MTG Arena Bugs & Product Suggestions
This page is for reporting bugs and submitting product suggestions. If you are experiencing issues with your account, with an order, or otherwise need customer support, please click here.
How to report a bug
1. Give us the steps to reproduce the bug
2. Note which platform you’re using (PC, Steam, Mac, Android, or iOS)
3. Enter the actual results you’re experiencing
4. Enter the expected results of the feature
5. Add any relevant screenshots/videos
6. If you found a workaround, please add workaround steps.
Examples of bugs: Incorrect rules interactions, wrong event rewards, issues with client functions like creating decks
How to submit product suggestions
- Select “Product Suggestion” as the Category for your suggestion
- Enter your feedback
- Add any relevant screenshots/videos
Examples of product suggestions: Feedback on visual effects, recommendations for user interface improvements, new feature requests
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3333 results found
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Add Planar Standard format to Arena
Planar standard is a fan format comprising of Foundations plus the in-universe sets from the last two years. It provides a welcome relief to those who would rather opt out of Universes Beyond. This format would be a great addition to MTG Arena. More details can be found here:
https://www.reddit.com/r/mtg/comments/1oe0x3c/type_2_becomes_planar_standard/
18 votes -
Game unplayable on Android since last update (Tuesday FEB 24)
Numerous game actions (i.e. death of a creature, selection on a modal spell, creation of tokens etc) lead to game freezing and no possible action on any button/object, without warning (so you realize it when it's already stalled for 10-20 secs). Need to restart client each time, leading to additional waiting time (30 - 120 secs) and game losses. Game is largely unplayable due to this issue, which happens multiple times in a single game. Restoring files etc doesn't work.
19 votes -
ECL Mastery Pass rewards wrong packs
In the new Lorwyn Eclipsed Mastery Pass, when you reach Level 4, you are supposed to get 1 ECL Card Pack as the free reward and 3 ECL Card Pack with the Mastery Pass unlocked. However, you get 1 ECL Pack and 3 Edge of Eternities Card Packs, as you can see in the screenshots.
20 votes -
Bug bug after the update on 02/24/2026
Magic: The Gathering Arena is repeatedly crashing during matches on Android. This started happening after the last update on February 24, 2026. This negatively impacts the player's experience and performance. Please fix the error; as it is, I don't risk playing any events that use gold or gems. Even the standard game has become an unpleasant experience due to the crashes, where in the middle of a match I have to close the app and restart it to try and solve the problem. I've already reinstalled the app and the bug persists. Please fix the problem.
20 votes -
The game freeze if a token is sacrificed
The stupid game freeze if a token is sacrificed (i.e. food, clue) and no action can be taken. Even the option button disappear
19 votes -
Mastery
Mastery Pass Reward Bug: Level 4 of Lorwin Eclipsed Mastery gives me 1 Lorwin Booster and 3 Edge of Eternities boosters instead of 4 Lorwin Boosters
20 votes -
App not working with new iPhone update
New iPhone update - MTG arena app not loading and does not have an app update to install from App Store. Help.
11 votes -
Get Alchemy cards out of my magic!!
Get alchemy cards out of Historic. Alchemy absolutely sucks to play against. I do not like having my deck "heisted." Every third deck has that stupid blue bird that "conjures" the junk nine into my opponent's hand. Hey! Let's wheel 16 turns in a row. So fun!! SOOO MUUUCH FUUUN!! And it only takes 20 additional minutes! As I type this note and "play" historic, my opponent has played ONLY alchemy cards so far. The entire graveyard is nothing but alchemy cards. This is not fun. Get these stupid cards OUT of my magic the gathering. Make a separate league…
13 votes -
not getting daily quest
I have been playing for two weeks now and have not got a single daily quest so far. The timer expires and nothing happens. Wotc support havent done anything about my ticket regarding this matter, btw.
17 votes -
Token sacrifice crashing the game
Everytime a token is destroyed or sacrificed, my game freezes and Ican't keep on playing. Even conceding doesn't seem to work
17 votes -
quest not advancing
i have a quest today to play red and white spells. I can play as many as i want, the quest doesn´t advance.
16 votes -
Mythic ranking not show
I was mythic in limited (#50) and since today it is not being show in the interface, it says spark tier 0 and shown as mythic in constructed and diamond limited it happens both in windows and mobile, so it should be server side not local
16 votes -
Screen Locks, cant even concede the game.
Since the most recent update, I've had this happen 4 or 5 times, 3 times today alone (2/25/26). It has happened when casting a spell, when a different trigger activated, and when most recently when my opponent attacked me. It's bad enough I have to deal with what certainly seems like the worst RnG possible when it comes to drawing or not drawing lands during a match. With that and now the constant technical issues since the Lorwyn Eclipsed set release, my win rate has plummeted.
19 votes -
Missing Cards
Non-Avatar version of Enlightened Tutor is missing from my account.
15 votes -
Cannot remove cards during sideboarding
During a recent (05/20/26) Standard Bo3 match, I was only able to add cards to my deck between games, not remove them.
This is a new problem on Android- I've been playing Bo3 Standard for a while now, and it's never happened before.11 votes -
Preorder bundle not sent after purchase
I purchased a preorder bundle for Strixhaven. No packs or items were sent to my account packs page. Credit card confirms purchase on Xsolla LA CA
9 votes -
June season ended, dropped rank? Got 2 mystery packs that disappeared.
June season ended, dropped rank
Got 2 mystery packs that disappeared.9 votes -
GAME freeze
Every few games (on MTGA Mobile) the game will just suddendly freeze, I'll be able to hover over cards and read them, but I won't be able to progress or do much of anything else until my timer runs out. The only way to fix it is to force quit the game and hope that you join the game quickly enough. This has been the thing ever since the last update and has caused me to loose several games. I am increadibly frustrated at the situation and am considering just quitting the game.
16 votes -
Daily reward not counting the spells I've used so far, tried a new one also not counting anything!
Daily rewards say I need to do 30 black/green spells. I justed played a game with a mono black deck and still the counter says no, it should say something like 8 or 9 by now. I took a new reward as the previous one (it was 20 green/red spells) also wasn't counting anything...
14 votes -
Ranked system is down
There is no more Ranking on the game.
Only sparky ranking and my rank didn't go down, after I won 2 games of standard ranked15 votes
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