MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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4062 results found
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Bug
FIX THE **** FAIRY SPARKY THING HOLY …. IS IT INCREDIBLY ANNOYING EVERY TIME YOU GO TO THE HOME PAGE IT STARTS YELLING AT YOU. YOU’VE HAD AT LEAST 3 UPDATES NOW. WHY IS IT STILL NOT FIXED?
4 votes -
Cannot play standard on Android
I started a standard ranked play. The app just stops loading necessary elements of the play. It doesn't freeze. As you see on the screenshot, the timer works fine. But I can't see any cards, and there's no info about waiting for the opponent too.
5 votes -
match does not work
steps I did: standard ranked match started, mulligan went okay, it was opponent's turn, but my timer started to run out and game just got stuck without them playing or conceding; i couldn't concede either
platform: steam (windows)
expected: the opponent should have been able to play their turn and then I mine
adding screenshot where you can see the timer and the orange fade in the corners of the screen + the log
workaround: had to close MTGA and reopen
7 votes -
Draft event changed mid event
I purchased access to a Final Fantasy quick draft using gems, only for each game to get stuck in the mulligan step, if I even got matched and the game made it that far (sometimes I would not even see the first draw). Timers would run out the first time and the game would get stuck there until I quit the app after 10+ mins of waiting for something to happen. The event was supposed to last for another 43 hours when I signed up. Now I entered the app again to see if anything had changed, when I tried…
7 votes -
Opening hand is missing
After match creation was made, the first screen after the "battlefield" loads, is where you select your hand or mulligan. This overlay/splash screen is missing! Nothing happens after that. You can emote, view deck, or click setting.
7 votes -
App freezing
Can’t play a game; sometimes gets stuck on the loading screen and sometimes loads a player but then no one can play cards. Tried restarting my phone, restarting WiFi, logging out and then back in, deleting and redownloading the app, closing all other apps, and it’s still happening
7 votes -
Bug - Can't play since just before 5:00 PM EST
Since my draft failed around 17:00 EST, I have not been able to have a match.
The client freezes at the opponents hand selection, without showing me my card selections.
This has happened 3 time since 16:45 pm, and add the draft that I lost my admission to.7 votes -
Final Fantasy Quickdraft Error
I was trying to run through a Final Fantasy Quickdraft, but I the matches I load into don't present starting cards, and I can't exit. I don't want to take a loss for this match I can't play.
5 votes -
[bug] You cannot identify the original ability that caused Firebender Ascension to trigger
When the triggered abilities of Firebender Ascension are placed on the stack, it is impossible to determine which original ability caused each individual trigger.
Steps to reproduce
- Have the setting enabled that allows you to choose the order in which triggered abilities are put onto the stack.
- Control multiple creatures that have abilities which trigger when they attack, along with Firebender Ascension.
- Attack with those creatures.
- Put the creatures’ attack-triggered abilities onto the stack.
- A screen opens allowing you to choose the order in which the Firebender Ascension triggers—triggered by those creatures’ abilities triggering—are put onto the stack.
At this…
6 votes -
7 cards sideboard in Bo3 ranked games
Recently I'm having this issue in Timeless Bo3 Ranked games in which I can only sideboard 7 cards. I have checked that the decks have been defined as Traditional Timeless in the deck editor tab.
25 votes -
companion pet not showing
pets not showing.
my pets are not apearing since last patch
5 votes -
Crash QuickDraft - Black cards with no text
Hi. I just launched a quick draft in Final Fantasy few minutes ago. From first pick, the cards appear black, with no text and details.
I play on windows. Didn't do anything special, just paid my 5k gold.
I did try to restart the game a couple of times (didn't work very well by the way, crashing a dozen times).
I would like to be refunded please5 votes -
7 votes
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Into the Flodmaw/Shelterd by Ghosts and Yera and Oski, Weaver and Guide
First, i played Yera and Oski, Weaver and Guide.
In my opponent's turn, he played a Sheltered by Ghost on a Hired claw.
In my next turn, i played Into the flowmaw on the Hired claw.
Instead of getting back my Oski, Weaver and Guide, seeing his hand and choosing a card type, i got the situation in the attached Screenshot. I coult not choose any Card Type, see my opponents hand or submit anything. I got a Surveil tool tip?It is on PC
I should be able to choose a non-creature Type and also submit my choice.10 votes -
Black screen when trying to access my account
Since the last update for Lorwyn Eclipsed, I cannot access my account any more. If I login to my account, I either just get a black screen or a stuck "waiting for server" screen.
I already tried everything that is suggested. Even tried it on different devices.
What is interesting though, is that if I create a new account, it will launch the new account and I can play. Just my regular account won't load up at all.
Now I am really afraid, that all my stuff after years of collecting is gone. Please take a look at this issue,…
3 votes -
deck type
Can't change deck type in deck details screen. The deck type list keeps behind other interface layers and cannot be selected, makes impossible to change the deck type.
6 votes -
Jumbo cactuar damage allocation
During a game my jumbo cactuar with +3/+3 and trample was blocked by opponents Diamond Weapon and I had to manualy allocate damage: 8 clicks on the Diamond Weapon and the remaining 995 clicks on my opponent. I imagine there will be other cases where this would occur. This should somehow be resolved automaticaly; a thousand clicks is to much to do manualy :) (luckily my opponent conceded)
21 votes -
6 votes
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Ban Kona in BO1
Not playing Standard or spending money on Arena until Kona is banned.
5 votes -
evoke
There is a problem with evoking an elemental incarnation for a cost that does not trigger its abilities.
First of all, it is possible to do so if one has, as an example, 1 plains and 1 swamp, and want to cast it anyhow (maybe to trigger entering the battlefield or death effects).
However, in the case one has 1 plains, 2 swamps, and want to evoke it for w/b instead of bb, then it is not possible.
This is a gameplay issue, since one might want to cast undying malice on emptiness before it dies to return it to…1 vote
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