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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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3001 results found

  1. Mothlight

    I was playing against a player using Mothlight Processionist. They had 60ish of them in their hand at the end of their turn. One by one they started discarding them. The timer came up, but it was my timer. It ran out before they finished discarding and when my turn began, it was auto passed back to them.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  2. Android field layout rendering wrong

    All the cards appear in the center, overlapping, with my lands and opponents lands switched. See screenshot. Borderline unplayable, certainly not fun.

    1 vote

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  3. Didn’t recive my cards from opened packs after the game timed out. Broke the app.

    Opened a few packs together, and was looking through each of the new cards slowly. Got caught up with something outside of the game and locked the screen. Came back and continued looking at them and they were still there. So I continued looking at them and got busy again. This was a while ago so I don't remember the details of when it bugged out and didn't have the time to bug report at the time, but I might have closed the app or it might have just timed out, but when I came back again, it threw an…

    1 vote

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  4. annoying sound bug when using a Room enchant

    when I have a Room enchant on the battlefield, there is a sound bug that makes that the sound made by the Room appears each time there in an effect on the pile

    1 vote

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    1 comment  ·  Gameplay  ·  Admin →
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  5. Set names on cards

    It is extremely ridiculous how the set names are not included on cards, or in the reminder text tooltips. Not everyone has the set icons perfectly memorized, Especially for things like special guests and where those special guests are from.

    2 votes

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  6. berserk

    Berserk says it can only be cast before the combat damage step, which should mean it can't be cast during main phase 2. In a game of historic, I played against a gruul aggro deck that had only berserk in their hand, and I passed to my main phase 2 before using thoughtseize and they were still able to cast it. The reason it's a problem is that they were able to target their creature that gets a +1/+1 counter when you target it.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  7. Gandalf, Gobelin's Bane alt art (HOB-242) - Translation issue

    Concerned card : Gandalf, Gobelin's Bane (alt art by James Bousema, HOB#242)
    Support : PC
    Settings : Game language set to French
    Issue : When I right click on the card (when it is in my hand or on the board), the adventure part of the card remains displayed in English and is not translated in French (see picture). However, this problem doesn't appear when I just pass the cursor on the card.

    1 vote

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    0 comments  ·  Text Translation  ·  Admin →
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  8. Glamdring

    With glamdring on a 6/6, it does not calculate any cost discount for Mathemagics. This is on PC. It will not let me attach my logfile.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  9. Daily Win Rewards not reseting

    Daily Win Rewards not reseting
    After logging for the first time after the daily reset, I already had 3 wins in the daily win rewards. This happens like once a week, and this time two days in a row.
    Unfortunately this wastes 400g every time ti happens.

    1 vote

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    0 comments  ·  User Interface  ·  Admin →
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  10. MISIÓN DIARIA NO ME HA DADO LOS 500 DE EXP

    Windows 11
    Tras completar una misión diaria mi cantidad de experiencia se ha quedado fija.
    He estado jugando durante horas para subir un nivel y estando en 775 de experiencia y tras completar la misión diraria me he quedado a 800 de exp del nivel.
    Ruego que se me ayude.
    un salduo

    1 vote

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  11. 1 vote

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  12. draft

    Servor error while picking in my "fractured reality" major draft.
    Results: few boosters missed and tons of cards that I didn't want to play. The error seems to have impacted other players as well.
    My internet connexion was fine though. Happened around 2:30 PM CEST.
    Is there anything to do to redo the draft?

    1 vote

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    0 comments  ·  Events  ·  Admin →
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  13. Wrong 'cards in hand' information bug with Flashback

    My opponent's hand showed 1 card with the information clearly stating that the opponent had 1 card in hand (see the attached image), when in fact the opponent had 0 cards in hand and 1 card in the graveyard with flashback. This made me waste a discard spell that did nothing. Please fix the cards in hand counter bug as this is clearly false and misleading information.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  14. draft - bug significant delays and indicating that I was inactive

    Hello,

    While playing a draft on Magic Arena with the Reality Fracture set, I encountered an issue during one of my matches.

    The game suddenly started experiencing significant delays and was indicating that I was inactive, even though I was still in the game and actively playing. Every time I tried to perform an action, the game responded very slowly, as if I had lost my internet connection.

    I checked my connection on my end, and everything appeared to be working normally, so I believe the issue may have been related to the game itself.

    Unfortunately, this issue caused me…

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  15. Answer my ticket immediately

    I just purchased the $199.99 big box of gems through steam and didn't get the gems on my account. Please respond to my ticket. This involves money so I expect you to answer immediately.

    1 vote

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    0 comments  ·  Store  ·  Admin →
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  16. Answer my ticket immediately

    I just purchased the $199.99 big box of gems through steam and didn't get the gems on my account. Please respond to my ticket. This involves money so I expect you to answer immediately.

    1 vote

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  17. Answer my ticket immediately

    I just purchased the $199.99 big box of gems through steam and didn't get the gems on my account. Please respond to my ticket. This involves money so I expect you to answer immediately.

    1 vote

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  18. Answer my ticket immediately

    I just purchased the $199.99 big box of gems through steam and didn't get the gems on my account. Please respond to my ticket. This involves money so I expect you to answer immediately.

    1 vote

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Answer my ticket immediately

    I just purchased the $199.99 big box of gems through steam and didn't get the gems on my account. Please respond to my ticket. This involves money so I expect you to answer immediately.

    1 vote

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  20. Answer my ticket immediately

    I just purchased the $199.99 big box of gems and didn't get it. Please respond to my ticket. This involves money so I expect you to answer immediately.

    1 vote

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MTG Arena Bugs & Product Suggestions

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