MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3344 results found
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EOE packs at L4 of the Mastery pass rather than Lorwyn packs
I have the Mastery pass, and level four gave me three EOE packs rather than three Lorwyn packs.
6 votes -
Can't add card from draft pool to deck
I drafted a Renata in the "march of the machine: the aftermath" draft. Card is not in my deck, sitting in my side board. I can't add it to my deck, no matter how many times I try to click it or drag it to my deck.
3 votes -
trigger delay when timer active... and when inactive faster triggers
when i have a stack of triggers resolving they resolve faster when the timer is not running (i.e.. before/after timeout ).
It's infuriating to watch my 4 timers run out after I cast a single raise the past to get back 12 or 13 creatures then watch as those triggers resolve 2x faster with out the timer running down. Also getting basically a GRV (forced timeout) after what is for all purposes properly playing the game is dumb. alot of users are having this timer issue I hope to see it resolved soon!!!4 votes -
Putrid pals/sally pride bugge
Putrid pals entered as a 5/5 a was equipped with novel nunchuku making it a 6/6 trample. I blocked with 3x 2/2 sally pride tokens and my life total went from 6 to 0. Game over
2 votes -
Bug in selecting blockers
How to report a bug
1. Give us the steps to reproduce the bug
I clicked on the button next step which would be select blockers, what happened is that step got skipped cause I had not the right blockers in place at that moment though... with an instant speed spell I could get a 2nd blocker to block a menace unit. To me it is strange that this cannot be done in the select blocker phase. This had quite some impact on the game as now I wasted a spell (I thought I was still in the select blocker…4 votes -
Missing card from Pizza Bundle
I purchased the Pizza Bundle but did not get a Dark Ritual.
2 votes -
"Play" button not appearing in Secrets of Strixhaven Sealed
As per the screenshot, the "Play" button is not appearing on-screen in Sealed Secrets of Strixhaven - I can't actually start the Sealed event
3 votes -
Original Rootha avatar has been replaced
Hi Arena team,
I noticed that my original Rootha avatar from STX has been replaced by the new version from SOS that's available in the shop now (which I don't own). Please return the original Rootha avatar, thanks.
3 votes -
Tazri, Beacon of Hope Softlock
- Activating Tazri, Beacon of Hope's Activated Ability
- PC
- The game tries to present five color options when there should only be four. In addition, it asks you to surveil (this is not what the ability does).
- It should allow you to look at cards from the top of your library.
3 votes -
Make land draws feel more fair by reducing extreme mana *****/flood
MTG Arena already has Best-of-One opening hand smoothing, which helps avoid some non-games. But many games are still decided by extreme mana ***** or mana flood after the opening hand.
Suggestion:
Please consider adding light mana smoothing as a normal mechanic for ladder and regular play.It should not guarantee perfect draws or remove variance. Players should still be punished for playing too few lands, too many colors, or a bad mana base. The goal is only to reduce the most extreme patterns, such as drawing only lands for many turns or missing lands for too long after keeping a…
3 votes -
Interface bug when sideboarding
When attempting to sideboard in Standard ranked Bo3 I will occasionally experience a graphical error that causes moving lines on the screen, and prevents me from selecting cards in certain positions to add to my deck.
When experiencing this issue, I also have a white bar appear at the top of my screen over the main menu with multiple envelope icons.
2 votes -
Mastery Pass gave wrong packs
I got 3 EoE packs instead of 3 Lorwyn eclipsed packs as Mastery pass reward.
6 votes -
6 votes
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Mastery Pass Rewards/Bug
I'm level 7 in the mastery pass, and I just bought it. The three packs granted from the 4th level that was supposed to be Lorwyn Eclipsed came out as three Edge of Eternities packs instead.
6 votes -
Maralen, Fae Ascendent Arena Bug
Maralen is not letting you cast a spell each turn, only the turn it comes into play. No way to cast the exiled spells on following turns.
4 votes -
Mastery Pass - I received the wrong packs in my mastery pass (shown were 3 packs of Lorwyn Eclypsed and I got 3 packs of edge of Eternity?)
Can I please get the right packs on lvl 4??????????? (More cost of product less quantity and less quality???)
6 votes -
Feedback
I find that events the game enjoys just giving me all 15 or 16 of my lands 5 turns in it has done that for about 5 events now and i am getting sick of it fix your "rng" because this is not how it actually works it has ruined events for me seeing how i have at least half of my deck as some sort of interaction out of 23 to 25 cards i have tried putting less lands and it still happens the last game i had 15... and it still just gave me all.of them.3 games in…
4 votes -
Too many timeouts in Standard 1 of 1
In games, there are too many timeouts. Some players don’t play a single card, and the active player has to wait several minutes for the game to end so they can win.
It’s also often the case that sore losers just let the rope run out when they no longer feel like playing.
The timers themselves are certainly useful when you need a bit more time to think or you have connection problems during a best-of-three game. But they shouldn’t be used to punish other players.
That’s why I suggest reducing the number of available timers and/or their duration in…
4 votes -
Lifelink failure, win combo broken.
- Marauding Blight Priest with Basilisk Collar equipped. Any life gain triggers it's damage ability. Lifelink does not specify combat damage so her damage ability should gain me one life. Which should in turn trigger her damage ability, and her lifelink should give me one life.
- Playing on Android
- I gain life, her ability triggers once, then stops.
- The two abilities should keep repeating until opponent has no life left. The same way it does when Bloodthirsty Conqueror is in play. It should result in a win unless opponent can interrupt the process
- Sorry, no video.
2 votes -
Pigment Wrangler Striking Palette prepared spell did not copy Burst Lightning on mobile app
I was playing on the mobile app, had a Pigment Wrangler on the board (alongside some other creatures), my opponent had 12 life points and I had 6 mana available. I cast Striking Palette and followed with Burst Lightning with the kicker cost. Burst lightning should have been cast for 4 damage and then copied for 4 more damage, but it cast only one. If the bug wasn't there, my opponent should have dropped to 4 life. He had no blockers with fly, was tapped out, and I could have killed him with Pigment Wrangler for 4 damage. The bug…
2 votes
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