MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3319 results found
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Server connection lost
Server connection lost January 2026. Computer game and mobile app are not working.
2 votes -
Missing sleeves after purchasing Lorwyn Eclipsed mastery pass
Good evening,
I'm sending you this message because a few days ago I bought the Lorwyn Eclipsed season pass, but I haven't received the sleeves you said you would send to the inbox of those users who purchased it. I hope you can help me. Thanks for your dedication and time.
Best regards,
Miguel2 votes -
Missing sleeves after purchasing Lorwyn Eclipsed mastery pass
Good evening,
I'm sending you this message because a few days ago I bought the Lorwyn Eclipsed season pass, but I haven't received the sleeves you said you would send to the inbox of those users who purchased it. I hope you can help me. Thanks for your dedication and time.
Best regards,
Mario2 votes -
Basic Island (Unstable John Avon) missing under Daily Deals in the store.
On Janurary 26th 2026 the Basic Lands Cosmetic (Unstable by John Avon) appeared under the Daily Deals in the store but the Basic Island was missing and was not already owned in my collection.
I have attached images of my collection after having purchased the Basics since the items no longer appear in the store after purchase.
Could this a potential bug linked to user's collection? Does the Arena client mistakenly thinks users already own this item? it would explain why it did not appear in the store.
Usually in the past, all five basic lands are available for purchase.…
1 vote -
Disconnect Spinning Wheels
Arena always disconnects after remaining idol for several hours from the server and never reconnects when clicking on reconnect without having to completely closing Arena and reopening it
1 vote -
Avatar temples
Temples are giving activation based on other temples activation vs temples put into play as is per the rules. Major bug that needs corrected
1 vote -
put back to draft overview mid game
I was mid-game, when suddenly I got "waiting for server", and then my game went back to my draft overview page. I was even able to try and queue up. It turns out the game was still secretly going on in progress - when I quit and restarted the client I was put back in my draft game having used up timeouts and passed to the next turn. Definitely confusing for the client to behave this way and give me no indication that the game was still happening.
1 vote -
Price of arena power cube
Its just wild that you have to pay $10 to play in a single event where you don't even get to keep the cards. The cost of this game is prohibitively expensive and it's sad to see people's love of drafting get taken advantage of for a cash grab. This post feels like a shout into the void but I hope wizards sees it and takes a bit of it to heart.
1 vote -
Courser of kruphix
Using courser of kruphix I was able to play disciple of freylease as a land off the top of my library and it entered in as the creature half
1 vote -
constantly waiting for server - no issues with other web-based games, and internet connection not a problem
For the last 2-3 months the MTGA client has been constantly tripping over, with Lost Connection, Reconnect not working, and other issues, despite the fact that I'm connected to the internet and everything else works fine. There are definitely issues with some of these updates, and it's effectively spoiling the game. I have re-installed several times, cleared out things, updated internet settings, etc. but this problem isn;t going away. What have you changed recently that's causing this?
1 vote -
week 4 of client stuck on "waiting for server" spiel
OS: mac issue: as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS) game sounds still perform regularly (quests, rewards, yada, yada...) ONLY difference with regular client behavior (aside the whole step-sister thing): the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f. expected behavior: WFS regularly wears off, or better still doesn't show at all (we all know it doesn't take 1-5s to load a…
1 vote -
week 4 of client stuck on "waiting for server" spiel
OS: mac issue: as per title, after ANY and EVERY match (regardless of type, ranked, unranked, event) the client gets stuck on the good ol' Bu ll sh it "waiting for server" screen. (henceforth WFS) game sounds still perform regularly (quests, rewards, yada, yada...) ONLY difference with regular client behavior (aside the whole step-sister thing): the loading circle of WFS appears to be double stacked (background greyed out instead of black) and the background wears off when the WFS screen should fu ck of f. expected behavior: WFS regularly wears off, or better still doesn't show at all (we all know it doesn't take 1-5s to load a…
1 vote -
Couldn't activate an Eladamri, Korvecdal
Won't let activate Eladamri if the top card is not a creature, even if you have creatures in hand, mana available, enough creatures on board, and Eladamri doesn't have summoning sickness.. Suggest fixing
1 vote -
room
Pls Fix Room Enchantment Audio Bug
1 vote -
"la princesse s'échappe"
Carte : "la princesse s'échappe"
Boucle d'activation de niveau 1
Exile en boucle à chaque tour sans passé au niveau deux.1 vote -
Genesis wave
Mac, When I cast Genesis Wave, it doesn't let me select the correct number of permanents to the battlefied, e.g. I spend 12 mana and should be able to cast 9 perms, when I select more than 3 it doesn't let me continue and discards the remaining perms not sent to the battlefield
1 vote -
wildcards
I redeemed 4 mythic wildcards for 4 copies of Bloodletter of Aclazotz, finalized the changes to my deck, re-entered the deck editor, and the game claims I still own 0 copies of Bloodletter of Aclazotz. After noticing, I checked my wildcard balance and the number had been decreased from 5 to 1.
1 vote -
Emrakul, the Promised End does not give you control of your opponent's turn until thier main phase
I played Emrakul, the Promised End, put a stop during my opponent's upkeep ( in order to activate thier Parallax Wave) the client did not allow me to have priority until the main phase.
1 vote -
Please fix arena cube pricing and rewards
Its a phantom draft that cost 1500 gems? And for 1 orn2 wins you only get 100 or 250. It should at LEAST be 250 then 500. Cube is supposed to be fun and slightly more casual and its phantom so you dont get hardly anything if you dont win a lot which is hard because its way higher variance In power level between decks. It sucks when I open no power and my opponents are casting turn 1 tinker into krang to kill me. It makes it feel like I need to worry about being super competitive to play…
1 vote -
Jin-Gitaxias countered Banefire
Banefire says it can’t be countered and the damage can’t be prevented, yet Jin-Gitaxias, Progress Tyrant countered it. What gives?
1 vote
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