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MTG Arena Bugs & Product Suggestions

← Customer Feedback for Wizards of the Coast



This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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Bug/Product Suggestion Details

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16739 results found

  1. Can't login to new account post 5/23 update.

    I can not get into my account. It was created last night on 22MAY2024 and verified through verification email. Today I can not log in.

    91 votes
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  2. Adventure Issue (Tarkir Dragonstorm)

    Adventure Cards disappearing in Tarkir Dragonstorm. As far as I could tell, there were no cards on the board that would cause this action. I played 2 different adventure cards successfully and the other side would not be available to cast. I checked my graveyard and exile and they were not located there. Attached is the log. If this was actually a bug, it was the difference between a win and a loss.

    6 votes
    5 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  3. Starfield of Nyx turns itsself into a creature when the card says "Other" enchantments

    Starfield of nyx is not supposed to turn itself into a 5/5 enchantment creature, but it does.
    I have posted a screenshot of this
    (This bug made me lose the game btw!)

    16 votes
    8 comments  ·  Product Suggestion  ·  Admin →
    How important is this to you?

  4. Can’t craft Tarkir Dragonstorm Precons

    I’m unable to craft the Tarkir Dragonstorm Precon commander cards in Arena. Why would these cards show at all if we can’t get them with wildcards?

    8 votes
    3 comments  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  5. Viewing graveyard

    I've noticed since the bloomburrow release when I click on any player's graveyard to view the cards there, it will take an extremely long time for the window to pop up if it does at all. I have not had any internet issues or any other slow downs in game. I have had this issue across devices and networks.

    54 votes
    2 comments  ·  Gameplay  ·  Admin →
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  6. Sudden Draw

    my opponent out tricked me and had the clear victory and as he swung his winning strike the screen said draw

    11 votes
    2 comments  ·  Gameplay  ·  Admin →
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  7. After the Alchemy: Bloomburrow update, the daily quest XP and the daily win XP are stucked and not increasing

    After the Alchemy: Bloomburrow update, the daily quest XP and the daily win XP are stucked and not increasing.

    At the beginning of the day, I was at Mastery level 32 and 750 XP. I have completed the 500 XP daily quest and the 10 daily wins for 25 XP each. I would have been at Mastery level 33 and 500 XP, but I only recived 25 XP for the first daily win and now I'm still stucked at Mastery level 32 and 775 XP (750 XP + 25 daily win XP).

    725 XP were not credited.

    Solve this bug,…

    42 votes
    6 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  8. Background is the same color as the collected color in the deck screen

    You can't see how many copies of a card you have, because it's the same color as the background.

    The background in the deck building screen needs to change to a different color theme. I suggest blue, gray, or black.

    See the attached image. How many copies of this card do I have, can you tell at a glance?

    11 votes
    2 comments  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  9. Remove Digital-Only Cards from the Timeless Format

    The timeless format is a big step forward and many players, including myself are excited to start playing it.

    However, the constant pushing of digital only designs and pursuit of empty slogans such as "all cards on arena are legal" add nothing to the excitement and health of the format, many players would rather a true to paper experience with as little digital designs as possible.

    Please consider removing alchemy from Timeless.

    212 votes
    37 comments  ·  Product Suggestion  ·  Admin →
    How important is this to you?

  10. osteomancer adept forage does not work

    1. Have Osteomancer Adept on battlefield and no longer has summoning sickness
    2. Tap Osteomancer Adept to activate "forage" ability
    3. Have 4 or more cards in graveyard -- no food tokens on battlefield
    4. Choose a creature spell to cast from graveyard
    5. Attempt to select cards to exile to forage.

    Expected: Able to choose three cards from graveyard to exile to meet forage requirement

    Actual: Cards are treated as though they will be played instead of being able to select them and click Submit.

    Note: the ability does work if you have a food token to sacrifice

    Lost at least one Sealed game…

    40 votes
    14 comments  ·  Gameplay  ·  Admin →
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  11. Unable to change decks for gameplay

    I have not been able to switch between decks in any form of play, whether it be normal play, ranked, or practice against the Bot. When I click on the deck box, It brings up a screen for 'ENGLISH: Act I - WAR Lore Event - Momir.' When I try to click Ranked, Play or Brawl, it adds that option to the right of the screen however number of times I do it.

