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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9370 results found

  1. I need support!

    For over a year now, I have been trying to inform Wizards of the Coast that there are very serious shuffling issues in their program, but unfortunately, they are not listening. For more than a year, customer service has continued to copy and paste the exact same message to the point that I am desperate; I have lost countless drafts due to the classic issue of drawing 12 lands in a row over 3 consecutive games, and no one from the technical team wants to listen to me. I hope this is the right platform, because we are at the…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Tonberry deathtouch did not kill 6/6 dinosaur with Trample.

    I had a Tonberry and I blocked a 6/6 Dinosaur with Trample and the dino didn’t die after damage effects took place.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Lithobraking doesnt create the lander token

    it didnt trigget the create lander to sacrifice it.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  4. Card Not working correctly

    Gideon of the Trials first ability, +1: Until your next turn, prevent all damage target permanent would deal. When cast on a creature and that creature attacks and is blocked by a creature with the ability that says "any damage done to it is dealt to the opponent instead" should not cause any damage to be done to the opponent as all damage done by that creature is being nullified by Gideons ability.

    Fix this! It is a bug that is being abused by at least three players. I know because I have faced all three of them and it…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Start putting expensive upkeep costs on creatures

    They're all way too strong to justify not having an expensive upkeep cost to balance them out.

    2 votes

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  6. leyline of the void and dies

    My opponent in a ranked match killed me with dies triggers when i had leyline of the void in play. Per official rules none of their cards die and so none of their dies triggers occur. Please fix this issue and award me the pips i would have for winning as this issue clearly prevented me from doing.

    1 vote

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  7. ARENA FREEZING AFTER UPDATE (DAY 3)

    A few days ago Arena did an auto-update 11GB (which is strange as I've already updated for EOE).
    Since the update ARENA has been frozen, I can load the page and get to the game menu, but clicking on anything freezes the system up.

    This is a Macbook platform issue.

    Please fix soon it's been three days...

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. ARENA Freezing (DAY 3)

    A few days ago Arena did an auto-update 11GB (which is strange as I've already updated for EOE).
    Since the update ARENA has been frozen, I can load the page and get to the game menu, but clicking on anything freezes the system up.

    This is a Macbook platform issue.

    Please fix soon it's been three days...

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Repeated in-game disconnects resulting in immediate game losses

    My games have repeatedly been disconnecting and bringing me back to the Arena game launch home-screen with no chance to re-enter the game. Prior disconnects (in the past) were server issues and I could at least Ctrl-Alt-Del to close MTGA and quickly restart the client to get back into my game (sometimes burning a timeout or two). These latest disconnects are immediate and result in game losses (including at least one ranked B03 Traditional match).

    4 votes

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  10. Mastery pass reward level 49

    Mastery pass level 49 did not give me mythic card reward. I received a common card :/. Please advise

    2 votes

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    2 comments  ·  Events  ·  Admin →
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  11. Sparky's Challenge No Reward After 3rd Win

    Noticed "Sparky's Challenge" in the events tab, and had time to kill so decided to play it. Got 2 victories rather easily, and collected a card reward after each. However, after my 3rd victory I was taken directly back to the home screen with no "random cosmetic" reward, and "Sparky's Challenge" completely gone.
    I manually checked my cosmetic inventories one by one, and nothing new is present. Tried closing the game and reopening it and repairing the files, still have the same issue.
    Feel I was robbed/cheated a bit. Not cool.

    5 votes

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    0 comments  ·  Events  ·  Admin →
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  12. Mill-licious Achievement

    My opponent actually lost by drawing from an empty library, it did a different animation on their player avatar or whatever, and I didn’t get credit for the achievement. It’s so hard because people usually concede before losing that way and I finally got it and it didn’t work.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Crash When Playing Job Select

    Every time I play a job select equipment arena crashes. It only happens when I play a job select equipment (not my opponent). After the crash, when try to rejoin my client continues to crash.

    I am playing on Android on a Pixel 9. I've reinstalled the app and don't know if that has resolved the issue. This has cost me two losses in a premier draft.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  14. Rare Wildcard in Mythic Pack

    A Mythic Pack, if it costs more, should not contain a rare, even if wildcard, in the final slot. Im not sure how this is a thing.

    3 votes

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    0 comments  ·  Store  ·  Admin →
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  15. Arena sideboard draft on mobile

    The way mobile drafting worked for a long time was that when you had your sideboard open and drafted a card, it went to your sideboard. If you didn’t it went into your deck. This was great. For a while, the way it’s worked is that it instead depends on the state of whether your sideboard is open during the previous pick

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  16. Mobile drafting to sideboard not working correctly

    The way mobile drafting worked for a long time was that when you had your sideboard open and drafted a card, it went to your sideboard. If you didn’t it went into your deck. This was great. For a while, the way it’s worked is that it instead depends on the state of whether your sideboard is open during the previous pick

    3 votes

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    0 comments  ·  Events  ·  Admin →
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  17. Suggestions

    Limit deck size to no more than 101 cards
    Implement requirements to enter ranked mode
    Have separate ranks for the different constructed formats
    Give us a proper eternal format on arena. No historic and timeless don’t count

    Timeless restricts tribals trickery which is legal in pioneer but pioneer bans half the relevant cards
    Both historic and timeless allow alchemy cards.

    Effectively making it so that anyone who wants to play mh3 cards is forced to play against Garbo 250 card decks running seek lands and forcing you to watch naked dancing goblins tweak until you lose to time out. Garbo…

    1 vote

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  18. No rewards

    I had done a quick draft event this morning. I think it expired this afternoon but I did not get the rewards from winning a few rounds.
    Through the omenpath.l quick draft from 10/14/25

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  19. Niv-Mizzet Supreme doesn't apply Jump-start correctly

    Niv-Mizzet, Supreme doesn't apply Jump-start correctly to spells in your graveyard.

    A card like Far // Away is 2 colors in the graveyard, but on the stack is only one color, and when being evaluated for being legal to play it should be illegal. Arena allows you to play Far or Away from the graveyard with Niv-Mizzet, Supreme out.

    A card like Push // Pull is 3 colors in the graveyard, but on the stack is exactly 2 colors, one half or the other. When it's evaluated it should be legal to play.

    In both cases the Jump-start ability is…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  20. fleem avatar description

    The new fleem avatar is missing a description for me. This may be a bug. Vivien for comparison

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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