MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4185 results found
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Marsh Flats old border style can't be purchased
This land style can't be purchased for some reason. All the other fetchland styles are available, so this one being the only one locked out seems like a bug.
1 vote -
cannot match draft
I keep having trouble connecting to the Strix Heaven Two Choices Draft.
1 vote -
product suggestion
If there is an issue with Arena then it shouldn't let you start the game, or provide you that update when you start the game. I don't get much of a chance to play and I was excited to continue a premier draft I started earlier this week, but I kept getting connection issue errors when I tried to start a game. After some troubleshooting on my side, I checked the Arena Status website and found out scheduled maintenance is occuring. Please in the future can we get something that tells us when we won't be able to play rather…
1 vote -
cpuが対戦中にフリーズすることが頻繁に発生します。改善を希望します。
cpuが対戦中にフリーズすることが頻繁に発生します。改善を希望します。
1 vote -
Reconnect bug
Im playing on movile (Android) and in the midle of a ranked standard game , I got disconnected and instantly the message to connect appeared, I clicked it and the game froze, the opposing player's time ran out and nothing happened
1 vote -
Issues In New Update
- I tried to craft a Force of Will with a Mythic Rare Wildcard, but it bugged out and didn't craft a card. Still, it consumed a wildcard.
- I earned two strixhaven packs through the mastery progression. I couldn't open them. When I tried to open them, they simply vanished, and I was prompted with an empty user dialog that I only had an "Ok" option on.
- I bought a strixhaven pack that I similarly consumed without getting any cards, but the gold was nonetheless used up.
platform: android
1 vote -
issue when returning permenent to hand
a few minutes ago wile playing in ranked best of one pioneer i tried using boomerang basics on unholy annex and the card resolved i payed mana but nothing happened to unholy annex i can stil see it on the battlefield.
Thenon next game oponent used a card to return my Soul-Scar Mage on hand but instead the creatureshowed as if it was on the battlefield with his stats buffed from a prowess trigger as 2/3 and i never got the card back in my hand, but thecreature wa unreponsive as if its just a frozen image there, and a…1 vote -
Applied geometry interface bug when copying a Siege Enchantment
When using Applied Geometry to copy Hollowmurk Siege, you are being asked to select Abzan or Sultai.
However, selecting Abzan results in the copied Hollowmurk siege 0/0 creature entering in Sultai mode, and vice-versa.
My deck intends to copy Hollowmurk Siege on Sultai mode, so that the placing of the counters on the Hollowmurk Siege creature triggers its ability. This does work, but I have to remember to select the Abzan button to get it in the right mode.
This happens every time. Tested it on PC gameplay.
1 vote -
Merata can't be used to cast Krang
Merata gets counters to cast artifact spells snd Krang cannot be summoned this way.
1 vote -
Boomerang
Resolving boomerang basics crashes the app on my pixel tablet
1 vote -
Matchmaking is rigged
Why do I constantly have to play against decks with the same mechanics as mine? Or constantly get matched with someone that has the exact deck to negate mine... this is not fun at all. I don't expect to win every time, but this is absurd. One here and there, sure. But three in a row is obviously a matchmaking issue. Not to mention the people that are literally taking up the clock to make plays in hopes you just FF.
1 vote -
Commander: Massacre Girl, Known Killer/ Infestation => blowfly infestation/nest of scarabs, infinite loop
Commander: Massacre Girl, Known Killer/ Infestation => blowfly infestation/nest of scarabs, infinite loop
I was just playing a game of brawl and hand to concede because I was creating 1/1 beetle tokens but had to destroy a beetle because of the blowfly infestation trigger and the nest of scarabs triggering off of each other but the massacre girl each was triggering although i was placing counters on my beetles but no cards were being drawn.
1 vote -
Bug
opponent spawned a 5/5 demon with haste menace and lifelink from a creatures exile effect. I had two minions on the board tiny bones which I confiscated from him and another 3/4 creature. When the demon spawned and attacked I was not allowed to block the creature with menace at all even though I had two creatures to block with. Both were untapped and no binding or bypass mechanics on the board. Cost me the game because it should have died to tinybones deathtouch but it bugged and wouldnt allow a block at all. No option what so ever. Just…
2 votes -
Graveyard trespasser failed to transform
During a cube match, I had a graveyard trespasser in play. I began to cast dig through time, selecting cards to exile from the graveyard, then decided against casting dig through time, hit cancel, and passed to my opponent's turn. However, the trespasser did not transform at the start of my opponents turn, despite me having cast no spells on my turn. My opponent had nothing in play that would have interfered with the transformation.
2 votes -
Game not loading after "checking for active matches"
After fully updating and getting through "checking for active matches" the window goes black. It never loads. This is the first time I've had a "the game is unplayable" bug. Reinstalling did nothing. Please help!
2 votes -
Game stopped when I put creature on the stack
I was playing a ranked limited match and was in a seemingly winning position when I put a second creature for the turn on the stack. My opponent didn’t seem to respond to the point the rope appeared. I then got a message this was MY rope and when I reset the app I got the defeat message posted below. I didn’t lose internet during that time and because of this I lost 200 rank from a game I was likely to win.
2 votes -
Loading Screen crash
PC, windows 11. I try loading the game like normal. I get to the "loading initial scene" with the new TMNT background, the game crashes. Everything on my PC is up to date.
2 votes -
Just
Just did the TMNT update this morning in my S24 Galaxy. The client now crashed after the initial loading screen
2 votes -
ゲーム中に殆ど操作ができなくなる
ゲーム中に突然停止する
アプリが完全にフリーズしているわけではなく、戦場のカードやスタックのカードを長押しすると拡大されるし、エモートも使える。投了もできる
手札のカードは触っても何の反応もない
しばらく放置すると持ち時間の赤や青のラインが表示されて、尽きると完全になんの操作もできなくなる
先に赤のラインが出れば負けてるし、青のラインが出れば勝ちになる
なんの操作もできなくなるのは投了した場合も同じ
こちらの端末だけの問題であれば、こちらの勝ちのパターンはないはず
本日から発生しています
リミテッドでも出るので辛いです毎試合ではなく、最後までプレイできる場合もあります
2 votes -
Freeze screen and play mid game
I've reported this several times today and haven't received any feedback, I've had several games freeze mid-game, leaving the only option left to do being exit game, close game session, and restart app. The leave game function being not a choice because of the instant the bug takes affect, it,(being a choice under the options tab in the upper right corner), isn't even available to press because it mysteriously just vanishes into the ether! This seems like a bug developed by an inside source, thinking malicious activity is funny, you might want to get an investigation into the cause of…
2 votes
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