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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9072 results found

  1. Lutri, the Spellchaser becomes invalid with duplicate cards in the sideboard

    I run a Tainted Pact/Thassas Oracle deck using Lutri as a companion. There are no duplicate cards in the maindeck but there are duplicates in the sideboard that seem to disable Lutri even though Lutris companion viability is only supposed to be concered with cards in the mainboard.

    2 votes

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  2. Hexproof didn’t work against Archenemy’s Charm

    Gave my creature Hexproof with Dawn’s Truce but their Archenemy’s Charm was still able to exile my target creature.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  3. Missing FF basic land card arts after update

    After purchasing all the Final Fantasy basic land card arts in the store on June 16, 2025, the following day there was a update on June 17, 2025. From this update, basically half of the previously purchased card art bundles have been removed from my account. I have tried everything I can legally to try and fix it. I have contacted customer service, they pointed me here. I honestly just want what I purchased, without having to pay more.

    4 votes

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    5 comments  ·  Store  ·  Admin →
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  4. Friends List Offline

    whenever I try to click on my friend on mtg arena, it wont let me interact, just block or unfriend. it says she is offline. she can message me and i can see when she messages me but I cannot message back nor can I see or click any of her direct challenges to me. this happens both on desktop and on android for me.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  5. Golden Pack progress issue

    Just bought a phyrexia awbo and a motm pack, neither put progress towards the Golden pack. Bought with coins on iOs

    1 vote

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    1 comment  ·  Store  ·  Admin →
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  6. this bug reporting site has too many bugs (soft-lock report attempt #3

    Opponent played 3 turns, didn't like how it went. Triggered a witch animation and left the game. No timer fuses ever showed up. He gets out of jail for free and obviously had done this before, and my opinion of the state of the game went to a new low because this has been reported over and over and for some reason WOTC doesn't think deciding who wins and who loses is an important enough part of the game to fix.

    Go ahead and print more "tap a creature. add 10 mana. put a card from the graveyard onto the…

    2 votes

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  7. Game glitched and wouldn't allow me to cast instants before choosing blockers

    I just lost a game because I went to declare blockers step but couldn't cast instants beforehand. My opponent had no silencing affects. I wasn't able to even tap lands for mana. It was quite literally the difference between winning and losing my round in an event so I'm quite upset about this.

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. Hand not showing full card at start of game iOS

    Platform iOS

    When a game starts only the top half of the card shows. You have to rotate your phone upside down and then back to get the cards to show properly.

    This started after last months update. Can you please fix this annoying bug.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Sideboard incorrect in Pioneer Metagame Challenge

    Submitted a deck that says Azorious bo3, that is a pioneer deck with a companion and 15 sideboard cards. I only see 6 sideboard cards.

    3 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  10. Cannot open vault

    Cannot open the vault at over 100%

    3 votes

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  11. Why do I get a losing streak whenever I get to Platinum 3 when playing ranked, it has happened 10 times in a row?

    Is anyone else having a problem playing ranked going from Platinum 4 to Platinum 3? I marched right thru everything including Platinum 4. When I hit Platinum 3 a losing streak started that eventually took me back to Platinum 4 with 0 wins. I have had losing streaks in this manner that were as much as 9 straight games. This has happened around 10 times. I am using a deck I used to get to Diamond 1 and trying to figure out how to get past this. After my latest adventure back to Platinum 4 I decided to use a…

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  12. Soft Lock Caused by Opponent Conceding During Mana Select on Twitching Doll

    In the middle of selecting a mana type when tapping the twitching doll card, my opponent conceded. I then selected a mana after their avatar exploded and the game state froze, keeping me from doing anything. This soft locked me and I had to forcibly close the game. The gear in the top right corner was gone, all the effects of the play field like sound effects of cards when hovering over them or clicking elements on the field still gave feed back, but no progression could happen and I was stuck until I closed the window from my task…

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  13. Did not receive "All according to my calculations" achievement

    Playing in the starter deck challenge, I was playing the Dimir deck and defeated my opponent with no cards left in my library. Final combat I swung out with all my creatures, my 3 copies of Dreadwing Scavenger I had on board drew me the last 3 cards from my library, and I dealt lethal damage to my opponent. I closed out of the game too quickly to take recording or screenshot.

    3 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  14. Timer stuck on waiting for mulligan

    2025.49.20.9003.1156372

    Stuck on waiting for mulligan for about 15+ mins

    6 votes

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    3 comments  ·  Gameplay  ·  Admin →
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  15. +1/+1 x2x2

    Arena has trouble x2 x2 +1/+1 counters.
    1. Have two cards like ouroboriod and two cards like doubling season.
    2. iOS
    3.the 19 million/19 million should have been closer to 56/58
    5. Pics added
    6. Treat x2 cards as if they have ledgendary

    2 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  16. Virtue of Strength and Prismatic Omen

    This is a bug. When I have Virtue of Strength and Prismatic Omen in play, every land should be every basic land type, capable of producing three mana of any one color. Under these circumstances, I tapped a Polluted Delta for black mana but it did not produce three mana, only one. This seems to be a consistent error.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Nurishing Pixie + Tiny Bones Joins Up BUG

    Nurishing Pixie + Tinybones Joins Up BUG

    Play Tinybones Joins Up
    Play Nurishing Pixie, targeting Tinybones Joins Up
    Nurishing Pixie will get its counter but then a visuall stack of 1's appears on the card and all video animations chug to a crawl.
    Visuals will start stacking on screen, covering up the battlefield and creating a very difficult UI to finish playing out the game.
    Only tested against a bot.

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  18. 1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  19. Crashing Wave wouldn't let me submit

    Casting crashing wave and it wouldn't lee distribute stun counters to creatures and timed out and fizzled

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  20. Boomerang basics on a hexproof creature?

    I play on apple.
    Herald of Eternal Dawn in play with hexproof and indestructible counter from perennation.
    Opponent bounced with boomerang basics.
    How?

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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