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MTG Arena Bugs & Product Suggestions




This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here. 

How to report a bug

1.       Give us the steps to reproduce the bug

2.       Note which platform you’re using (PC, Steam, Mac, Android, or iOS)

3.       Enter the actual results you’re experiencing

4.       Enter the expected results of the feature

5.       Add any relevant screenshots/videos

6.       If you found a workaround, please add workaround steps.

 

Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks

 

How to submit product suggestions

  1. Select “Product Suggestion” as the Category for your suggestion
  2. Enter your feedback
  3. Add any relevant screenshots/videos

 

Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests

 

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9080 results found

  1. Spark continues after tutorial is done

    Spark continues to float around and talk after tutorial pointing to nothing and generally ruining the game.this happened after Dec 10 update. It appears to be stuck in a loop as if I was in a completely different menu screen right after I finished the training months ago. Please make this stop

    22 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  2. All cards are black during drafting

    During premium draft just now I was drafting and all cards were black. Loging out and loging back in during the draft did not solve the issue. I would like a refund for the gems spent on the draft.

    14 votes

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    7 comments  ·  Events  ·  Admin →
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  3. Spark is back

    The stupid spark for new players is back in what I assume is a bug with the latest update. It is really annoying and there is no easy way to turn it off forever. It was so annoying I decided not to buy gems and draft in case it appeared there.

    Please fix.

    22 votes

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  4. Each Leeching Sliver trigger does damage equal to number of attacking slivers, instead of just 1. (Exponential damage).

    Issue:
    When attacking with Leeching Sliver, it's supposed to deal 1 damage per attacking sliver. For example, if I attack with 4 slivers, it should deal 4 damage, one per trigger. However, currently, each trigger deals damage equal to the number of attacking slivers. So, if I attack with 4 slivers, it's dealing 16 damage(!!).

    Platform: Windows.
    Workaround: Don't play leeching sliver until it's fixed because I don't wanna be banned, lol.

    Steps to reproduce:
    1. Enter a game with a deck of slivers that includes Leeching Sliver.
    2. During the game, attack with multiple slivers while Leeching Sliver is…

    29 votes

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    10 comments  ·  Gameplay  ·  Admin →
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  5. 41 votes

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    1 comment  ·  Events  ·  Admin →
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  6. Fleem

    Same as everyone else, completed Omenpath Traditional Draft event, as well as purchased the Mastery Pass, and did not receive any of the Fleem Rewards

    33 votes

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    2 comments  ·  Events  ·  Admin →
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  7. Game doesn't start

    After deciding first player, match doesn't start. Timer continues but never ends.

    20 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  8. store error

    When purchasing gems I am getting a Store Error - Unknown Error and am unable to purchase gems. I have repaired game files and the same issue remains.

    12 votes

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    6 comments  ·  Store  ·  Admin →
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  9. Complete 3 quick draft matches quest

    I have the quest to complete 3 quick draft matches, I bought gems to complete it. I played the Quick Draft Aetherdrift event and played 5 matches before losing 3 times. I spent the rest of the gems on packs before I realized the quest was uncompleted.

    62 votes

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    45 comments  ·  Events  ·  Admin →
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  10. Missing Fleem

    Missing Fleem after opening 10+ packs in the time period

    33 votes

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    1 comment  ·  Events  ·  Admin →
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  11. Got the wrong packs in the mastery pass for lorwyn

    Got the wrong packs in the mastery pass for lorwyn at level 4 gave me x3 of Edge of eternities

    16 votes

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  12. Mastery pass lorwyn level 4 gave 3 packs of edge of eternity

    Got the wrong packs in the mastery pass for lorwyn as described in title

    16 votes

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  13. Dragonhand shadow tutorial bug

    Trying to complete the tutorial vs Dragonhand Shadow (have tried both on PC and iOS). The cards start to stack up on the side of the screen after the player takes the first bit of damage, eventually not allowing the 3 cards from "confront the assault" to summon and block the incoming attacks near the end of the match. I cannot complete the tutorial and play the full game.

    44 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  14. Rat Colony Bug

    Noticed a bug with the card Rat Colony in Brawl format. It errors and says the deck is invalid for having X number of invalid cards, where X is the number of copies greater than 1. At the bottom of the card it states that a deck may have any number of copies of Rat Colony in it. I have used this deck numerous times before with no issue.

    35 votes

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    22 comments  ·  Gameplay  ·  Admin →
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  15. 365 votes

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    94 comments  ·  Gameplay  ·  Admin →
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  16. Game keeps getting stuck

    The client is getting stuck during gameplay. For example I'll load up a match and the game board shows up but then it doesn't advance it just stays there. Then the timer will appear like I'm the one slowing the game down but when it runs out nothing happens. I've also had it where I'm in the middle of a game, one of us puts a card on the stack, and then the game just gets stuck. It's not freezing per se because all of the game elements are still moving it just won't progress past that point. When I…

    18 votes

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    1 comment  ·  Gameplay  ·  Admin →
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  17. Game not working 28.12.25

    Games either do not queue at all, or eventually load and neither player is showed a hand or any sort of timer. Concede button does not work. I have tried the 'Repair game files' option. I have checked the 'Status' page (which claims there are no incidents reported. I have tried using a VPN to use servers in different countries and on different continents. Nothing works. The game is apparently not functioning at all.

    14 votes

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    5 comments  ·  Gameplay  ·  Admin →
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  18. sparky wont go away

    Same problem as some others, Sparky is stuck on the same part where she tells me good job im on my way to becoming a great planeswalker, and that I have a quest.

    21 votes

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    0 comments  ·  Gameplay  ·  Admin →
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  19. Momir - Serra's Emissary

    In the mid week momir event I rolled a Serra's Emissary. Didn't get the option to pick a card type and as such timed out without being able to do anything, losing the game...

    21 votes

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    10 comments  ·  Events  ·  Admin →
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  20. Tutorial #5

    Once I get about midway through tutorial 5, the game slows and then I can't select the blocker to block the attack. The cards then stay in the upper right corner and cards just start piling on one another. My lands just freeze on the side without it doingnits default stack as well.

    47 votes

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    3 comments  ·  Gameplay  ·  Admin →
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