    37 votes
    1 comment  ·  Gameplay  ·  Admin →
    How important is this to you?

  12. Exhaust bug

    My opponent managed to exhaust his cards multiple times when elvish refueler was on my board and not on his. Can someone explain this ? is this supposed to work this way ? It was during a sealed event so I lost a game while I was not supposed to

    13 votes
    2 comments  ·  Gameplay  ·  Admin →
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  13. Win recorded as loss

    I was playing OTJ draft with two losses and 0 wins. I won my next match but the app recorded both 1 loss and 1 win. Since that totaled 3 losses, I’m not able to continue.

    93 votes
    4 comments  ·  Events  ·  Admin →
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  14. MtGA crashes during loading screen since Aetherdrift Update

    As title says

    I can't get MtGA to start since the last update because it crashes during startup.

    Process: MTGA [1165]
    Path: /Users/Shared/*/MTGA.app/Contents/MacOS/MTGA
    Identifier: com.wizards.mtga
    Version: 2025.45.0 (0)
    Code Type: ARM-64 (Native)
    Parent Process: launchd [1]
    User ID: 501

    Date/Time: 2025-02-11 20:48:10.4515 +0100
    OS Version: macOS 14.6.1 (23G93)
    Report Version: 12
    Anonymous UUID: B953EFE9-57BF-40AC-84ED-873DDD2AB3A1

    Time Awake Since Boot: 430 seconds

    System Integrity Protection: enabled

    Crashed Thread: 42 Loading.PreloadManager

    Exception Type: EXC_CRASH (SIGTRAP)
    Exception Codes: 0x0000000000000000, 0x0000000000000000

    Termination Reason: Namespace SIGNAL, Code 5 Trace/BPT trap: 5
    Terminating Process: MTGA [1165]

    9 votes
    6 comments  ·  User Interface  ·  Admin →
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  15. Locked out of Premier Draft - Unable to Start Draft

    There is a miscommunication going on between my account and the server. A few days ago I was in a premier draft and the client froze just before I could finish. When I re-logged in and went back to premier draft, I got a long Waiting for Server message followed by an error "Unable to start draft".

    The client thinks I have a completed draft (I should) based on the "resume" text on the premier draft icon. However it seems to want to put me into a new draft.

    All other game modes function fine. Problem occurs on both PC…

    5 votes
    9 comments  ·  Deck Building / Collection  ·  Admin →
    How important is this to you?

  16. Mastery pass rewards not being given.

    I purchased the duskmourn mastery pass. It gave me all of the prior premium rewards, however levelling up further is only giving me the free rewards and not the premium ones. Missing the rewards for levels 33, 34, and 35.

    25 votes
    6 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  17. Visual glitch with planeswalker

    I played a planeswalker and this was what happened afterwards....thought??!! I had to quit the game because I obviously couldn't do anything

    12 votes
    5 comments  ·  Gameplay  ·  Admin →
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  18. Mastery Pass reward

    Did not receive DSK mastery pass level 32 reward

    25 votes
    6 comments  ·  Product Suggestion  ·  Admin →
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  19. "Invalid Deck: Deck Validation Failed" when styles applied (since BLB)

    Since BLB release (7/30), when trying to play with a deck where styles (cosmetics) have been applied, it results in a "Invalid Deck: Deck Validation Failed" error.
    Steps:
    1) Open Deck, select "Apply Styles" to apply all card cosmetic styles
    2) Go to play game (e.g. Standard ranked), error immediately appears in black box. Does not progress to game, you get returned to the deck.

    Platform: Mac OSX
    Workaround: The same deck works without issue if you remove all styles and don't try to apply styles.

    43 votes
    8 comments  ·  Gameplay  ·  Admin →
    How important is this to you?

  20. Unable to sideboard after restarting client

    I am playing on a PC.
    When I restart the client and return to the game after an error occurs during a game, I cannot sideboard.
    To be exact, I cannot put cards from the sideboard deck into the main deck. You can remove cards from the main deck.

    40 votes
    3 comments  ·  Gameplay  ·  Admin →
    How important is this to you?
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MTG Arena Bugs & Product Suggestions

Categories

Feedback and Knowledge Base

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MTG: Arena Customer Support
  1. Install and Update Issues
  2. Stuck at Checking for Updates?
  3. Performance Issues, Lag, and Freezes
  4. Recurring Game Crashes
  5. Display Issues