MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3198 results found
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couldnt play counter- have log file- dont know how to do this - should have been able to counter creature spell- mac
I should have been able to counter creature spell but could not for no reason i could see. i clicked "log files" and have a mac
1 vote -
Was not able to Counter One ring damage trigger
Was not able to Counter One ring damage trigger. Tale's end lets you counter trigger ability. I was not able to counter the ability to deal damage to me. The client would not let me. I even hit control to try to stop. If you have a counter spell the client automatically pauses game when someone casts a spell. If you have tale's end the game should pause to let you counter triggered ability.
1 vote -
Hare Apparent, and "any number of cards named .." cards should be banned in Mid Week Magic Events.
We've all been there. Excited to try out a new format, and then you're just matched with one of THOSE decks. Hare Apparent is currently the worst offender because it's easily obtainable in Foundations
"a deck can have any number of cards named ..." should be banned from Mid Week Magic, because nobody is happy to see how their new deck pairs up against the kid who couldn't be bothered to do their homework, or research anything, and throws out the hare minimum to get by. Sure it's interesting to face it at other casual times as a rare challenge,…
1 vote -
Reocurring Server disconnection mid game
I play on android. Playing Ranked Brawl with Cruelclaw and opponent was playing Kuja, Genome Sorcerer. Every time he transformed Kuja, the server would disconnect. Repeatable bug in the same match. My android won't capture the log for some reason. Please look into it
1 vote -
Spelling error on match waiting screen
While waiting for a match to load, different quotes scroll through on the waiting screen. One references Krang, Ultrom Warlord, but this is a misspelling. It should be Krang, Utrom Warlord.
1 vote -
pet
there is a fairy pet that constantly flaps its wings that is extremely annoying , I have emotes and special treatment cards disabled so it's only normal cards yet I can't do anything about pets which I don't want to see/ interact with.
1 vote -
1 vote
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Bug with ashaya and unable to scream
Had just played unable to scream on Ashaya removing all abilities. All enemies creatures remained lands and when I used cyclonic rift therefore did not go back to hand. When Ashaya dies the land type on creature is removed so I assume when you remove her abilities it should as well. There is a similar post about someone removing her abilities with another card. I don't know every bit of the rules but it would make sense if she and all other creature lost the land type because its an abilty that she provides right.
Sorry I dont have a…
1 vote -
Massacre Worm not working as worded/intended. (pc)
I played Massacre Worm, and 2 of my opponent's creatures died. Instead of my opponent losing that life, I lost it and therefore lost the match due to only having 4 life left. I don't have any evidence to show, because I didn't know it was going to happen this way. I only ask that someone fix the way it works to actually work as worded. Thank you.
1 vote -
high prefect moracant and maralen fae ascendant
when the blight trigger it locks the cards on the side of the screen
2 votes -
wrong pack in mastery pass
I got 3 Edge of Eternity packs from the mastery pass, but the picture showed pictures of Lorwyn packs. Is there a way to get the packs swapped to Lorwyn instead?
2 votes -
Mythos of Nethroi bug
When playing Mythos of Nethroi after the new update, the game won't allow you to pay it's GW cost to destroy any nonland permanent. Instead, it only gives you the option to pay 2B when targeting a non-creature permanent, and gives you the option to pay with GW only when targetting creatures. I play on PC, and I have Log attached of my last game where I tried to use it on a planeswalker and it wouldn't give me the option.
2 votes -
Mastery reward amounts incorrect
When you right click the mastery reward and increase the automatic leveling option where you pay diamonds for levels, when you have a mixed reward 'ie 600 gems and EoE boosters' or '4000 gold and Lorwyn boosters' it shows 600 EoE boosters and 4000 Lorwyn boosters instead of the correct values at the bottom of the screen. This is clearly incorrect but could be very misleading to newer players.
2 votes -
Deeproot Pilgrimage not generating tokens correctly during attack step
When tapping Merfolk to attack Deeproot Pilgrimage only puts out 2 tokens regardless of the number of Merfolk tapped. In the accompanying image you can clearly see there are 7 non token Merfolk (one is a Changeling Enchantment)
that were tapped during my turn yet only 5 tokens with summoning sickness were produced. Three were produced prior to the attack step and 2 were produced when the creatures were tapped for attack.1 vote -
Mastery Pass Level Boost UI Issue
Hi, I noticed that the Mastery Pass level boost was displaying extremely large numbers of booster packs (see attached image). I spent 6,500 gems to test whether this was accurate, but only received the normal number of packs.
Since this appears to be a UI error, is it possible to receive a refund for the gems spent?
Thanks
2 votes -
Product suggestion
Ok arena. I have been noticing and begun documenting the streakiness of the app. When you win, you win better than 80% of your games. But when you lose it’s better than 90% losses. I either play cream puffs or mythic level people disguised as platinum rank. Please work on your matching up of the competition better. Sometimes I am ready to just delete my accounts and move on from this cause the streakiness makes it NOT fun. I have 4 accounts to try to earn gold to draft as much as possible, as I really am not interested in…
1 vote -
MTGA.exe is not responding during Win11 PC PickTwoDraft
During a PickTwoDraft, on PC, Win11, the game crashed multiple times, and after I reopened it, the turn already advanced and I lost the game and ranking. "MTGA.exe is not responding" appeared several times, and "MTGA - Unity 2022.3.62f2_7670c08855a9" appeared once. I don't think I can give the steps to reproduce the bug. Just play until it crashes. Is there any way to determine why it crashed?
I also can't submit this message with the 3.1 MB .log and the 2.8 MB png or 0.3 MB jpg. This page says "Sorry, we couldn't submit your request."
I'll try to submit…1 vote -
レアワイルドカード
1700円のワイルドカード4枚セットを3つ(5100円)購入したのにレアワイルドカードは4枚しか反映されなかった。
2 votes -
Exploit, please explain what is going on here if legal- Infinite colorless mana battery with no visible means of producing mana
Upload started from the first Ugin and I could not explain what was going on from a gameplay standpoint. Everything just cost 0.
Please explain if this was legal, I included the graveyard(nothing in exile) and could not make sense of it.
The mana used had no visible means of producing this result (at the beginning)
2 votes -
Avatar: The Last Airbender Infinite Loop
A player can create an infinite loop using "Appa, Steadfast Guardian" "Aang, Swift Savior" and "Airbender Acension." I believe they could theoretically keep the game going on for forever if they so wanted. They can also create infinite 1/1 tokens using this loop. This exploit, mechanic, what have you, is not fun and ruins the gaming experience.
3 votes
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