MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4235 results found
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Didn't Receive Rewards in Lorwyn Premier Draft
I finished a Lorwyn Premier Draft with 7 wins and one loss, playing a Merfolk deck, but I didn't receive the reward of 2200 gems and 6 booster packs. Evidence of this is that I still have 4720 gems. Could you please help me receive the rewards? This is very frustrating. My account is "Julio Gandra#13121". I'm in Brazil, and I finished the seventh victory about 9h35PM (Brazilian time).
1 vote -
Eldrazi are OP in Historic
Two types of lands that tap for two mana, easy ramp, easy access to Cavern of Souls, land removal, hand distuption, card draw, controlling opponents turns—they just have so much to work with, they are too consistent. At the very least, Sowing Mycospawn should be banned so they can't consistently find Eldrazi Temple while simultaneously exiling an opponent's land.
2 votes -
Black text on a black card
The card Phantom train has an alternate art that makes the text box of the card all black while simultaneously not changing the text to White from Black. This makes it very difficult to read the text of the card. This is on the Android version of arenas
2 votes -
Using Treasure Tokens - Animation TOO LONG causing me to TIME OUT
Using Treasure Tokens - Animation TOO LONG causing me to TIME OUT in games. Something changed with this in the last update. With many treasure tokens, the time it takes to use them because of the animation makes you time out.
2 votes -
bitter triumph not working as instant
the instant worked in first game, but my second and third game it would not let me cast as instant.
3 votes -
Jump in Event - stuck
I encountered an error with the jump in event.
I have MTGA arena installed on my windows 10 pc and my iphone X.
Recently I was playing jump in on my pc.
I left it logged in at the jump in event, but i guess it timed out (I had to leave the house)
I continued playing on my Iphone, resigned the event and rejoined, selecting two new packs, continued playing on my iphone.
Afterwards, when I got back home, I continued playing on my PC. I reconnected and It was still on the jump in event, but still showing…70 votes -
Friendly Brawl deck list card versions not matching after game start
bug=Friendly Brawl is automatically switching non-alchemy cards to their rebalanced versions upon issuing a direct friendly brawl challenge. Effectively making both deck options identical aside from the ban list. Friendly brawl is supposed to be non-alchemy & no-bans. It's currently forcing/switching to alchemy versions after you load into the match.
1 vote -
Incorrect values given for rewards when looking at buying levels
When clicking on the mastery pass on the steam version if you attempt to buy levels any packs that are paired with currency adds the currency amount to the graphic of the amount of packs you will get. Leading it to seem like you would get 4000 of some packs and 600 of others. I believe the currency amounts should be shown on their own so as to not confuse buyers.
1 vote -
Banned card (tamiyo) able to be used in the brawl challenge.
Opponent has a tamiyo inquisitive student in their deck despite the banlist saying that taimyo inquisitive student is banned.
1 vote -
Lorwyn Eclipsed Mastery Pass Gave WRONG REWARDS
MASTERY PASS GIVES WRONG REWARDS.
In addition to level 4 giving 3 packs of EoE. When boosting 22 Levels to 26 it shows I was supposed to receive 4011 packs of Lorwyn Eclipsed and 603 packs of EoE along with 1200 gems. In my screenshots I DID NOT receive the correct amount of gems or packs as advertised. I only received 600 gems and the amount of the packs are completely messed up. I have messaged customer support for a WEEK with no resolution and this is unacceptable.
1 vote -
During the Jump-In event, packs that I have not selected are not appearing.
ECL発売時のジャンプインイベントにおいて、私が選んだことがないパックは出現しません。そして、何度も選択したことがある限られた種類のパックのみ出現します。
私は、以前、同様の報告をして、そのとき、お詫びのゴールドをいただきました。
ECL hatsubai-ji no janpuin'ibento ni oite, watashi ga eranda koto ga nai pakku wa shutsugen shimasen. Soshite, nando mo sentaku shita koto ga aru kagira reta shurui no pakku nomi shutsugen shimasu. Watashi wa, izen, dōyō no hōkoku o shite, sono toki, owabi no gōrudo o itadakimashita. Watashi wa kore ijō gōrudo o hitsuyō to shimasen'node, jōki no fuguai ga kaizen sa reru koto o negaimasu.
157
During the Jump-In event at the time of the ECL release, packs that I have never selected do not appear. Only a limited number of packs that I have selected multiple…1 vote -
Game crashed and then forced an update in the middle of draft game
I was playing a game in a premier draft when the game crashed and forced an update when I tried to reopen. I timed out of that game and received a loss and would like reimbursement for the draft.
1 vote -
Preferred cards on deal
Why does the game pick a specific card and deal it to me and my opening hand almost every single game and it's not even a useful card. It's like the most expensive useless card at the beginning of the game. It wants to give me every single time like what the f*** is the problem. It's at the point where I have to remove cards that I don't want to remove because I just keep getting them so often and it doesn't make any f****** sense. One of like f****** a hundred cards and I get it more often…
1 vote -
BRAWL CHEATERS
How do you justify the guy is literally has a spell for every single creature that I play three creatures three f****** spells. It's bro man. It's a hundred unique cards. There's no f****** possible way that's what the guy had in his f****** so your either forcing me to f****** lose the game or the guy's
Oh and guess what. It's exactly the same f****** commander that I've played about 600 f****** times .f****** cheating like I'm so sick and f****** tired of not being able to play any of my f****** ******* cards. The guy is a f******…1 vote -
1 vote
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Im showing 3 saporling nursery’s in my deck but four chevrons are showing on the card when I try to add a fourth
Im showing 3 saporling nursery’s in my deck but four chevrons are showing on the card when I try to add a fourth
1 vote -
LGS Wins Added to Arena
LGS Wins Added to Arena:
It's great that wins gotten in a real life event (at your LGS) are now added to Arena.
However, the wins are applied at the moment you log in, rather than when you played in the event.
Last week I played in a prerelease for the new Lorwyn set, and it's great that I got the wins on Arena. But I didn't log into Arena until the next day. Thus the wins were applied not on a day where I didn't play Arena (the day I went to my LGS and played in the prerelease),…1 vote -
bug: moonshadow dying to Honest Work
I had a Moonshadow die when Honest Work became attached to it. This shouldn't happen.
1 vote -
cant buy gems
I cant buy gems, the page keeps on 'waiting for server' when I have chosen my gem package, it does not go further to the payment page
20 votes -
Bloodthirsty Conquerer
I have now had numerous games where Bloodthirsty Conquerer created an infinite loop. Sometimes I was winning. Sometimes I was losing. Sometimes it was neck and neck. Most of the time it has happened to me. Some of the times I was the one getting the benefit.
But every single one of these games was ruined. Fix this stupid, broken gameplay mechanic. It is not the spirit or intent of the card to create an infinite feedback loop. That is poor implementation, not a problem with the card. It activates once. And ONLY once.
14 votes
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