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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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10215 results found

  1. "Unable to get collection" error message

    The infamous "unable to get collection" error message is back, which is preventing me from accessing the main menu.

    I'm unable to connect to MTGA on both iOS 18.1 and macOS 15.1

    The following troubleshooting steps haven't resolved the issue:

    • Restarted MTGA app
    • Logged out + back in to MTGA
    • Tried macOS app + Epic Games Launcher
    • Tried wifi and 5G connection
    • Restarted PC + mobile
    • Flushed DNS
    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Unable to target voice of victory

    I was unable to target voice of victory on my turn. I can target any of the opponents other creatures, but not voice of victory.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Mana screwed game over game

    How much mana does a person have to put in their deck to not draw only mana but also draw mana regular enough to play a competitive game!!! I’m sick and tired of losing game over game because all of the sudden I can’t draw any mana BUT if I add any more mana to my deck (making up half the deck), then all I draw is mana. This is a basic mechanic problem, why is this still going on! I constantly have to stop playing for periods and then come back to see if the gameplay has been fixed…

    3 votes

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  4. BUG in ARENA DIRECT

    I just got "lost" in Arena direct for 5000 Gems!!!!! approximately 35 USD!!!!!!!!! I had a good pool, was playing game no 3 (I was 1-1) and suddenly the game stopped like it was refreshing or some issue with the connection (internet was working fine). It logged back and I was out of the game so I immediately clicked play (I assumed I will be back in the game I was winning). Turned out I started a new game with different opponent. After a long battle I won. Got back to lobby and somehow I was 2-2!!!!!!!!!!!! I clicked claim…

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  5. Unfair practices in your game

    I have noticed that when I am using certain game modes like single color, starter decks or especially jump in, making modifications to my deck I can use are suppressed. With jump in which I pay a fee for, I can edit the deck, but the changes are ignored in play. Yet the ones that play against me seem to be able to use whatever cards they want to. I limit how much I spend and do not enter other events often as I consider it like gambling which I avoid for obvious reasons. I play the free and lower…

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  6. Trample

    I had a creature 10/10 double strike and trample. When engaging with the blocking creature it asks me to manually assign damage. It would only let me assign 10 damage even though the defending creature had 3 toughness, I was only able to do 10 damage to player and not 17.

    2 votes

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    1 comment  ·  Events  ·  Admin →
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  7. 6 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Bug With Traditional Draft Final Fantasy Event - Only Let me play 2 of the three matches

    I recently bought the Final Fantasy Play Bundle and a few days ago tried my hand at a traditional draft for final fantasy. I played two full matches before I had to stop for the time being. When I got home I found that the event had asked me to claim my rewards before ever giving me a chance to play my third match thus minimizing the amount of rewards I was eligible for, wasting one of my draft tokens, and potentially making me lose out on play-points. I have two more Draft tokens but I am apprehensive in using…

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  9. Set filter not working

    I haven’t checked if this bug appears outside of mobile however when building a deck you cannot sort the cards via set. The dropdown for different sets simply does not open

    1 vote

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  10. exude toxin

    After the opponent used the Exude Toxin card it got stuck on screen for the rest of the game.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Sideboard

    On android, I am unable to properly add new cards to the sideboard during deck building, cards can be removed though. Specifically I am trying to add abrade and destroy evil to my Sideboard and I can't, I drag them over and drop but they do not get added to the list; I even tried making a new deck and I still couldn't add cards to the Sideboard.

    1 vote

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  12. 「敬慕される腐敗僧」と「陽気な呪文盗み、アイヴィー」

    敬慕される腐敗僧と陽気な呪文盗み、アイヴィーを同時にコントロールしているときのバグ
    ・敬慕される腐敗僧を対象に何らかの呪文をプレイ
    ・呪文の効果、相手への毒、アイヴィーを対象に呪文をコピーするかどうかがスタックされる
    ・アイヴィーを対象に呪文をコピーを実行する
    ・アイヴィーを対象にしたことで腐敗僧の「対戦相手に毒カウンターを乗せる」が再びスタックされるが、なぜかアイヴィーを対象にしたことでのこの効果が2個分スタックされる
    ・結果、上記状況で腐敗僧を対象に呪文をプレイすることで、相手に毒を3個乗せることができてしまう

    「腐敗僧」「腐敗僧」「アイヴィー」という布陣で同様のプレイをすると、呪文一つで6個の毒を乗せることができてしまう。

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  13. 嘲笑への恐怖 fear of ridicule

     嘲笑への恐怖 が条件を満たしても発動しないことが多い。たまに発動する。

    1 vote

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  14. my "premium draft game" broken

    I played premium draft of MtG-FF. When my 5th game(2-2)' late turn, opponent stop any action, and my MtGA reload, and my game vanished. What happen to my draft game?

    1 vote

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  15. revoyez votre system de mélange des cartes!!!!

    J'en ai marre de votre system de mélange pourrie!!!!!!
    je joue a MTG depuis 1996 et IRL jamais je n'ai connu autant de mana death ou full ou d'adversaire qui top deck 9 fois sur 10 ou de "malchance" aussi prononcé!!!!!
    il y a un sérieux problèmes de mélange!!! et ca gâche tout le plaisir de jouer!!! vous êtes en train de dégouter de ce jeux, alors que pour moi, c'est un des meilleur de monde!!!! je peux avoir le meilleur jeux du moment et bien je ne ferais que perdre, car votre system est pourrie!!!!! faites quelque chose avant…

    1 vote

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  16. Zodiark

    In a limited game, my opponent put a stun counter on Zodiark and this failed trying to untap and lose the stun counter. Resulting in me slowly falling behind and losing the game.
    I would appreciate if you could fix the bug and compensate me for the loss.

    1 vote

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  17. Borderless bundles don’t show new cards on the deck builder

    I just bought two bundles from the boderless of final fantasy cards thinking that I was buying the cards too! But they are not appearing on my deckbuilder :(

    I haven’t seen on the app if it is just cosmetic and I would have to unlock first the cards xc did I saw this all incorrectly? Can I get my gems back to instead pay for the final fantasy normal card packs? I really understood I was buying the cards on the bundles xc

    Thank you!

    1 vote

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  18. Displacer Kitten / Quicksilver Lapidary / Cori-Steel Cutter combo draws too early

    My opponent had a large board state with over 40 life and nearly 20 creatures on board. I had the above combo in the title assembled, and needed to loop mox opal many times to get enough trampling power to win. I was eventually warned to take a different game action, so I used retrofitter foundry to advance my board, but still the game drew after a few more loops. Based on the timing, I think it may have actually been the 3 prowess triggers I was getting per loop?

    1 vote

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  19. magic arena

    cuando juego la tierra pasaje de leyenda y activo su habilidad, el juego se cierra automáticamente y despues debo volver abrir ell juego desde 0... he perdido partidad por ese bug

    1 vote

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  20. ケアルガの呪禁?

    闇のクリスタルを置いた状態で回復魔法のケアルガを打った。すべてのパーマネントが呪禁になっていたのに7/7飛行のヘビが墓地から釣ってきた祈りの間という氷結エンチャントのコピーパーマネントが闇のクリスタルに装着されてタップされた

    1 vote

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