MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3229 results found
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Mana
It seems maybe one out of 20 games I get access to more than 2 mana and have any shot at casting anything. No matter the deck, card draw, mulligan, anything. I have decks absolutely embarrassed with mana count and blue decks that are full of cars draw and when I play multiple games and don't get more than one mana it really seems like the algorithm is completely broken. Why would I want to put money into a game that's broken?
2 votes -
Bug Paying for Spells with both Convoke and Phyrexian Mana
Same issue if casting spells exiled with hoarding broodlord and also paying phyrexian mana with k'rrik son of yawgmoth. Unable to upload video of bug.
2 votes -
Arena not working
Matches are not loading right now. It will sometimes match you with an opponent but not always and when it does the game is just frozen and will not even let you concede
5 votes -
Omniscience Draft never starts
Playing on PC, whenever I initiate a game in omniscience draft, I am paired against someone... and then there is eventually a timer that goes down to nothing without me having been given an opportunity to do anything like accept my hand, let alone take a turn.
It is my opponents timer (I think), but it does not result in a draw or victory for me, just stays in that state until I eventually close the game. When I reopen it, there is no loss or win for me, and the same thing happens the next time.3 votes -
Freezes
Havent been able to play a game for 2-3hrs. The game just freezes every time I try to start a new match.
5 votes -
premier draft event disappeared after drafting
I'm on PC, paid 1500 gems for a TLA premier draft, drafted all cards as normal but received an error when trying to save my deck. After restarting client, TLA Premier is no longer in the events list and my gems are presumably lost.
3 votes -
event not appearing
I was playing in a premier draft eventn when the queue suddently stopped finding matches. The event also disappeared all of a sudden.
5 votes -
Braw Challenge Game Stopping
While playiing the Brawl meta game challenge tge game either didnt start after mulligan decisions or it just stopped midgame with no rope
restarting the game and machine brought be back to the game but when starting a new game the error occured again
this happenend around 4 or 5 times
5 votes -
Blank board on game start after disconnect
PC - standalone client. I was disconnected after AFK-ing for about 20 minutes during a quick draft event. After reconnecting, I entered a game and the board was just blank. I was never shown the opening hand of given options to mulligan. The timer started to run but when it reached the end it just stayed there indefinitely. Adjusting settings had no effect. Eventually, I emoted and that triggered a reconnect which brought me back to the event screen. Game result was null.
4 votes -
After hitting the "Play" button, goes to match but nothing happens
Quick Draft FF. After hitting the play button, goes to the game screen, shows opponents name and avatar, but nothing happens, cannot do anything, cannot even concede. Play on PC
5 votes -
MTG Arena Status - not working
The website https://magicthegatheringarena.statuspage.io/ is not working probably. When i go to the website, it tells me "All systems operational", even though they are not. The Avatar Premier Draft game I was just playing crashed, and now I cant enter a new one. I have seen others complain about it. Still the website says that there are no problems...
5 votes -
My Playing Cards are not Rendering right how do i fix ?
If i go onto my decks and view my cards they are not rendering right. How fix pls. P.S Nur liebe
4 votes -
Bug with adept watershaper
I used Abigale to give a creature flying and lifelink, when in attacked with it I had adept watershaper on the battlefield it didn’t get indestructible even though it was tapped, it cause me to lose the game. There is a bug with one of these two cards. It was during a draft. Id like for my gems to be refunded for the draft
3 votes -
New Set Quests Completed Early
Hi, I played some Arena this morning thinking that the three quests I had sitting around were quests from previous days, so I completed them to make room for the new quests given upon the release of a new set. The ECL Mastery had already expired, so I got no XP at all; just now, I logged back in, and I do not have 3 new quests, so I am 1500 XP behind on my TMT mastery pass for no reason at all. Why would you grant the quests early so that players can make the mistake of completing them…
2 votes -
Cards being placed on opponents side or in one big mass in the middle of the playing field
Playing on Android. When I am forced to "reconnect" due to whatever issue, either the playing field will show up extremely glitchy, or my cards are placed in the wrong spot, and so are my opponents. Which leads to it being impossible to see what's going on. The most recent time it happened, I even closed the game and cleared the cache, after getting kicked in the middle of a draft.
2 votes -
Sneak implementation
When casting a card that has Sneak - but doing it during the normal casting phase, not in middle of an attack - I should not need to agree that I do want the normal version, it should just cast normally. The Sneak option is shown, but grayed out. This is an unnecessary step. It's one of several instances of the player repeatedly being offered options that don't make sense in context. Awesome game overall, very impressive; could stand a few tweaks, like any great deck! Thx
2 votes -
Foot Elite with Raph and Mickey ability
I ve played Raph & Mickey which brought Foot Elite into play attacking and not triggered Foot Elite ability to give +1 +0 undestructible
1 vote -
Sokka's Haiku unable to cast during Omniscience Quick Draft Event
Sokka's Haiku was unable to counter Crashing Wave in the Omniscience Quick Draft. The card did not highlight to indicate it was a "potential" instant-speed response but other cards did highlight. I tried to drag it out anyway and it would not cast the spell.
4 votes -
the card wish is bugged. it will not let me play a card from exile
the card ´wish´ is bugged. it will not let me pick a card from my sideboard
3 votes -
I p
Purchased the Leonardo sleeves from the Mastery pass, but haven't received them nor are they showing up in my sleeve list as usable.
2 votes
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