MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3351 results found
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Unable to join event
Just finished building a brawl deck and wanted to test it out but every time I try to I get an error that says "unable to join event. Try again later". I closed the app multiple times and even switched to my pc but I'm still getting the error
3 votes -
Rank went backwards from Bronze 3 to Bronze 2 instead Bronze 4
After I won the last ranked game in Bronze 3, instead of progressing to Bronze 4, it went backwards to Bronze 2.
I write software for a living and I don't understand how this even happens - are you rolling back a database to an old snapshot, or something?
0 votes -
Pick 2 TMNT draft
Pick 2 draft disappeared from events. I won a couple of events then went out and came back to finish the games but couldn’t see the event and it’s disappeared and I haven’t gotten my rewards
I use iPad to play
2 votes -
Cheating or glitch in code
Glitch or cheating this was 3 turns in
2 votes -
Can't find match and match results not recorded
Yesterday 3/27 night going into today 3/28 Pacific time. The match I finished up in draft wasn't recorded as a loss. Then couldn't find another match in draft with a lot of draws happening. Played some standard and got a couple of matches but 2nd match win wasn't recorded and then could no longer find matches.
3 votes -
Client not pairing for matches
The PC version of Arena is not pairing matches. I have attached the log to assist with any issues. Clearly, this directly impacts gameplay.
2 votes -
Elenda, Saint of Dusk working incorrectly
Elenda should have died in combat, but did not.
1 vote -
Brawl - Raph and Mikey with bug or hack on mana coast
My opponent was able to cast their commander, Raph and Mikey, Troublemakers, for only 6 mana instead of 7. Please verify. Here is the screenshot.
1 vote -
overwhelming splendor
If it allows for mana abilities, then why can't I use the mana abilities on Book of the Exalted?
1 vote -
During the first few turns of my game I couldn't play instant spells even though I had the mana to cast them; I lost a ranked game because o
During the first few turns of my game I couldn't play instant spells even though I had the mana to cast them; I lost a ranked game because of this.
1 vote -
Tutorial on every time I open the app and no autofill password
Stupid tutorial fairy on every device every time I log in, the app already doesn't work most of the time and you guys can't even get autofill to work right on android
3 votes -
App crashes on startup (Android)
Steps to reproduce:
- open the appPlatform: Android 16
Expected result: there's a loading screen then the landing page opens
Actual result: after the loading screen displays "Loading initial scene" for a few seconds the app crashes
3 votes -
Please give us a free mulligan for "silly" events
This week's MWM is Golden Pack sealed, which is described by Arena as a "silly" format. Please give us a free mulligan for these casual formats. Brawl has a free mulligan, and this format is even more casual than Brawl! I witnessed multiple games in this MWM where one player just had to scoop because of not enough lands.
3 votes -
Trying to access my account
I tried to login but when I did login it says that I was unable to login
3 votes -
can't play Infinity combo due to timeout
I'm playing Nadu in Timeless no matter how fast i move the equipament there is no time, the rope should wait a time after you take a game action the way it is now there is no way to play combos.
3 votes -
Chain Veil does not add activations correctly for new planewalkers when activated only once
There is a bug with the chain veil where the activations are not tracked correctly for new planewalker. I am playing a deck in historic with karn the greator creator and kiora.
If I activate chain veil 3 times the expected behavior is a new kiora can activate her ability 4 times. The reality is the new kiora can only activate once.
The bug seems to be that the chain veil only affects planewalkers in play by giving them extra activations when it should be a games rule modification affecting existing + new planewalkser. This limits the combo lines you…2 votes -
Owlin historian bug
cast Owlin historian, pass the turn. 2nd turn with him out and says he's entered the battlefield this turn.
2 votes -
Emrakul the world anew triggering ETB triggers
Played brawl, I was playing Dionus against marwyn the nurturer. They had a few elves with marwyn and a gala greeters on the BF, I casted emrakul the world anew. Once emrakul’s trigger for taking control of target opponents creatures resolved, their gala greeters I controlled triggered multiple times.
1 vote -
Paradigm one spell going off
I am not interpreting Paradigm mechanic properly, but I thought you have to cast another spell with the same name to get the spell to resolve. I was playing brawl and had a opponent to go off with two separate paradigm spells and was just blew the board out of proportion. How is this working without another spell to trigger it
1 vote -
I think there is a bug with a card
log uploaded. the most recent game i played there was a hinterland sanctifier (+1 life when creatures enter) on opponent's side. he played a creature with "when you gain life opponent loses life" and it had offspring w/two creatures, fine. i had around 30 life and i think that MAX i should have lost 9 but it entered some kind of infinite loop
i looked at the battlefield after and couldnt see anything that would case that. maybe skill issue
1 vote
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