MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3309 results found
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5 votes
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Game Freezes
After downloading the additional stuff (as usual on wednesday morning) I bolted up the game. I joined Midweek Magic - Historic Pauper and wanted to select my deck. The game freezes as soon as the loading icon appears. I also tried starting a ranked game and there it froze on the VS screen.
I play on Android5 votes -
Tend the springs
I would like to report a bug where Tend the springs didnt summon a 3/4 when having a Shapeshifter in play, That made me lose the quick
draft game4 votes -
I'm well on my way to becoming a great planeswalker! (Sparky bug)
Just reiterating that I am also experiencing the Sparky bug despite being well past the tutorial.
5 votes -
Buying past alt art sets
Please allow us to give you money by selling the past set alt art bundles instead of only selling the current set bundles. An example of this is the alt arts for Final Fantasy being locked away and not being able to buy the alt art bundles from the store because its Lorwyn season.
3 votes -
Plunderer's Prize always costs X1U event at start of match
Plunderer's Prize is always showing a casting cost of X1U when in hand, even at start of match when nothing has been cast so far.
5 votes -
Spark
That introduction spark is coming back and back over and over again. After every match, every time I open the game. Playing on iPhone 15 Mac iOS 26.2. it has been like this for months now and other players also wrote about this here, why is there no change? This feels like torture. I already restarted my phone many times, uninstalled, re-installed the game. No change. Thank god the „get back“ button in the deck builder is working again.
6 votes -
Wildcard purchase error
When attempting to purchase the 4x rare wildcard I get an error and a duplicate transaction message.
4 votes -
This page
This bug reporting page is awful, not intuitive at all and it crashes. I tried reporting a bug and lost everything I wrote. Just awful.
6 votes -
Mutagen tokens free
Was playing against a mutant/mutagen deck, and the other player could activate their mutagens without paying any mana.
Help!
3 votes -
4 votes
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Game freezes when opponent plays a map token
Every time an opponent casts a map token the game state freezes. I have to start the app over. This has been an issue since the last update.
4 votes -
Improper rare card crafting
I have wasted a few rare cards now on this bug, but it is counting at least one card as rare when I am crafting cards for my deck in Lorwyn: Eclipsed Standard, even though there are no rare cards specifically being crafted, or just solely mythic rare, but the amount of cards still adds up to my selected amount and thus is a slight discount on some mythic rare crafts
3 votes -
When targeting enemy with an effect after a sacrifice is chosen game freezes and times me out
Buggggy game fr. After targeting opponent with a sacrifice to destroy card game lags out and starts my timeout as if I hadn't selected a target.
3 votes -
Game Crashes
Playing on my iPad Air, running the latest IOS, the app keeps crashing and I need to close it and open again to resume play. Often times I miss whole turns or the opportunity to play cards at a critical moment. This only started to happen with the most recent update to Arena for TMNT.
4 votes -
Reboot glitch after TMNT update for android tablet
TMNT startup image and loading initial screen words appear, but before the game launches, it simply closes. I haven't played for 6 days now, unable to load up at all. No images, nothing to show...
4 votes -
Client froze
Hi! Hope you are having a good day :) My client froze during an exciting draft game, which was a disappointing end to the match :( I am not sure what caused the freeze, since multiple things were going on. I am playing the powered cube event on Android. My skullclamp's trigger was on the stack during my combat phase while I was long-pressing one of the cards in my hand to read it. At that point, all buttons could be pressed but nothing would change and the game state would not progress. No cards in my hand would enlarge,…
3 votes -
There is a "Conexion to the server problem"
There is a "Conexion to the server problem" that keep happening. Stops games and doesn't let me continue until I close it and re open just to happen again. I already reinstalled the game and "repare" th files. Don'r know what's going on
4 votes -
full screen mode not staying active
Full screen mode will not stay active no matter how many times i go in a reset it to full screen every single time the screen changes scenes it goes back to windowed mode. How do I fix this
4 votes -
Ranked victory caused my status to decrease
I just won a match of standard rank and the victory screen appeared and I went from two pips on diamond 3 to 1 pip of diamond 3. So I lost progress when I should have increased!
3 votes
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