MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3294 results found
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Sparky
Just get rid of sparky. It's not a hard app to use. My 5 year old figured it out. Sparky is annoying and there is no way to shut off her voice yelling at me every time I open the app or leave a game. I'll try and log in once a week until she's gone.
8 votes -
Get Alchemy cards out of my magic!!
Get alchemy cards out of Historic. Alchemy absolutely sucks to play against. I do not like having my deck "heisted." Every third deck has that stupid blue bird that "conjures" the junk nine into my opponent's hand. Hey! Let's wheel 16 turns in a row. So fun!! SOOO MUUUCH FUUUN!! And it only takes 20 additional minutes! As I type this note and "play" historic, my opponent has played ONLY alchemy cards so far. The entire graveyard is nothing but alchemy cards. This is not fun. Get these stupid cards OUT of my magic the gathering. Make a separate league…
3 votes -
Bug
My game freezes after i play a card and cannot play anymore, i deleites the game installed again still happening lose some games because of ir cant go back on time after restart the APP to play
5 votes -
Morcant blight not triggering Lasting Tarfire
Used Hovel Hurler's ability on a Gutsplitter Gang. Opponent had a Morcant on the field and flashed in the 4/2 reach elf. Morcant triggered, and I put the counter on my Gutsplitter Gang. At the end of the turn, my Lasting Tarfire did not trigger, though I put a counter on a creature.
6 votes -
mtg arena unable to join event try again later
mtg arena unable to join event try again later
PC, iPad
can't join any game, any format5 votes -
I got locked out of gane i had won
I got locked out if a gane i won
3 votes -
game freeze
le jeu bloque pendant mon tour, tout est accessible mais aucune action possible.
je perd le match et du rank en meme temps
c'est abusé et plusieur fois par jour
je joue sur android5 votes -
Games still freezing
I have only played two games so far today and the server has frozen 2 out of 2 games. When will it be corrected? If it doesn’t get corrected, how do I request a full refund for every dollar I have spent on an unusable product? Do I have legal recourse to get a refund considering I made purchases in full faith that the platform would be functional?
4 votes -
Match crashes after sacrificing something
I'm unable to play MTG Arena in my Android device because it crashes always when I or my opponent are sacrificing something (Clues, Movilize tokens, Treasures, Evoke, ...). The game freezes and my timer goes on without chance to respond or even surrender the match (the button just disappears after trying to surrender).
5 votes -
MTG Arena Unplayable on Xiaomi 13T Pro After TMNT Update – Unreadable Text, Lag, Freezes, Lost Progress
I’m playing on a Xiaomi 13T Pro running Xiaomi HyperOS 3.0.4.0. Since the TMNT update on Tuesday, MTG Arena has become effectively unplayable on my device. Text and numbers are replaced by unreadable square boxes, and inputs are severely delayed (for example, trying to play cards from my hand). This regularly results in the game freezing entirely or timing out, which directly causes avoidable losses.
This issue has been happening consistently since the update, and it has already made me miss multiple daily quests and ongoing progress/rewards. As someone who plays every day, this is extremely frustrating and has significantly…
5 votes -
Timeout during login
Ich kann mich in meinen Account nicht einloggen. Ich war gerade bei einem Pick-2-Draft und gegen Ende konnte ich mein Deck nicht bauen. Ich habe die App neu gestartet und dann konnte ich mich nicht mehr einloggen. Die Fehlermeldung lautet Timeout.
5 votes -
Frozen in combat step
Game keeps freezing during combat step. Can still interact with familiars but can't take further actions. Please help. I'm on the mobile client.
5 votes -
Game unplayable, freezes constantly
Since the latest TNMT update the game has become nearly unplayable. It freezes multiple times per match. If I’m lucky I can exit and reenter quickly enough, but most of the time that doesn’t work and sometimes the match is counted as a loss regardless. I’m on the lates iPad OS. This is a serious problem you need to fix immediately. Can’t imagine I’m the only one affected. I am not going to risk putting any actual money into this game until it is fixed as it is too much of a risk that I’ll lose because of this bug.…
5 votes -
Game glitching out when clearing the stack
Game thinks it's my action but cards are still sitting on the stack and it doesn't allow me to do anything except talk to my opponent. Has happened repeatedly since last patch. Android.
5 votes -
Animation Freeze, unable to interact with gameplay
Playing on Android tablet (Samsung A8).
After most recent update (ninja turtles update) my game began freezing frequently during ability activations and triggers. I am still able to interact with some elements on screen, like the emotes, and the settings cog, but the battlefield animation would remain stuck on the next-to-resolve ability and the pass-turn buttons would not function. The only way to fix it is to concede, or force close the program and reload, by which time my turn timer has run out and I am disadvantaged in my match, likely to lose anyway. It seems the freeze is…
5 votes -
Freezing
Twice in two days the game partially freezes. It appears to happen just after combat resolution.
The game acts as though it is waiting for me to do something, my timer starts, but there is nothing for me to do. I try to reclaim the game by using the " report a bug" and "repair game files" but last time it was too early in the game so I didn't have enough timer saved up, resulting in a loss.6 votes -
week 2 of client stuck on "waiting for server" spiel
OS:
macissue:
as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS)
game sounds still perform regularly (quests, rewards, yada, yada...)ONLY difference with regular client behavior (aside the whole step-sister thing):
the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f.expected behavior:
WFS regularly wears off, or better still doesn't show at all (we all…3 votes -
Daily goals not attaining after matches
I have casted so many spells that it says I need to cast to get the goal for the day and it is not attaining at all
5 votes -
win does not count
Even after winning three matches in Sealed mode, the wins are not counted. The same issue occurs in ranked matches.
5 votes -
Quick draft foundations bug
Sto giocando un quick draft foundarions, ho fatto 3 vittorie ma non me ne ha riconosciuta nessuna, come punteggio resta sempre 0w - 0L, non vengono riconosciute neanche dalle daily quest.
5 votes
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