MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3017 results found
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Disconnect on wifi SSID switch
My home network has 3 bands, 2.4GHz, 5GHz, and 6GHz on three separate SSIDs. While in a game and my phone switches SSIDs, it will drop the connection to the game.
1 vote -
It's not possible to get Escape Tunnel from TMNT packs
I've opened 100 TMNT packs and have zero copies of Escape Tunnel despite it being listed as a card in the set. It seems to me this card should either not be counted as part of the set completion, or it should be possible to draw.
1 vote -
Game Crashes
Game always crashes when i play this deck on PC, Android, iOs. If i try rejoin game i always got error from screenshot.
Deck
1 Unlicensed Hearse
3 Infernal Grasp
2 Voltage Surge
4 Sheoldred, the Apocalypse
2 Sheoldred's Restoration
4 Liliana of the Veil
2 Tear Asunder
4 Titan of Industry
4 The Cruelty of Gix
4 Bloodtithe Harvester
4 Fable of the Mirror-Breaker // Reflection of Kiki-Jiki
4 Swamp
1 Mountain
1 Boseiju, Who Endures
4 Haunted Ridge
4 Deathcap Glade
1 Rockfall Vale
4 Ziatora's Proving Ground
4 Sulfurous Springs
3 Karplusan Forest1 vote -
desconnection
I was playing in Arena and the game stopped to work, in the midlle of one event. Due to the issue I have lost not only the game but also the possibility of going on in this event. Besides that, I was winning the game. I Have attached one screenshot. It was strange because i was able to open the menu and the sand wathces were working, but I couldn't exit, reconnect...
1 vote -
Leader's Talent
Leader's talent did not trigger the life gain when a creature with a counter died to double strike. I should have gained enough life to survive normal combat phase and then hit back. This was on android.
1 vote -
Quest and reward gold is not added to my gold total
On iOS. Every time I am awarded gold it does not add to my gold total. I repaired the game files, logged out and back in, but the gold is still missing.
1 vote -
Vito, Thorn of the Dusk Rose
Bug with Vito, Thorn of the Dusk Rose - Ability is 5 mana no tap required. If used, cannot block, if assigned as blocker cannot activate Ability. Appears to be coded as if Ability taps card.
1 vote -
Crafted two different rare lands during deck edit and didn't receive the crafted rares.
Crafted two different rare lands during deck edit and didn't receive the crafted rares. Couldn't figure out where to post this as your website doesn't give any options for this type of issue.
1 vote -
所持済みで、適用済みのフィルターと異なるパックのカードを、簡単にデッキに入れたい
私は始めたばかりの初心者です。友人と「『基本セット2019』のカードプールで対戦しよう」という話になったのですが、基本セット2019でフィルターすると、「所持済み」でフィルターしたはずなのに背景が暗いままのカードがありました。
最初は何故背景が暗いのか分かりませんでしたが、その後、「別のパックで手に入れている」ということがわかりました。
もし私が、上記の対戦ルールで、この「背景が暗い」カード達を使おうとしたら、
①「基本セット2019」のフィルターを外す
②カード名で検索してデッキに入れる
③「基本セット2019」で再度フィルターする
という作業をカードの種類のたびにやらなければなりません。20種類のカードがあるなら、この作業を20回もやらなければならないのです。これは非常に馬鹿げています。
私はこれらのカードを所持しているのに。なので、所持済みのカードについては、「簡単に」デッキに入れるようにしてほしいです。
よろしくお願いします。1 vote -
「クイックドラフト参加券」が、ジャンプインを5回終わらせても貰えない
チュートリアルをスキップして、「ジャンプイン参加券」を合計5枚貰いました。その後、ジャンプインを5回行ったのですが、貰えるはずの「クイックドラフト参加券」が貰えません。
一緒に始めた友人は「クイックドラフト参加券」を貰えていたので、私がバグで受け取れてないのか、何かの条件を満たしていないのかわからないのですが、
バグであれば補填をお願いします。1 vote -
Das balancing ist absoluter Mist.
Was stimmt nicht mit MTG Arena??? Ich habe mit den Decks die ich immer gespielt habe in knapp 40 Spielen, vielleicht 3 Spiele gewonnen. Die Balance ist absolut unterirdisch und man spielt gefühlt nur gegen 3 Decks. Anfänger denen ich das Spiel ans Herz gelegt habe, sind total überfordert, schon mit dem Tutorial. Für zero Progress mache ich das nicht mehr mit. Vielen Dank für schöne Jahre, aber unter den Umständen ist das Spiel für mich gestorben.
LG Christopher
1 vote -
Nothing shows up on the battlefield
Game takes me back to the main screen in the middle of a game, and then when i get back there is absolutely nothing, I cant do anything not see anything.
1 vote -
投了のタイミング
MTGのルールではいつでも投了できるのに、アリーナでは歯車のアイコンが消えて投了できない時がある
いつでも投了できるようにしてほしい1 vote -
Lightstall inquisitor bug on arena
- Give us the steps to reproduce the bug
Just play lightstall inquisitor and it randomly doesn't work properly, strangely it will sometimes not have the cost increase and then randomly update to the proper cost.
- Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
PC
- Enter the actual results you’re experiencing
Lightstall inquisitor not making spells cost one more as it should. Just play lightstall inquisitor and it randomly doesn't work properly, strangely it will sometimes not have the cost increase and then randomly update to the proper cost.
- Enter the expected results of the feature
Lightstall inquisitor…
1 vote -
defense grid
Defense grid is only affecting me and not my opponent allowing the opponent to normally cast spells not making them pay the three extra mana
1 vote -
Rope due to connection loss
Brawl match that seemed to use one of my timeouts despite pressing the resolve button and opponent timer also running down, then after toggling wifi/mobile data the game reconnected and went to menu rather than return to the match. I trust this will not count towards “malicious conduct”, as you have previously treated connection failures as deliberate rather than technical issues
Approximate time 09:40 March 22
1 vote -
Cannot add Strategic Betrayal to Deck using plus button
- Give us the steps to reproduce the bug
In deck building, adding Strategic Betrayal copies to a deck that already has 1 or more copies does not allow me to use the plus button on the card to add them. I can add copies of other cards using their plus buttons but only Strategic Betrayal's plus button does not work. I can add copies of the card from the library section by clicking on it there.
- Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
Using Windows 11, not the steam version but the standalone PC launcher version.
- …
1 vote -
Redirect lightning not triggering when treasure token is only available mana
Redirect Lightning not triggering when you only have treasure tokens as available mana sources, it acts as if you have no mana available and does not give the option to cast it
Last time it happened was with the spell "Clear Shot"
1 vote -
Purchasing issue
None of my Product code redemptions or purchases through the store on both PC and mobile ever get sent to me directly. I always have to contact Customer Support and input tickets. Not once since I made my account have I had a straight forward Redemption/Purchase. The most recent was purchasing the two pre-release bundles for TMNT on Arena. Was told it was resolved and in the future to report bugs on this reporting page. It's been 8 days since "Solved" and no product was given and I have to wait another weekend for this team to respond....
1 vote -
Entity Tracker Card Style Bug
When I have the Entity Tracker Card Style applied to the card, the card's appearance sometimes reverts back to the default card style mid-match. It seems to only happen when the card is on the battlefield and has been affected or "Modified". However, the card does not simply revert back to its default style, but it does so with an improperly stretched out image of the card art.
1 vote
- Don't see your idea?