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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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2312 results found

  1. Ashiok, Dream Render

    Ashiok, Dream Render's passive ability of preventing the opponent from searching their library does not currently work after the latest patch.

    I tested this with Cleansing Wildfire, Price of Freedom, and Avengers Disassembled.

    2 votes

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    2 comments  ·  Gameplay  ·  Admin →
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  2. Unable to unlock other game mode

    Unfortunately, I can only fight against the bot Sparky and not against others. Please fix this.

    4 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  3. Cannot connect after July 21 update, Windows PC

    After the July 21 update, I get the "Connection Lost" screen when I open Arena on my Windows PC. My computer is connected to the internet, and I am able to connect to the Arena server on my iPhone.

    3 votes

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  4. Bug regarding Hei Bai, Forest Guardian in Ranked Brawl.

    Because I am Japanese, I will write in both English and Japanese.
    English
    In Ranked Brawl, it appears that the enchantment summoned from the deck by Heyavai, Guardian of the Forest's ETB ability is not chosen randomly, but rather determined by ascending mana cost.
    Despite having seven different Shrine cards in the deck, the same enchantment is summoned first every single time across approximately 20 matches.

    Japanese
    ランク戦ブロールで森の守護者、ヘイバイのETB能力でデッキから出てくるエンチャントがランダムでなくマナコストの軽い順に決められているように思われます

    デッキに入っている祭殿カードが7種類もあるのに約20戦で一回目に出てくるエンチャントが毎回同じエンチャントです

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  5. Timer stuck

    I'm playing my last game in pick two draft. My opponent hasn't done anything for the last 10 min, but the timer is stuck and does not advance. I feel cheated out of a potential win. I'm on android.

    3 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  6. Fix the shuffling algorithm or remove the paywall filter that handicaps non-paying players

    Fix the shuffling algorithm or remove the paywall filter that handicaps non-paying players. It’s very annoying to run a 60 card mono deck with 36 spells and 24 lands and pull one or less lands and have to Mulligan two or three times every hand. I’ve played Magic for over 30 years and I’ve never had this issue in real life if this was happening to me and I was putting money into this game I would be extremely mad which is why I propose the question and suggestion

    4 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  7. Collection status/First/New cards

    My collection is very close to one each of every card except the latest sets and maybe some rsres.going back a little further so I strategically get packs so I'm maxing my chances of getting first cards. Opening a mythic strip haven pack I got an uncommon from a few sets ago that said first or new I can't remember. I knew that wasn't possible because I had all.commons and uncommon. I checked that specific card in my collection and I had FOUR already. Today it.happened again, it.said Zombify wad first, checked and I had 4. It's probably keeping me…

    4 votes

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  8. frogified magus of the moon

    I frogified the magus of the moon but still all my lands were mountains… pls fix

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  9. bofur

    Opponent played quarrel targeting my dain, but the game didn't pass priority to me to cast Bofur in my hand, resulting in my death and loss. This is a bug, as you can see I had one white mana up and was able to cast it. Granting it hexproof and indestructible would have allowed me to block and survive to next turn

    1 vote

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    2 comments  ·  Gameplay  ·  Admin →
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  10. Land Notifier

    I would like there to be an option when you concede a game that it is due to land. Not because you're being a spoiled sport. It's no fun to draw all land or no land for the entire game. And I would like to be able to tell my oponent at the top of the game when you're mulliganing that the reason why/

    in addition, you should update your poll about "Did you have fun this match?" The data you get doesn't help and is skewed. You Should find out why we didn't have fun. I would be that…

    3 votes

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  11. Ban Ugin

    Every form of Ugin creates an oppressive game state. They should not be allowed in any of these formats.

    5 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  12. interactions between Goblins and Orcs

    Greetings. I believe you should review the interactions regarding enrolling Orcs and/or Goblins. Frequently there are errors where the counters are added to a single army instead of creating new units. Example:

    -I have Saruman, The White hand, on the board and also a Goblin Army with 1 +1/+1 counter on it.

    • I play News of War from my hand.

    -The result should be that I would enroll 1 Orc for Saruman and 1 Goblin for the spell. However, I only enroll 2 Goblins.

    2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  13. Ultra Wide monitors - must use Alt-Enter to maximize screen - thsi will also sometimes skip turn

    title. either make the screen wide compatible or dont make alt-enter the default for skipping your turn. And, plese, don't tell me not maximize my screen at the beginning of my turn as a fix. that's weak.

    3 votes

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  14. Fix your **** carddraw

    It's an absolute joke and has nothing to do with "random". I win 3 games because I outplay my opponent, the next 4 games I lose without any chance because the game gives me mostly mana and my opponent has/draws exactly what he needs to counter every single of my turns. This has nothing to do with random and it's an absolutely ridiculous attempt to cinvince us otherwise. Finally fix this ****, it's been years like that. I'm sick and tired of "losing" because the game has decided so (or because I won too much?) and not because I made…

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  15. Daily Deals Reset in 217 Hours

    Apparently my Daily Deals reset in 217 Hours? I’m on iOS and tried restarting the app and resetting assets and this bug still persists.

    3 votes

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    1 comment  ·  Store  ·  Admin →
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  16. fairy dragon tokens created by ancient gold dragon aren't affected by dragonstorm globe

    bug: fairy dragon tokens created by ancient gold dragon aren't affected by dragonstorm globe

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  17. Limited shuffler is clearly broken - intentionally?

    I draft, in person, on most Fridays. I know what a reasonably likely hand looks like. I know how to shuffle to avoid predictable patterns. I'm good at choosing the right number of lands, and the right colors of lands (what I choose to draft and what I manage to draw are different matters).

    I just played a Quick Draft. 7 Swamps, 7 Forests, 3 Islands, totally reasonable. The ONLY game where I saw a reasonable distribution of colors was the first - where I saw 7 lands out of the first 10 cards. Otherwise it was all Forests, all…

    1 vote

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    3 comments  ·  Gameplay  ·  Admin →
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  18. Hawkeye, Kate Bishop Avatar

    The Hawkeye, Kate Bishop Avatar is not the same as the one that is shown in the bundle. When I look through my avatars, I see that the picture does not reflect the actual avatar.

    2 votes

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    2 comments  ·  Store  ·  Admin →
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  19. 2 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  20. HUD/Card Viewer only highlighting card boarder, not inspecting any cards.

    HUD/Card Viewer only highlighting card boarder, not inspecting any cards. Cannot bring up any card info or its mechanics descriptions. Vital if you do not know the mechanic (Haste, Lifelink, etc) or know how the card works.

    2 votes

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MTG Arena Bugs & Product Suggestions

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