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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3224 results found

  1. Bug related to copying Hidetsugu and Kairi

    When creating a copy of Hidetsugu and Kairi, the original or the copy must go to graveyard by the Legendary Rule. Since this happens before the first priority after H&K entering battlefield, two triggered abilities (entering and dying) must be placed on the stack at the same time and in an arbitrary order.
    In MtGA, this order is determined so that entering ability must be resolved at first (even though I activated Full Control mode.) This seems to be a bug.
    In the attached file, the last turn contains this matter. Please check it.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  2. Abundant countryside

    Abundant countryside is not an available card.

    1 vote

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  3. draft bug

    Dear Support,
    in a Premier Draft i encountered a Bug, which derailed the draft completly.

    Durning the Edn of Pack one i tried to pick a Formidable Speaker. I saw that thecoloring when you select a card didnt appear correctly. Then after some fast clicks after another an error mesage appeared, which i clicked away as i still was panic clicking. Then I got the Window "Wating for the Server..." Nothing happened. When force quit the programm and logged in again... the draft was already in its last picks. Including the Message it took all bout 30 Minutes and the…

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  4. Wrong orb displayed when obtaining a new one

    I received an orb reward as part of the mastery track, but it displayed what looked to be a Secrets of Strixhaven ink-styled orb instead of the TMNT style orb. This is purely visual, I can still redeem the orb as normal, but it's still weird.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  5. 実績が解除されない

    スターター・デッキ戦において、「軍団の力」デッキを使用して「群衆の親分、クレンコ」で6体のゴブリントークンを生成した。同じターンに「英雄的援軍」を使用してトークンに速攻を付与して攻撃したが、実績「カラーマスタリー:赤」の「奇襲攻撃」が解除されない。

    1 vote

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  6. Icetill explorer in decklist

    I am unable to put 4 icetill explorers in my decklist for android mtg online. After I place the first icetill explorer it shows I have 4 in my deck but the decklist reflects only the first one placed. I have a set of 4 available to place and can only place one.

    1 vote

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  7. The Legend of Yangchen Display Bug

    I moved the stack over to the right while the Legend of Yangchen was resolving, and it no longer displayed what card my opponent had chosen, causing me to sacrifice two cards unnecessarily. I should be reimbursed for this game

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  8. iPad display problem

    The text display is missing and not perfect. The system is iPadOS.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  9. Sound doesn't always restore after looking at a card

    I've noticed an increasing glitch lately where if I click on an opponent's card during gameplay to look closer at it, or if someone performs an action where cards are revealed, the sound only sometimes returns to normal once the view is gone. Otherwise it stays muffled for the rest of the game, or sometimes even wavers between muffled and full volume. It gets fairly annoying having so much inconsistency. Also, playing Railway Brawler causes the electric Plot sound effect to last for the rest of the game, even if I didn't cast it from exile.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  10. leyline tyrant won't allow me to tap for red mana outside my turn

    I know not many people probably play with Leyline Tyrant, but it is a bit annoying that I can't tap red mana into it during my opponent's turn (unless they kill it, but I'm more concerned with just building up my red mana base). Most other cards that say you don't lose unspent mana will give you an action prompt during actions and at the end of your opponent's turn, but leyline tyrant isn't offering the same prompt.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  11. Ulamog,the Delifer can't get correct counters

    When Ulamog,the Delifer enters the battlefield,it's supposed to get counters equal to the greatest mana value among cards in exile.But that doesn't work with Shelldock Isle.The card exiled by Shelldock Isle doesn't get in Ulamog's count at all.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Horrible management

    You people are monsters

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Friend request interface

    Friend request not working for myself nor my friend. Also can’t direct challenge one another. We just sit at the matchmaking screen waiting for the other to accept/challenge. Game says friend request successfully sent yet neither of us are a friend request to accept.

    2 votes

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  14. Quick draft gets stuck

    Started a new quick draft for Lorwyn Eclipse on 8th of Feb.
    Takes a lot longer than normal to load, spending a lot of time on a black screen. When it loads in, I cannot see or select any cards.

    MTGA App running on Google Pixel 9

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Eclipsed Realms bug

    Arena did not allow me to use the mana from Eclipsed Realms to flip Sygg, Wanderwine Wisdom. I even put a stop to float the mana, but was not able to activate the card's ability.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  16. Standard Event Prizes

    Look I'm not here to **. I'm not looking for a refund and I know I'm bad. But the rewards for the constructed standard event. Both best of one and best of three are **** dogshit. Respectfully. I had 10K gold. I had really good deck imo. Thought why not give a try. I got both magic'ed and **** on at the same time so bad. Went 0-3. Spent 2500 Gold (2 & a half packs equivalent) Got back, wait for it . . . . . . 25 Gems. **** that ****. But I thought ah, bad…

    2 votes

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    0 comments  ·  Events  ·  Admin →
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  17. Sab-Sunen Luxa Embodied

    Sab-Sunen is not supposed to be able to attack with an even amount of counters on it. Ouroboroid put a counter on it the turn after it entered, giving Sab-Sunen a second counter, which should turn off attacking.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. only mulligan available

    At the beginning of a ranked match i was not given the option to keep the hand - only mulligan was available. Afte a while i clickled on mulligan and received a new hand but again only another mulligan option was available. i could not start the ranked game.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Many cards bug

    I'm playing mtg on brawl on my phone app and whenever I draw a ton of cards or when I get access to all the cards in my graveyard I can't see my whole hand. In this picture of the game I have the win in my hand and I can't cast it because I can't access it or see it when my hand is actived. I had access to my large graveyard so it was displaying that and the 1 card in hand Laboratory Maniac. I would have won the game but I couldn't cast it or see it…

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Deck is valid. I added some mountains and now Arena flags it as invalid deck.

    I am playing the same deck.
    It was valid a moment ago.
    I added some mountains and now Arena has flagged it as an invalid deck.
    This is the second time this has happened.
    A few days ago, something similar happened. Then, I was able to delete the deck, and re-import it.
    But, now this does not work either.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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MTG Arena Bugs & Product Suggestions

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