.

    There is no alchemy free place to play since MH3 cards are not and should not be in standard.

    Furthering the confusion is the simple fact that a format named "Historic" that is not in any way related to historical real magic cards also has a variant called "Traditional HIstoric" and "Traditional" does not mean "no alchemy" it means "best of 3, not best of 1", which makes no sense.

    So here we are. Somehow name and create an arena format when there are already a billion…

    8 votes

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  3. Frozen game, maybe when switching from wifi to 5g

    Android
    Game froze. I was not able to click attack all or the skip turn button. When I clicked no attacks, the attack all and no attack buttons went away, but gameplay was still frozen. (See screenshots)

    6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Convocação lunar

    Lunar Convocation was not creating a 1/1 bat when I gained/lost life. I would like a refund for my draft. It impacted critically my gameplay

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Deck Validation Failed

    I tried queuing up for Timeless BO3 with a deck that definitely was legal before BloomBurrow, but now when I try to use it I get a DECK VALIDATION FAILED message.

    7 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Game not giving priority on triggers

    On attack, my opponent flickered Skyclave Apparition with Ephemerate. The ETB trigger for Skyclave went off, targeting my attacking World Shaper. Despite having 1 Treasure open and Corrupted Conviction in hand, I was not given priority to sacrifice my World Shaper in response to the targeting.

    The next turn, Ephemerate's Rebound resolved, and when the Skyclave Apparition triggered its ETB targeting another one of my creatures, I was given priority to sacrifice that creature to Corrupted Conviction. I had exactly the same amount of mana available in both circumstances, but was not given the ability to play my card in…

    9 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Tinybones the pickpocket not working

    This is a bug with how Tinybones the pickpocket works (well doesn't work). I was dealing ALL SORTS of combat damage to a player and Tinybones, the pickpocket's ability wasn't triggering. I was supposed to be able to cast stuff from their graveyard. I had mana available and all they had was non-creature spells in the grave.

    12 votes

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  8. Rng

    Fix the Rng I drew 6 land in a row in a 20 land deck and drew 10 lands in a 24 land deck. I could take a pros deck and this still happens. You guys need to make a Public announcement on the state of your Rng because the game is as close to unplayable

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Allow card styles in draft decks

    Given that a part of the MH3 experience on arena is Psychic Frog's hideaway & card styles are available for cards that are common in draft, it's ridiculous to me that the card styles can't be applied to draft decks. Where else would you care about a "Fanged flames" card style?
    WOTC, can you please allow us to use card styles in draft decks?

    8 votes

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  10. Gem purchase unsuccessul -> endless "waiting for the server.."

    Gems can't be purchased. Whenever I click on purchase, the screen "waiting for the server.." appears and nothing happens for ages.

    11 votes

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    2 comments  ·  Store  ·  Admin →
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  11. Unable to log in after update

    Unable to log in after update. Tried logging in, update actioned, then the below message after "waiting for server".

    30 votes

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  12. Product Suggestion

    I got a product suggestion.
    Stop all the stupid ******* endless loops.
    It’s not fun to sit there and watch whoever just downloaded the most recent deck because they saw a build on youtube run endless loops of **** while I can’t even get the ******* mana I need just to play a 3 mana card.
    Fix your ******* algorithms.
    Oh,and shuffle your **** once and awhile…


    7 votes

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  13. You need to fix the shuffler

    Please fix the shuffler!!! I just played 3 straight games in standard with a deck that has a 40/20 split and in each game I drew 7+ lands in the first 6-8 turns. That's a 50% rate and absolutely unrealistic. The thing is busted and makes the game absolutely impossible to enjoy.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  14. Bandit's Talent

    When you dismiss the first Bandit's Talent call to action, (When Bandit's Talent enters, each opponent discards two cards unless they discard a nonland card.) Even if you just have 1 land the game makes you discard 2 cards instead of 1 nonland card even if you are obligated to discard 2 nonland cards

    6 votes

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  15. Pauper and Artisan formats

    Hello.
    Would it be possible to have more pauper and artisan formats?
    Like with each new set rolling in, a pauper or artisan event would be available for that set (or for couple latest sets).

    Not to mention I would really appreciate seeing those for all time, even as non-ranked plays.
    It's just fun to play those:)

    6 votes

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    0 comments  ·  Events  ·  Admin →
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  16. can't sideboard after reconnecting

    I can't sideboard every time I reconnect after a disconnection

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  17. Indestructible bug

    Hello, I'm using indestructible creature. In every tournament I've been in a -x -x doesn't kill an indestructible. I've seen it happen in this game multiple times, and even contacted a couple judges to ask. They've all said it shouldn't die, and I was wondering if it's different on here or an error.

    12 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Non-random RNG + Gaslighting players

    Make the algorithms RANDOMIZE opening hands, card draws, and opponents - be HONEST with players and stop trying to gaslight us. Yes, we know that the algorithms are "working as intended", and that is PRECISELY the PROBLEM. IF they are random (which we can clearly see they are NOT) show us the proof; let's see the scripts and / or the test results conducted by third party companies. That your company only responds with canned messages denying what we can clearly see with our own eyes and compare with experiences using paper products shows how much of a problem this…

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Game closes while playing ashiok

    Whenever I activate the first ability of ashiok wicked manipulator the game stops working and closes, this happened five times now. The match was brawl and I'm playing in a phone.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Matchmaking against the same people

    Matchmaking puts me against the same player with the perfect answer to my deck, and it's so blatantly unfair, it matches me against the same exact player over and over and over again. I'm in gold with the season rolling over, btw. What a totally rigged, and unfun way to do matchmaking. 👎

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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