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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2966 results found

  1. Sideboard issues

    Unable to remove cards from mainnoard. Just like all the other comments. dropping on ladder as a result. Would like to play the standard metagame challenge, but not willing to risk real value. REAL MONEY!! DO TO YOUR ISSUES!!

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Your shuffling algorithm is being abused in ranked.

    Several times I've faced 250 card decks that are concerningly consistent. The exact answers they need constantly. If this was once or twice, I wouldn't say anything, but this happened to me years ago when I uninstalled because of it.

    If your shuffling algorithm is solved this badly then it should really be altered so people can't just abuse it.

    4 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  3. Cant open deck edit Stuck on waiting for server screen when going to edit deck on my pc

    Cant open deck edit on my pc

    Stuck on waiting for server screen when going to edit deck

    3 votes

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  4. Can't select mythic or rare when building decks

    If I have rare or mythic selected in the filter, the ok button no longer works. I tried typing in the search area using the search terms for rare and mythic. That did not work either. Android

    4 votes

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  5. 4 votes

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    1 comment  ·  Events  ·  Admin →
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  6. Sodeboarding out big best of three

    I cannot sideboard out on the current iOS update on my iPhone. I’ve restarted my app and my phone. Checked for updates but it still will only let me add cards. I play many times a day and this only started after the latest update sent to the iPhone.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Missing Daily Quest

    I'm missing daily quests. I usually only have two available. For the third one... The timer will be reset immediately.

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  8. issues with client functions like creating decks

    The filter menu doesn't allow you to filter out Mythical Rare cards. Selecting "Mythical Rare" and pressing "OK" does nothing; in other words, you can't exit filter mode with that selection.

    My color combination was black and green, and it was also blue, black, and green yesterday.

    4 votes

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  9. Soovril, Patient Antiquarian

    Soovril is not registering as tappable even when there are cards that left the graveyard for exile that turn. I should have been able to tap Soovril to suspend both Antiquities on the Loose and Pursue the Past but could not. This was in Arena on PC.

    3 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  10. [Bug] Pressing "Cancel" during queueing results in a loss

    While I was queueing for a Quick Draft game on an Android phone, then something came up so that I couldn't play, so I pressed "Cancel" and the game returned to the event's page and I closed the app. When I came back later, I found that I got the 2nd loss even though I didn't get to play. That was disappointing to have the "Cancel" button that I could press but somehow I still got paired and handed a free win to a random player. I don't have anything to attach.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  11. Food Chain being played in Historic Ranked

    Food Chain is being used in Historic. Kelvinheit is abusing the bug.

    6 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Mathemagics/Traumatic Critique and Resonating Lute

    I think there is a bug in arena regarding Mathemagics/Traumatic Critique and Resonating Lute.
    Mana that I generate for Traumatic Critique with the ability from Resonating Lute can be used as X (so one Land will be 2 mana means 2 damaged). This means I can use this with just 3 mana.
    For Mathemagics it does not work for X even tho its a sorcery.
    So I am kinda confused. Either Traumatic Critique is bugged or Mathemagics or there is some rule I misinterpred.

    3 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  13. waiting for opponent

    On mac, start a direct challenge bo3 to an opponent, then if both of you restart the game

    When I am in a challenge and either player needs to restart the game as a result of the challenge bugging out (ie: opponent left at negative life total but not moving to sideboarding) the game will be stuck on the 'waiting for opponent' screen indefinitely. Restarting does NOT fix this.

    4 votes

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  14. the transmogrants crown isnt working

    transmogrants crown is broken.
    it asks to surveil when asking which equip cost to use,
    cant be cancelled.

    6 votes

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  15. Tazri, Beacon of Hope is broken

    1.   Give us the steps to reproduce the bug
      

      Attempt to activate Tazri's ability

    2.   Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
      

      PC

    3.   Enter the actual results you’re experiencing
      

      Upon activation there are 5 mana option toggles, also it is reading it as a surveil ability.

    4.   Enter the expected results of the feature
      

      This conflict of logic freezes the players option to be "done" or "cancel" the action.

    5.   If you found a workaround, please add workaround steps.
      

      Sometimes I can only wait till my timeout bar runs out then the game will proceed to end my turn.

    5 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  16. I can't receive my SOS pre-order

    I purchased the SOS pre-order, but I still haven't received the pack yet.

    6 votes

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    0 comments  ·  Store  ·  Admin →
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  17. Transmogrant's Crown equipment

    Equipping Transmogrant's Crown is impossible. it pulls up the equip cost selector but has Surveil and drag a card to the graveyard as the required option. The game stays stuck on this selection. You can cancel or select to equip at all. the play timer will kick on and eventually end your turn or the entire round.

    6 votes

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  18. Missing Spider-man/omenpath packs

    I noticed after the last update, the omenpath packs (now Spider-Man) are missing in my collection (see screeshot). If you will review my account, I have copies of almost every single pack in my collection since I started playing. I’m not sure how many paccks were gone. I’m just looking forward to have this restored. Thank you for your understanding.

    3 votes

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  19. Deckbuilder Does Not Load In - Hangs Indefinitely

    When attempting to access the Deck Builder for any deck that contains at least one copy of the land card 'Clifftop Retreat', the deckbuilder hangs on the loading screen and does not actually load in. In order to proceed, one must force-close the game entirely.

    Steps to reproduce:

    1. (Optional) Build deck using Clifftop Retreat (at least one copy of card)
    2. Navigate to Decks Tab
    3. Select deck with Clifftop Retreat and attempt to edit the deck
    4. Wait while loading screen cycles indefinitely

    I have replicated this with multiple decks and on both PC and Mobile (Android), with only decks containing Clifftop…

    4 votes

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  20. Deck building

    Today, the Spiderman cards finally arrived and I started to review my decks to see which ones had cards from that expansion and discovered a bug that has impacted about 6 or 7 of my decks. These decks cannot be edited, because when the edit option is selected, the waiting for server message becomes eternal. This is only happening with those decks, the rest are able to be edited although the filters for mana value and rarity are bugged because selecting ok to return to the card view doesn't work, you get stuck in the filters. I tried to remake…

    4 votes

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MTG Arena Bugs & Product Suggestions

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