MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
--------------
If you receive an error message that your attachment did not upload, please check to make sure it is smaller than 50 MB.
3243 results found
-
mutagen token says it requires mana to activate but players are just tapping it without any mana!
The mutagen token says it requires mana to activate but players are just tapping it without any mana!
2 votes -
Saw the top 17 cards in my deck and only 2 lands
Saw/drew the top 17 cards in my deck and only had 2 lands. No I did not muligan. No I did not discard any. I was playing 17 lands in my deck. I think there is a bug in your game with shuffling and statistical odds
2 votes -
Can't access the game after getting kicked while drafting cards for an error of the game
I got kicked while i was drafting and now every time i open the game it tells me i'm not connected and even if i try to recconect or i exit and enter again it doesen't work
3 votes -
Mutagen tokens free
Was playing against a mutant/mutagen deck, and the other player could activate their mutagens without paying any mana.
Help!
4 votes -
Game freezing on android
I've already posted that my game is Freezing but I failed to include it's on the android app.
I've gathered a lot of instances that trigger the freeze such as:
-Attacking
-looking at opponent's hand
-ultima resolving and ending the turn
-Phelia exiling a token
-watching a card on my own hand
-Annihilator sacrificing a token
-trigger from weaver of souls
-opp casting their commander
-Any sweeper
-looting with pirate's pillage
This has been happening at least since Feb 25th (I'm not sure, as I could've given grace that it was my phone for some days), and I'm afraid to…5 votes -
FIX DECK BUILDING JEEZZUS
It’s been a while since you broke the card count/deck details button.
After the TMNT update, changing lands starting crashing the app.
Now IN DRAFT, YOU CAN’T EDIT A DECK BY ADDING/REMOVING CARDS INDIVIDUALLY ANYMORE
You have to leave and re-enter the deck builder and remove cards from your entire draft pool one by one.
And if you misclick once, start all over. Then hope you don’t get the LAND options bug and have to start from the beginning again4 votes -
Bug with Control Magic and Invalid deck
as of today any deck with COntrol Magic in it draws and invalid deck error. tried all suggested fixes.
2 votes -
magus of the moon with ability removed did not remove ability
I unstabled magus and he does indeed have no abilities left.
however all non-basic lands are still mountaints. broken. bug.
2 votes -
pack opening alternate art styles are always marked as 'First'
The pack open interface has a small bug.
When opening an alternate card style it is marked as 'first' even if you have 4X of that very style .2 votes -
Give me my money back
This problem with the screen locking, game freezing, unable to even concede the match has been happening to me since the last update. Now, with absolutely no cards in hand, and no abilities to activate, my timer rope comes up and I'm unable to do anything. I was already upset because of the amount of matches I'd lost during ranked limited play because of this bug, but now I had to restart the client in the middle of a match during the Lorwyn Eclipsed win a box event, and it counted the match as a loss. You are losing my…
4 votes -
food chain
food chain being played in historic. lost twice on the ladder to food chain decks. player NTHBC abusing bug
4 votes -
force of negation and dark depth copies are disappeared
Hi, my non-avatar copies that I crafted of force of negation and dark depth are disappeared. in fact my decks are invalid at the moment.
can you help me?
thank you4 votes -
Disrespectful MTG Arena Customer Service Agents closing my tickets without explanation or resolution
Disrespectful Customer Service Agents closing my tickets without explanation or resolution - Where to report apart from their own platform?
Any request I create, are automatically closed now and tagged as "Solved".
1 vote -
Cards removed from deck list
I opened up my deck lists today & found multiple Brawl deck lists with cards removed from the deck without telling me which ones are invalid or why.
The message I got when opening these lists only said there was invalid cards that were auto-removed, not what those cards were.
3 votes -
Play 3 cars then game uses my timeouts as though i am not playing.
I play three turns then games freezes not allowing me to play then uses my timeouts so i lose. It has done this mostly on opponents turn. No matter what i press nothing happens. I have rebooted, performed uninstall / re-install, and performed local repaiar with no results. Please help.
4 votes -
cant sacrifice map token
When I try to sacrifice a map token or really it seems sacrifice anything the game freezes. Only when playing on mobile, for me iOS. This has been consistent every time I try to sac something since the TMNT update last week. It does not happen on PC but most of my opportunity to play this game in on mobile.
4 votes -
4 votes
-
MTG Arena
Using mobile platform on an android phone with up to date client. Game freezes during bot matches. It happens always during the bot's turn. It will look like Sparky is trying to make a decision, but will never advance. I have waited until the app times out and restarts. I have not tried to replicate this on PC so I do not know if it is mobile only.
4 votes -
Server ko
Server ko this morning..impossible login and play.
Yesterday a lost a draft for the same reason4 votes -
Force of Negation--banned or not? Where did the good art go? And my wildcards
My Force of Negations got taken out of my Historic Deck, and I got a notice saying that it was banned in Historic. I thought it just got unbanned in February? When I searched for them the versions I had are gone! No refund for my wildcards. The only version to craft now is the ATLA version which has straight-up terrible art. Is it banned or not? If so, can we have a refund for our wildcards? Thanks :)
4 votes
- Don't see your idea?