MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3339 results found
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In the middle of matches, getting freeze screen with options button disappearing unenabling options for leaving match,multiple times today.
Freezes in midmatch with loss of option tab for backing out, only option left is to completely shut down app and reload, games not loading into match you left, automatically making it a loss. Has happened 4 times today, never in 3 years previous to last patch, I've tried uninstalling, and reloading, clearing cache, updating, it's definitely on your side.
3 votes -
Cannot see text
Since the most recent update I cannot see text that is affected by abilities (life points, titles of cards, or power and toughness).
4 votes -
Unable to earn EXP or rewards on Mastery after purchasing the Mastery pass
Unable to earn EXP or rewards on Mastery after purchasing the Mastery pass. I am stuck on level 38 (300/1000), even after winning several games in a row.
Veraion: 2026.57.0.5694.1241037
3 votes -
Cannot add cards from sideboard when editing deck
When in a draft event and doing deck building, I cannot add cards from my sideboard to my maindeck. Once in a match and sideboarding for game 2/3, I can add these cards to my maindeck again. This makes deck construction very difficult and if you ever cut the wrong card, you can’t ever play it in a game one again. This only happens to me on mobile, and only began within the last two weeks
3 votes -
Unable to select blockers when rejoining match after connection loss
Experienced momentary network loss during opponent's attack phase. Game client would not reconnect despite network connection being reestablished. Exited game client and restarted. Game client returned to active match, but I was unable to declare any of my creatures as blockers. Clicking on them during 'declare blockers' phase had no effect. Only available action was to pass without blockers.
5 votes -
Mastery pass
Mastery pass is not delivering the rewards at all
4 votes -
Tend the sprig
Tend the sprig doesn't create the treefolk token despite the fact there are normal treefolk present on my side
2 votes -
I dont get 20 play-in points for placing top 1k in mythic last season
I placed top 890 in ranked in tmnt season and i dont get my play in points. WHY? please i just want to play some qualifiers
1 vote -
pyrokinesis
copied pyrokinesis off of lutri, the spellchaser this game but the second copy would not let me pick the targets i wanted to target. it would only allow me to click "submit" if i clicked 4 targets and spread the damage to 1 target each. lost the game because of this. please refund me my money.
2 votes -
Bug with Control Magic and Invalid deck
as of today any deck with COntrol Magic in it draws and invalid deck error. tried all suggested fixes.
1 vote -
surveil
[Yera and Oski, Weaver and Guide] returning to the battlefield from Exile triggers Surveil overlay instead of "Look into opponents hand and choose a card type". In my case it returned to battlefield because it had been exiled by Sheltered by Ghosts, and I exiled with Sheltered by Ghosts the opponents creature enchanted by Sheltered by Ghosts, but apparently bugs out when it returns to the battlefield for many reasons.
No action is possible during the Surveil overlay, spending all the time until you lose the rest of your turn (or game in some cases) and Yera enters the battlefield…4 votes -
Purchase History
Let us see a purchase history for MTG Arena, either in the app or in our WOTC account.
3 votes -
Daily quests not updating
Whenever my quest timer hits zero it simply resets without any quest appearing. I have zero active quests and have missed out on being able to earn quest coins at all.
3 votes -
Disrespectful MTG Arena Customer Service Agents closing my tickets without explanation or resolution
Disrespectful Customer Service Agents closing my tickets without explanation or resolution - Where to report apart from their own platform?
Any request I create, are automatically closed now and tagged as "Solved".
1 vote -
Stop using planeswalkers as commanders in brawl
please, if you are going to enable ranked brawl, just don't allow planeswalkers as commanders.
In a 1v1 format having access to so many habilites as soon as it comes down it's unfair. there's removal for planeswalkers but it's not that common.
it's not like creatures with summoning sickness, if they caught you with no creatures on the table that means that the planeswalker get's free rein, and whatever creature you can put on the table to try and lower the points is going to either get blocked, destroyed or disabled. i'm not even talking about commanders like ugin that…3 votes -
UNADRESSED RACISM AND HATE ON THIS WEBSITE
I've had enough. Wizards has to act. Racism by the user Spaderman#48650 must not be tolerated. This must not be a place where it is acceptable to repeatedly call people "worthless slanted-eyed chinks".
He posted this recently:
After I've reported him 3 times. If you look at his profile he constantly spews racist anti-Asian hate:
https://feedback.wizards.com/users/6650475452-spaderman-48650
This can not be acceptable in the Magic community. You do not want to be associated with this. You do not want people to think that the typical Magic player is a socially stunted keyboard warrior who would probably get their *** beat…
3 votes -
Trying to change deck format and choices are blocked by window
I'm unable to change the deck format from historic. The pull down tab that is supposed to allow you to change the format shows up behind the "Creatures and Non-Creatures" window not allowing me to make a choice. I also tried to change my companion in this same area, but the other ones that I own aren't showing up. The companions show up fine when changing through the profile section, but don't show up when editing a deck.
4 votes -
Unable to evoke Emptiness using floating mana
Unable to evoke using floating mana
I was playing in the Lorwyn Eclipsed Premium Draft and had a copy of Emptiness in my hand. During my first main phase, I proceeded to add 1 green mana and then used Foraging Wickermaw to convert that mana into 1 black mana. I then tapped a swamp for another 1 black mana and had two floating black mana. I then attempted to cast Emptiness for its evoke cost. When the prompt came up on how to pay, I chose 2 black mana but then the game refused to use the black mana I…
5 votes -
Behold Mechanic Bugged in Lorwyn Draft
When attempting to cast Silvergill Mentor for its "Behold Cost" I was not allowed to choose a Merfolk I control on the battlefield.
3 votes -
Remove and/restrict violent outburst
Violent outburst needs to be restricted in timeless. Tired of the non games because of violent outburst into tibalt's trickery.
Tibalt's trickery needs to just be removed from the client if not going to fix the card to say spell an opponent controls.2 votes
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