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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9560 results found

  1. Bug Report

    Bug... I think.

    Playing on Android via app.

    The last match i played resulted in a loss, there were no cards stating a win condition on the field. The opponent was at 19 life while I sat at 21. They had milled alot of their deck, down to 15 cards. Then activated a series of land abilities, the last of which seemingly triggered a win for them... I can only provide a screenshot of the board as it ended.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Game freeze when Sparky chooses damage ordering

    I block a creature with two 1 1 tokens. Sparky can't decide on damage distribution.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Death by Vanilla not triggering with Lazotep Behemoth

    I had that and Yargle, Glutton of Urborg as the only creatures I cast but no achievement when I won.

    4 votes

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    1 comment  ·  Events  ·  Admin →
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  4. The death by Vanilla achivment does not work. I won a game with only a vanilla creature and I did not receive the death by Vanilla

    Death by Vanilla does not work. I have now achived it twice, first yesterday and now today after you said the bug was fixet. I did neither get the Class of 93 progress either as I dealt damage with Yargle. If an achivment does not work you have to remove it. Now one assumes it works and wast time playing stupid decks.

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  5. Karakas & Overlord of the Balemurk

    In the powered cube I lost the game because a bug in my opponents favor. With lethal in a turn I attacked with creature and had Karakas to bounce their Overlord of the Balemurk, but Karakas would not activate/target/recognize Balemurk as a Legendary Creature. I assume bug is Karakas sees it as a legendary enchantment vs legendary enchantment creature.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Hola soporte, he visto las prohibiciones de hoy y habéis canjeado los comodines del formato Standard, pero no los del formato Brawl.

    Hola soporte, he visto las prohibiciones de hoy y habéis entregado los comodines del formato Standard, pero no los del formato Brawl y para ser justos, al menos, debería entregarse un comodín por cada carta prohibida en este formato. Ídem con el resto de formatos, aunque creo que no tengo ninguna carta en mi inventario de estos otros formatos si ignoramos las infrecuentes... :--(

    2 votes

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  7. Mine Collapse bugged

    I encounter the following bug. A had a mine collapse in hand and a mountain in play but the system refused to let me cast it during my opponents turn on their Nissan who shakes the world. Other permeants in play were zuran orb, sentinel of the nameless city, a map token, laelia, the blade reforged and inti.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. Invoke despair with shelter by ghost

    I played invoke despair against an opponent who had a sheltered by ghosts attached to their creature. Instead of the creature leaving then looking for an enchantment the game chose sheltered by ghost for the enchantment. And I only got to draw one card instead of two.

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  9. Nia, Skysail Storyteller

    In my game of Powered Cube, my opponent played a Nia, Skysail Storyteller. I bounced her with my Teferi, Time Raveler. In a later turn, when he cast it from his hand, it entered the battlefield as Nia, Fabled Skyclimber, when there was absolutely no reason for that to happen and I went on to lose the game

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  10. fleem

    Had preordered mastery and packs before OM1 launch, still have not received Fleem cosmetics as of Oct 4th.

    4 votes

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    0 comments  ·  Events  ·  Admin →
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  11. opponent stack.

    My opponent filled the stack with over 200 triggers so I pushed the resolve all, the game ran through my timers while i was unable to respond to my opponent. using all my timers resulted in the game not allowing me to respond during combat. The game becomes highly abuse-able if some?one can control there opponents timer. If i click auto-pass and have zero control of game actions, how am i using my timer?

    4 votes

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  12. Trample Jumbo Cactaur Diamond Weapon Soft Lock

    I lost a game due to a timeout because of an interaction with a blitzballed Jumbo Cactaur fighting into a diamond weapon. I had to assign damage and there wasn't any way I could click 10,000 times to assign all the damage. I was not able to click into the damage box and type it in, and it wouldn't let me click 'done' at all.

    I lost a draft because of this in a totally won game. It really bummed me out. It seemed like this is a pre-existing bug too. Sucks that I paid money and lost because of…

    6 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  13. mistrise

    pls fix the mistrise village bug! omniscience players are abusing it! the card says ' the next spell you cast' not 'target spell'!!!

    8 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  14. My set collection section has a mistake

    In my "set collection" section there's a mistake, in particular in my Final Fantasy collection I completed the uncommon cards, I have at least 1 copy of the 109 uncommon cards but the summary shows that still 1 card is missing. This should have been an error happening when I crafted the last uncommons that I was missing using my wildcards. Even if I go to the "collection" sub section and I filter Final Fantasy set, uncommons and not collected it shows nothing (images attached as proof) and also if I count the uncommons one by one I have 109.…

    7 votes

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  15. Arvad, Weatherlight Smuggler does not trigger when decayed Zombies from Jadar die in combat in brawl

    Description:
    Arvad, Weatherlight Smuggler does not trigger at the beginning of the end step when a decayed Zombie token created by Jadar, Ghoulcaller of Nephalia is sacrificed at end of combat after attacking.

    Expected Result:
    Arvad’s ability should trigger at the beginning of the end step because a creature died this turn.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. No daily deals in store today

    There is no daily deals in the store today. I have had this come up in the past and wanted to make sure this wasn't happening again.

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  17. Bug: Progenistus can be removed from the game without a sacrifice effect

    Just ended a match using Progenitus and someone played a boardwipe to destroy all creatures.

    This shouldn't have even caused Progentius to be sent to the graveyard because it has protection from everything.

    I don't get how a bug this simple hasn't been resolved yet.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. Golden pack progression

    On November 24th at around 11:20 PM, I purchased 10 regular packs of “Avatar: The Last Airbender” using gold in MTG Arena and then opened a Golden Pack. However, from the Golden Pack, I received only one card from the current latest Standard set, “Avatar: The Last Airbender.”
    To confirm, I made the same purchase again and opened a second Golden Pack, but once again I received only one card from “Avatar: The Last Airbender.”
    Normally, a Golden Pack should always contain at least two cards from the current latest Standard set, “Avatar: The Last Airbender.” However, in both of…

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  19. missing packs and foundaation dupplicate protection bugs

    I did buy 9 foundation packs and when I opened the 6th one I get a 20gem with message "I have all rares of foundation" but I am missing +100 rares
    I did exit arena and post it on reddit
    when I reconnect arena my last 3 foundation packs are missing/lost

    https://www.reddit.com/r/MagicArena/comments/1pwujjp/foundation_packs_not_duplicate_protected/

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  20. Priority auto passed in situation where I had 2 very important plays

    I played Screaming Nemesis, leaving 2 mountains untapped. The opponent responded with Inevitable Defeat on it. The game did not give me priority to cast Fire Magic or Torch the Tower, which I would have targeted my own Screaming Nemesis with. I don't see anything in Inevitable Defeat's wording that indicates it I should not have been able to respond with an instant of my own, just not a counter spell. I do not believe I passed or had auto pass on. The game basically treated Inevitable Defeat as if it had Split Second.

    1 vote

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    4 comments  ·  Gameplay  ·  Admin →
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