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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9256 results found

  1. Game crashes anytime I try to play or open the deck creation screen.

    My game can load the main menu and I can click into the store. Anytime I try to click 'play' any specific event or go to the deck screen the game crashes immediately with no error message. I've updates my mac, I've uninstalled and re-installed the game but nothing works.

    5 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Ojer axonil not working with Sarkhan dragon soul +1

    As the title states. Ojer Axonil should make non combat damage from red sources his power. But Sarkhan Dragonsouls plus 1 ability does only the one damage not 4 or whatever it should be based on Ojers power.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Deck filter is inverse

    When trying to filter for card types during deck building the results are inverse.
    I.E.. I swap the deck view to 'horizontal' layout, I click the arrow to expand my deck, I then go to the search bar and type "T = creature" and it removes the creatures, rather than showing all creatures and removing all other card types. This is the same for any card type I try to filter for (artifact, enchantment, etc...)

    2 votes

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  4. Opponent Had -3 Life

    I just played a Standard Match and reduced my opponent to -3 points, but the game continued with their turn whereby the reduced me to -1 and i lost the game. That seems like a bug.
    This was my first game after an update on an Android phone.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Roiing Dragonstorm Borderless Card Style Bug

    I wanted to report a rather annoying graphical bug involving a specific card I use often. As you can see from the attached screenshots, I purchased the alternate art for the "Roiling Dragonstorm" card using in-game gold. When held in hand, it displays perfectly (first screenshot). However, when played and placed on the battlefield, it displays with a rather pronounced and very unsightly black border at the top. This doesn't happen with the regular art. Is this a known issue with certain types of alternate art, or is it normal?

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. bug in hour of devastation

    I played a game of brawl opponent had 3 plainswalkers and 3 of creatures on the table. I casted hour of devastation and it killed creatures with 5 or less toughness and teferi time traveler that was on 5 loyalty it also killed tamiyo, field researcher but nicol bolas, dragon-god that was on 5 loyalty just stayed on board with 5 loyalty. and there was nothing giving it indestructible and even if it did hour of devastation would kill it anyway. what is this kind of bug? is it because the plainswalkers where on 2 level and that level doesnt…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  7. game is rigged

    Have you tried implementing a non rigged system? This is ridiculous. Opponent draws perfectly to every card I play with a counter while not slowing down his game plan. This game is rigged and your employees should all be put in prison. Don't play this garbage. It's worse than cancer.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Multiple Enchantment Room sound bug (again)

    My opponent played multiple Room enchantments of the same room (Grand Entryway) and the "room unlock" sound began playing for every...single...game action.

    This is reversion to an old bug that was with the initial release of Duskmourn about 1 year ago.

    C'mon WotC get your act together! Srsly, don't you have old tests for this and aren't they being run prior to a release?

    This is really slipshod software development.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. Animation timeouts

    When an opponent plays a card that gets triggered over 100 times due to copy effects, this particular card put copies of another into the deck and has a longer animation that has to play over 100 times before anyone can even choose another input. The timeout timer went through all of their time outs, and then started taking my timeouts while I had no option to choose anything. By the time the animation has finished, it's already passed my turn with warning that I'm about to be kicked from the match and then my opponent gets an entire extra…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Lands issue in TLA jump in

    Issue with the amount of lands given in TLA jumpstart event. Used a token and 1000 coins trying to fix it. But my lands vs non lands is way off!

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. standard event not available

    I don't have Standard events no longer available. Is it just me or Wizards decido to remove them?

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  12. midweek magic lands

    I was playing midweek magic jump in today, and I pulled a Toph pack that was supposedly WG and another pack that was mono-G, but when I looked at my cards, there was only one card with any white costs, and it was a hybrid WG cost. So, I have no actual use for white mana, but the system still gave me half of my lands as plains and dual lands. This pack should be updated so that it does not default to a two-color mana base please. Thank you!

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  13. TLA cards don’t appear from Golden Packs.

    After opening eleven Golden Packs, no TLA cards appeared; all selections were drawn from past boosters instead.

    Since I already own all rares from the past boosters, they were converted into Gems.
    Because this differs from the previous description and does not match the expected benefit, I request that TLA be included in the Golden Pack selection and that the eleven Golden Packs be refunded.

    I don’t mind if the Gems and cards I received from the eleven Golden Packs are removed upon the refund.

    3 votes

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  14. Bugged interaction between Kraza, the Swarm as One and Verilax the Havenskin

    I lost a game due to a bug interaction between Kraza and Verilax. Verilax says any damage dealt to it would be prevented but Kraza says that damage can’t be prevented. When Verilax was dealt damage, Kraza even had the red circle around him indicating his effect was preventing Verilax’s effect but Verilax still prevented the game and survived combat.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  15. MTG Arena issues

    When trying to play a deck on MTG Arena with any cards that have “deck can have any number of” is causing an invalid deck error.

    7 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Narset, Jeskai Waymaster Translation - Bug

    "At the beginning of your end step, you can discard a card (the correct way would be you can discard your hand )," please correct this error in Portuguese. The original English card is "At being of your step end, you may discard your hand."

    2 votes

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  17. STOP that annoying voice every time you open the home menu....get rid of it for the love of god

    STOP that annoying voice every time you open the home menu....get rid of it for the love of god

    2 votes

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  18. hand sorting options

    Having options to have your hand automatically sorted by mana cost and/or colors would significantly increase the playing experience. It would probably be best to only do so at the end of the turn or just having a button to sort the hand based on preferences so that newly drawn cards are easily identified but in general being able to keep your hand sorted would make many many things easier and improve quality of life.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Give daily rewards for finishing a match without conceding

    I believe that the perception of the game of Magic (online or otherwise) would improve immensely if rewards were given not just for winning, but for playing. I'm tired of always facing the same old meta decks in standard unranked matches. I want to see these so called "jank" decks and "for fun" ideas, but with everybody's limited time, and life's other priorities, they don't play them because they need to get that gold to stay competitive with their leisure time.

    I'm sorry, but Magic Arena makes it seem like most games of Magic I will play, I'll be up…

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  20. Test of endurance

    Test of Endurance Achievement Not Awarded

    12 votes

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    4 comments  ·  Gameplay  ·  Admin →
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