MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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2953 results found
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Incorrect/Early Season Awards
I play arena on PC. This morning I logged on and received my May season rewards (in limited I was platinum IV), which brought me back down to I believe high silver/gold IV. After a few hours of play this morning I was back to gold III. Upon logging in again a few minutes ago, a pop up for June awards came up, giving me rewards for gold III limited, and dropped me down to silver IV. Except I did not receive the gold or the packs it said I would receive, so now my rank is just busted. Please…
16 votes -
Unable to use sideboard using IOS
Unable to use sideboard using IOS
16 votes -
Unable to select cards during sideboarding
During a Best of 3 Standard match, I was unable to select cards from my sideboard between games. The cards were visible, and I was able to select cards in my deck, including incrementing and decrementing them. Hovering over cards in the sideboard also did not display larger versions of the cards. Hovering over cards next to the scroll arrows worked, but they were the only ones. The matches I played before it on the same day did not have this issue. Closing and reopening the client did not resolve the issue for the next round of sideboarding.
18 votes -
Derank from platinum to silver because of an end season bug (season ended twice for me yesterday and today)
I play on mobile. The season just ended yesterday the 30th of may. I was in Diamond 1. So got reset to gold 1, as usual. Played some games got to Platinum 4.
Today I play a BO3 standard game, I win 2-1, when I win I only get one rank instead of 2. And when I got out of the match Arena tells me it is the end of the season, and gives me the en season reward screen, saying I was in Platinum 4 (which I was but only because the season already ended). So it gave me…15 votes -
Earth's Mightiest Heroes Achievement Bug
I am writing to report an issue with the achievement tracking system on MTG Arena following the release of the Marvel Super Heroes set. The tracker for casting "Hero" spells is currently not processing or registering progression when playing eligible cards. I am playing strictly in the Ranked Standard format. In my recent matches, I have been manually casting multiple Legendary Creatures with the "Hero" subtype directly from my hand, paying their full mana costs. Despite meeting all criteria, the achievement counter remains completely stuck and does not track the progress. Specific cards that failed to progress the achievement in…
12 votes -
Can't Sideboard in B03
Check reddit this is a common issue, you are unable to sideboard in a BO3 game making the format unplayable. it's cost me enough games I am no longer playing BO3. This needs to be fixed yesterday.
16 votes -
Cannot edit decks
When I try to edit existing decks in Arena (on a PC) I get to "waiting for server" screen and then nothing happens. It just keeps waiting. This has been going on for days now. I've tried uninstalling, among other things, but nothing seems to work.
11 votes -
Cannot remove cards during sideboarding
During a recent (05/20/26) Standard Bo3 match, I was only able to add cards to my deck between games, not remove them.
This is a new problem on Android- I've been playing Bo3 Standard for a while now, and it's never happened before.16 votes -
Phantom Premier Draft bug
My account is currently locked from today's special phantom draft. At first I was able to draft without issue and started playing, but at some point I had a disconnect issue with my network. Afterwards, I haven't been able to join the event since, and the event appears with a “Start” button, as if I never drafted. The message I get when clicking is “NETWORK ERROR Unable to join event. Please try again later.”
14 votes -
Sideboarding not working
Since the new update this morning, I am unable to remove cards from my deck during sideboarding. I’m on an iPad and it’s though the client doesn’t recognize my finger taps.
16 votes -
Card filter not working
It won't let me filter cards by mythic rare or rare or uncommon or common but it will let me filter by weird combiations of filters like common and uncommon or like rare and 4 costs, I've reinstalled and file verified and it doesn't help.
11 votes -
No update in app store
App asks for an update, yet there is no update available in the app store. IPhone 16
14 votes -
It says need to update in IOS but app Store doesn’t have an update
The new update is not available in Apple Store ios
14 votes -
Unable to load iOS app
The game says an update is required but there is no update available on the iOS App Store.
14 votes -
今週(26/06/17 JST)のメンテ後にデッキ編集が開かないケースが有る
下記手順で再現(友人から代理報告であり、自環境でも再現)
1.添付したリストのデッキをインポート
2.インポートしたデッキを編集すると「waiing for the Server」で画面が進まないただし、2の前にデッキ選択中にフォーマット変更しておくと、
デッキ変更中フラグが立っている状態での再起動となるため、次の先同時に編集画面に入れるみたいです11 votes -
wins
Wins do not count towards constructed ranks, daily quests or daily wins!!!! not even for the mid weekly event!!
22 votes -
June season ended, dropped rank? Got 2 mystery packs that disappeared.
June season ended, dropped rank
Got 2 mystery packs that disappeared.14 votes -
Unable to rejoin the Phantom Premier Draft Magic: The Gathering Foundations Event
PC User: Unable to rejoin the Phantom Premier Draft Magic: The Gathering Foundations Event: Network Error: Unable to join event: Please try again later.
13 votes -
Full screen setting does not save for wide screen monitor
Full screen settings do not work/persist when using a widescreen monitor. Most modern games properly support full screen settings.
16 votes -
Mythic Rank Has Been Reset to Sparky Zero
Hello,
I'm on PC, WIn 11, and my Mythic Rank has been reset to Sparky Zero.
My daily quest and Daily wins are not being added to their respective counters.This also means I do not get XP for the Mastery Pass I paid for.
Hoping for a swift solution,
20 votes
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