MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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6194 results found
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Network Error
Network Error while going to the final stage on Color Challenge. Cannot finish any challenge.
13 votes -
Server Connection Issue
I was casting Shivan Devastator, when the connecting to server screen popped up right before I could select a value for X. Once the server reconnected, the Shivan Devestator remained suspended as shown in the attached screenshot. Previously I had cast a Time Warp I had gotten from Key to the Archive, after attacking with my Ancient Copper Dragon so I could get the treasure tokens to cast the aforementioned spells. Had there not been a server issue, I would have won the game right there, as the Time Warp would have allowed me to attack again. Instead, I almost…
11 votes -
GreError
I had ~8 tokens of Ratadrabik + 2 tokens of Teysa Karlov as well as:
Sheoldred, Trostani Discordant, Lurrus, Kethis and Old Rutstein
when the opponent casted Blood on the Snow which got the stack up to ~254 or 256 and ended the game on a draw due to some 'GreError'10 votes -
connection lost
Connection keeps dropping; Connection Lost
The MTGA client was working just fine. I played a few BO1 matches with no issues. Then, in the middle of a game, it started freezing. At first it was momentarily, then it froze altogether and I got the windows "program not responding" message. Since then, I've been unable to establish or establish and keep a connection to the server. I've tried a number of resolutions:
1. Restarting the client.
2. Restarting my machine, then the client.
3. Uninstalling MTGA, then reinstalling.Nothing has worked. The furthest I've gotten was MTGA started downloading all of…
19 votes -
Ban ALL Infinite Combos
Ban ALL infinite combos. Theyre virtually impossible to counter once they start. They undermine the integrity of the gameplay by completely changing the rules of the win scenario.
Using an infinite combo is like a spoiled rotten brat youre forced to play with as a kid because your mom is worried because they have no friends.
The Brat triumphantly yells, "I Win!" You ask for logic or reasoning and their response is, "just cuz!"And you wonder why you dont have any friends. Winning with an infinite combo is a cop-out for somebody who cant see the game thru to…
28 votes -
Daily Quest Progress Stuck
Multiple Daily Quests progress stuck even when conditions are met.
144 votes -
Frozen during draft match. Lost match.
Any way to be compensated for lost match?
13 votes -
game crashes
My game often crashes, leaving a black rectangle on my screen, almost always while in a match, but once while in the store. Sometimes when it crashes it crashes my whole laptop. The game crashes for me about every half hour
11 votes -
Brawl Friend Challenge
what is going on with the brawl deck in the Friend Challenge mode. Can't play brawl against my friend any more
142 votes -
The game keeps bugging out, freezing and disconnecting
First, the game wouldn't let me start a match, saying my deck was invalid when it clearly was not. Then, I relaunched the game, which caused it to bug out completely and tell me I have to complete the color challenges to unlock more game modes.
Finally, I logged out and logged back in which made the game functional, but only until I started a match, at which point it kept freezing, loading, bugging out until it eventually just froze permanently and I hate to force quit it.
Just thinking about how I spent over 100 bucks, 50 of which…10 votes -
card frozen on stack
Playing on the iPhone (11). went to cast elite spellbinder and the game lost connection for a second. when it re connected the spellbinder was stuck on the stack position. play proceeded normally but I could not interact with the spellbinder. it would highlight blue at the start of my turn like other cards in your hand you can cast, but then it would go away if i did anything. card was still on the stack when game ended.
11 votes -
Scute Swarm Bug
The game times out on you if you reproduce too many scute swarms with a life gaining card like Prosperous innkeeper. I timed out because I made 175 scute swarms plus added those life counters and it would not let me skip the scute swarm making graphics or move onto my next step. So it prevented me from attacking to end the game and then from taking another turn until my timer expired.
31 votes -
Bug reporter
I can't report a bug. I went to submit a request, I click "Report a bug or submit feedback (Powered by Uservoice)" then about 3 seconds later I am redirected to. https://feedback.wizards.com/forums/918667-mtg-arena-bugs
I am also trying to report a bug that says "Deck contains cards not in your collection." But I only use collected cards and nothing is marked red.
15 votes -
Compensation from Mana ***** to Mana Flood
As a player I enjoy playing draft on Arena. What is an absolute disaster to the experience is when you have to hope that you don't get flooded with mana or screwed with mana during game play. I can understand ever so often this happening, because it happens in real life. My last game played today was the absolute worst case I have ever seen of mana ***** since playing magic. 17 land deck and the entire game I drew one outside of the two I had in hand. My next draw had a 68% chance of drawing a land…
27 votes -
Explorer Brawl please
Brawl without all of the digital card nonsense. What a treat that would be.
18 votes -
alchemy
As someone who has played almost every day for the past year and poured $1700+ into my Standard and Historic collections, the Alchemy changes in Historic make me regret ever playing Arena. Out of 20+ Historic decks only two were playable without swapping for rebalanced Alchemy cards, when they're not even the most broken cards in the format.
I got into Historic because I was a kitchen table player in paper and wanted a more challenging and interesting format closer to what I was use to without using the unsightly and annoyingly cumbersome MTGO platform. Now I can't even escape…
65 votes -
Asset Error Detected
Started a new update and all i get is a reoccurring "asset error detected" over and over again. I am using PC. I Have tried to do what this guide says to no effect:
Allso tried to do what this work arround guide without any change:
https://old.reddit.com/r/MagicArena/comments/g3ynsq/checking_for_updates_workarounds/
24 votes -
Game is not fun anymore
This game is not fun anymore. I enjoyed it for a while until something happened in these last few months. Everyone plays the exact same decks with the same cards which cost a fortune and are annoying and awful. They basically just stop people from playing anything for enough rounds until they have enough mana to play a wipeout spell. It is extremely frustrating and not at all what this game is supposed to be, or has ever been, paper or otherwise. The new expansions haven't helped. Alchemy hasn't helped. Now Historic is going by the wayside.
If I wanted…
33 votes -
Bug: Ranking up not working
I am playing on PC and after winning three battles in "standard ranked" my rank wont go up.
Loading screen appears after battle "waiting for server" and rank progression does not load up.
I closed and started the client again, but did not solve the problem.
Log attached.
72 votes -
Scute Swarm triggers skipped my turn on mobile
On mobile so no screenshots but opponent played scute swarm and managed to get 250 tokens out plus ~200 more triggers. Game lagged some while tokens were being generated and the remaining triggers resolved. By the time all triggers were resolved it was my turn and then immediately when to opponent’s turn and attack phase. Never showed a rope for me or my opponent. Game should not penalize me for my opponent creating so many tokens. If the token limit is 250 in game then why do any token-creating triggers need to resolve after the 250 is met? Honestly Scute…
19 votes
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